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Geek Squad - Best Buy

Computer Repair, Appliance Sales and Installation, TV Repair,

About us

Local Expert Geek Squad Agents are here to install, set up, and repair your Appliance or TV. We repair most major Appliance and TV brands regardless of where they were purchased. Work is guaranteed for 90 days. We also offer a variety of computer & repair services. Check us out online, by phone, or at over 1,100 Best Buy stores.

Business highlights

31 years of trusted experience

Services we offer

Appliance and TV repair, major brands, whether purchased at Best Buy or anywhere else. Delivery and Installation services available for your appliance and HT purchased at Best Buy. Appliances: Refrigerators, Washer/Dryers, Ranges (gas or electric), Dishwashers, Microwaves. TVs: LEDs, LCDs, Plasma, Flat-Panel, Smart TVs, including older TV models. Computer & Repair Services, most brands, whether purchased at Best Buy or anywhere else.

Amenities



Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa

Photos of past projects

Reviews

3.65 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
20%
4
60%
3
0%
2
0%
1
20%


Rating CategoryRating out of 5
quality
4.3
value
4.5
professionalism
3.8
responsiveness
3.6
punctuality
3.8
Showing 1-5 of 5 reviews

maury G.
04/2012
4.0
computer repair
  + -1 more
I used them a couple of times. If you have any viruses or anything, they fix it online, and if not, you can take it in, and they fix it right away. I've got kids. It depends who you get, I got one bad guy, he didn't fix it, but, there are others that can do it.
Description of Work: I have a contract with them. I got a year's service, I go online, and they fix anything right away.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro

THOMAS S.
07/2009
4.0
computer repair
  + -1 more
It is a good firm. The only thing that irritates me is that, when I bought a computer from them I was told that if I pay off in 6 months there would be no interest. However, after a month I got a bill from them. They were actually billing from the day I bought the computer, which means they were billing me the interest all those months. I did not know about this. They had not explained it clearly. It was not a big deal though. They seem to be pretty good otherwise.
Description of Work: I bought an ink cartridge from them. I buy computer parts from them.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$21

KEVIN P.
10/2007
5.0
computer repair
  + -1 more
I would recommend them to anyone, they were fantastic. From the time we called them, they came around relatively quickly, and they were very efficient. We were very satisfied. I would highly recommend them to everyone.
Description of Work: They made it so that our existing computer and laptop in our home could hook up the Internet at the same time. The work took twenty minutes.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

ARTHUR F.
08/2005
1.0
tv repair
  + -1 more
I AM A LONG TIME CUSTOMER OF BEST BUY, THAT IS, I WAS! I PURCHASED AN EXTENDED SERVICE AGREEMENT FROM THEM FOR MY VIEWSONIC MONITOR. I DECIDED TO TAKE THE MONITOR INTO THE EVANSTON STORE. THEY LOOKED AT IT, SAID IT NEEDED TO BE SENT OFF AND THAT IT WOULD TAKE 4-6 WEEKS. I SAID THAT THIS WAS UNACCEPTABLE TERM FOR REPAIR AND WANTED TO TALK WITH THE MANAGER. AFTER WAITING 30 MINUTES, HE SAYS THAT THIS IS THE SERVICE AGREEMENT, THAT SOMETIMES IT DOESN'T TAKE THIS LONG AND THERE WAS NOTHING MORE HE COULD DO. AT WHICH POINT HE WALKS AWAY. THE MONITOR WAS TAKEN IN ON THE 14TH OF AUGUST AND THEY PREDICTED A SEPT. 8TH RETURN. TO STATE THAT IT COULD TAKE 4-6 WEEKS IS CERTAINLY NOT WHAT I CALL SERVICE. IF THIS WERE TO HAPPEN ON THEIR CAR OR SOMETHING IMPORTANT TO THEM, WOULD THEY FIND IT ACCEPTABLE? I DOUBT IT!
Description of Work: REPAIR 17.4'' LCD FLAT PANEL.

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0


08/2001
4.0
appliance sales
  + -1 more
THEY DELIVERED ON TIME, GOOD COMPANY BUT EXPENSIVE
Description of Work: BOUGHT A TV, VCRS , DVD'S AND AMPS

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro

    Contact information

    2301 Howard St, Evanston, IL 60202

    www.geeksquad.com/repair

    Licensing

    Bonded

    Insured

    Eco-friendly Accreditations

    LEED Accredited Professional
    No
    Energy Star Partner
    Yes
    EPA Lead-Safe Certified
    No
    Use Green Products or Work Practices
    Yes
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Computer Repair,
    Appliance Sales and Installation,
    TV Repair,
    TV Sales,
    Computer Sales,
    Camera Repair,
    Auto Radio Service,
    Appliance Repair

    FAQ

    Geek Squad - Best Buy is currently rated 3.6 overall out of 5.
    Geek Squad - Best Buy accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
    No, Geek Squad - Best Buy does not offer free project estimates.
    Yes, Geek Squad - Best Buy offers eco-friendly accreditations.
    No, Geek Squad - Best Buy does not offer a senior discount.
    No, Geek Squad - Best Buy does not offer emergency services.
    No, Geek Squad - Best Buy does not offer warranties.
    Geek Squad - Best Buy offers the following services: Appliance and TV repair, major brands, whether purchased at Best Buy or anywhere else. Delivery and Installation services available for your appliance and HT purchased at Best Buy. Appliances: Refrigerators, Washer/Dryers, Ranges (gas or electric), Dishwashers, Microwaves. TVs: LEDs, LCDs, Plasma, Flat-Panel, Smart TVs, including older TV models. Computer & Repair Services, most brands, whether purchased at Best Buy or anywhere else.

    Contact information

    2301 Howard St, Evanston, IL 60202

    www.geeksquad.com/repair