AMERICAN EAGLE SERVICE CORP

They have horrible customer service and never repaired the damage that their employee caused to my home. The employee moved the radiator and forgot to tighten one of the connections. The end result was eight hours of water leaking from the radiator. The water went through to the 2nd floor and damaged the foyer ceiling. Also damaged the hardwood floors in the room that it flooded. They sent a contractor to repair/paint the foyer ceiling. He did a lousy job and cracks are back in the ceiling. Paint job was horrible as he didn't tape so only painted the inside and not the outline of the ceiling. They never did anything to repair the hardwood floor damage and never addressed the lousy paint job.

THIS PROBLEM WAS NOT DIAGNOSED CORRECTLY AND RESULTED IN THREE SEPARATE VISITS TO FINALLY FIX THE PROBLEM COMPLETELY. IN THE MEANTIME, THE NEW HARDWOOD FLOORING AROUND THE TOILET WAS EXPOSED TO CONSTANT CONTACT WITH WATER, RESULTING IN WARPED WOOD AND UNHAPPY OWNERS (US). THIS WAS NOT A DIFFICULT PROBLEM TO UNCOVER: THERE WAS A SMALL LEAK FROM THE TANK THROUGH A LOOSE WASHER AND A MORE SERIOUS LEAK FROM THE WAX COLLAR THAT ATTACHES THE BOWL TO THE FLOOR. THE PROBLEM WAS EVENTUALLY FIXED PROPERLY, BUT I DON'T THINK IT SHOULD HAVE TAKEN THREE TRIES.