Lapin Systems, Inc.

Computer Repair, Internet Service

About us

We fix all Macs and PCs fast! Come in and drop off your machine(s) at our Evanston location, no appointment required! On-site Mac, PC and wired/wireless network support for businesses, schools and homes throughout Chicago and northern/northwest suburbs.

Business highlights

29 years of trusted experience
Veteran Owned & Operated
LGBTQ+ Friendly
Emergency Services Offered

Services we offer

Service and repair of Apple Macintosh and most Windows computer products out of warranty. Commercial and residential on-site technical support services. Wireless network installation, troubleshooting and support, wired network troubleshooting and support. iPhone/iPad home network and media integration.

Services we don't offer

Printer repair; iPhone/iPod hardware repair

Amenities

Warranties
Yes
Emergency Services
Yes


Accepted payment methods

CreditCard
PayPal
Venmo
Zelle

Reviews

4.935 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
97%
4
0%
3
0%
2
0%
1
3%


Rating CategoryRating out of 5
quality
5.0
value
4.3
professionalism
4.9
responsiveness
5.0
punctuality
4.9

Filter reviews by category

Showing 26-35 of 35 reviews

Karl W.
06/2024
5.0
computer repair
  + -1 more
It went very well.
Description of Work: Printer setup, install MS Office

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$600

Aristotle Smith (JP)
04/2024
5.0
Google Review
Brian provided excellent service and follow-up with respect to the array of sui generis problems from Apple (whose lack of Support astounds me) Promulgated within my Mac, iPad and iPhone. Brian has the rare talent IMO of being capable of not only resolving Tech /Apple issues, he communicates well in my layman lingo. Thanks
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Lapin Systems, Inc.
Hi Aristotle. Thanks for your kind remarks, we love to hear about it when our technicians provide great service! Roger Knuth, President.

Michael Powers
02/2024
5.0
Google Review
Expert service. Highest recommendation. Generous with advice and counsel.
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Lapin Systems, Inc.
Thank you so much for your great review. We try always to do our best for our customers. Thanks for being a Lapin customer!

Duchyll Joseph
06/2021
5.0
Google Review
Peter, at the Evanston location made my visit enjoyable, with his kindness, knowledge, and most of all patience. End your frustration with whatever is stressing you. Get in there!
Rating CategoryRating out of 5
Yes, I recommend this pro

Agnes Suminski
06/2021
5.0
Google Review
I am not kidding when I said I left apple crying after being quoted $500 on a repair and a 10 day wait time. Lapin systems fixed the issue on the spot, in fifteen minutes, for a fifth of the price. Amazing service!
Rating CategoryRating out of 5
Yes, I recommend this pro

Spike Manton
06/2021
5.0
Google Review
I'm a longtime Apple guy and I think the support you get from the genius bar is great, although certainly less convenient than it used to be. That said, I will never go to an Apple store again because Pete and Lapin are more knowledgeable than anyone I've ever had at a genius bar, and waaay more available and helpful. Why would I not support a local, small business where I get better help and better advice? I only regret not realizing this before and making my life a lot simpler, a lot sooner. The ironic part is I was sent to Lapin by Apple because they were no longer servicing my 2015 laptop. But now I'm going to Lapin no matter what year my device is. I can't recommend them highly enough.
Rating CategoryRating out of 5
Yes, I recommend this pro

Mary P E.
11/2009
5.0
computer repair
  + -1 more
On time, honest, productive!
Description of Work: Diagnosed and problem-solved poor performance of home network; set up new network.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Barbara J.
03/2007
5.0
computer repair
  + -1 more
Good.
Description of Work: Repaired computer which had faulty internet connection. They found the cause was auto Microsoft update almost immediately. Jon Dodson reverted the computer to earlier vision of Microsoft and then re-installed to the newer version which solved the problem.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$140

WOLFGANG R.
03/2004
5.0
computer repair
  + -1 more
SATISFYING EXPERIENCE, WOULD CALL AGAIN.
Description of Work: ALMOST NO INTERNET ACCESS (MAC): FOUND TO BE DUE TO INCORRECT INSTALLATION OF A ROUTER AND CORRECTED; CONSOLIDATING AND UPDATING OF SYSTEM; EXPLANATION OF WORK DONE; CHARGED $135 FOR AN HOUR, BUT NOTHING FOR TRAVEL ETC.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$135

James D.
10/2002
5.0
computer repair
  + -1 more
CAME TO MY HOME AND SET UP APPLE WIRELESS NETWORK WITH MY DSL SERVICE. VERY PROFESSIONAL AND CANDIDLY HELPFUL.
Description of Work: INSTALLED WIRELESS COMPUTER NETWORK.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300
    • 1
    • 2(current)

Contact information

2934 Central Street, Evanston, IL 60201

http://www.lapin.com

Service hours

Sunday:
Closed
Monday:
9:00 AM - 5:00 PM
Tuesday:
9:00 AM - 5:00 PM
Wednesday:
9:00 AM - 5:00 PM
Thursday:
9:00 AM - 5:00 PM
Friday:
9:00 AM - 5:00 PM
Saturday:
10:00 AM - 4:00 PM

Licensing

Bonded

Insured

No License Required for Trade

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Computer Repair,
Internet Service

FAQ

Lapin Systems, Inc. is currently rated 4.9 overall out of 5.

Sunday: Closed

Monday: 9:00 AM - 5:00 PM

Tuesday: 9:00 AM - 5:00 PM

Wednesday: 9:00 AM - 5:00 PM

Thursday: 9:00 AM - 5:00 PM

Friday: 9:00 AM - 5:00 PM

Saturday: 10:00 AM - 4:00 PM

Lapin Systems, Inc. accepts the following forms of payment: CreditCard,PayPal,Venmo,Zelle
No, Lapin Systems, Inc. does not offer free project estimates.
Yes, Lapin Systems, Inc. offers eco-friendly accreditations.
No, Lapin Systems, Inc. does not offer a senior discount.
Yes, Lapin Systems, Inc. offers emergency services.
Yes, Lapin Systems, Inc. offers warranties.
Lapin Systems, Inc. offers the following services: Service and repair of Apple Macintosh and most Windows computer products out of warranty. Commercial and residential on-site technical support services. Wireless network installation, troubleshooting and support, wired network troubleshooting and support. iPhone/iPad home network and media integration.
Printer repair; iPhone/iPod hardware repair

Contact information

2934 Central Street, Evanston, IL 60201

http://www.lapin.com

Service hours

Sunday:
Closed
Monday:
9:00 AM - 5:00 PM
Tuesday:
9:00 AM - 5:00 PM
Wednesday:
9:00 AM - 5:00 PM
Thursday:
9:00 AM - 5:00 PM
Friday:
9:00 AM - 5:00 PM
Saturday:
10:00 AM - 4:00 PM