House of Glass

About a month ago a vertical strip of glass on the master bath mirrors fell. Shattered on the floor. There are 3 very large mirrors,each approx 5'x5'. One mirror is over the vanity/sinks and the glass strip overlapped the edge to the mirror next to it. A third mirror is on the wall right angled to the second mirror.Mirrors 2 and 3 are over a tub. This was on a Saturday at 1:30 in the morning. Sunday I called several glass companies to see if they could come to repair or at least support the one mirror as it had tilted downward, pushing under the mirror next to it. The top of the backsplash on the vanity and the light fixture were supporting the mirror. I was fearful that vibration might bring the whole thing down. Now, all these mirror companies say they provide emergency service on weekends. Their definition of an emergency is when a window is broken they will provide men to board up the window. .So on Monday I called one company which sent 2 men to repair the mirror. They trimmed the mirror on the edge.They reglued the mirror to the wall. Put shims underneath the mirror and said to remove the shims in a day. There was a chrome strip above the mirror which they put back and it was slightly bent and not aligned to the wall. The bottom strip they left on the backsplash and said to reapply when the shims were removed. Both strips were filthy. Also these men said they would not touch the other mirrors as they will shatter and cant be fixed. I talked to the company about the work and said they would have nothing to do with fixing the mirrors. So I contacted a second company which came to the house and said it will be difficult to fix these mirrors and quoted me a very high price close to $2000. .A contractor friend told me about House of Glass. He had used them on a number of projects as well as doing work in his home. Said they do great work and are reliable. I called House of Glass and spoke to Matt Cooney. I explained the problem and he came out the next day. He was on time. Very nice low key person. Very knowledgeable about mirrors. He spent a lot of time examining the mirrors. He said they can do the job. Their quote looked like this: 1 -72" X 62" >1/4" CLEAR MIRROR POLISHED(replaces the mirror over the vanity/sink.) 1- 3-1/2" FIXTURE CUT OUT AND TWO 1" HOLES REMOVE THREE MIRRORS (SAVE TWO ON LEFT IF POSSIBLE), INSTALL NEW J CHANNEL SHIMMING OUT OVER VANITY TO MATCH PLANE, CUT DOWN ONE MIRROR FLUSH WITH BACK SPLASH AND POLISH, INSTALL NEW MIRROR W/ CUTOUTS OVER VANITY, INSTALL NEW FACE MOULDING ALONG CEILING. If they had to install 2 additional new mirrors: 1 -62" X 56" >1/4" CLEAR MIRROR POLISHED #2 1 -64" X 56" >1/4" CLEAR MIRROR POLISHED#3 The glass strip that fell will not be replaced as it had a very dated appearance. The original quote was about $1300. We scheduled for the following week and Mat and a helper arrived on time. They laid tarps to protect the vanity, sink and tub.The job took around 4 hours. They did everything as promised. The new mirror over the sink is flush with the edge of the backsplash on the vanity and the edge of the mirror butts smoothly to mirror #2.They were able to save Mirrors #2 and #3. The finished job looks great. Matt used a colored caulk where the channel meets the tile. They cleaned up after their work, and took away the old mirror. The final bill was for the one mirror plus the cut out and labor- $817. I am very impressed with their work and would hire them again. Nice guys!!

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Job went well, techs removed old hardware and installed new glass

It went perfect. We will being using them for another project in a few months.

They did a fine job. They guy that came to the house I got a general broad quote over the phone. He came out and she said somewhere between 300 and 450. He came out and said 396. The guys came out and did it and everything was as it should have been. I would say very good, excellent. I had the other one replaced. It was original non-tempered glass.

Excellent service and the glass looks great!

They were [unctual about coming out and the courtesy of an employee who found my husbands wallet and waited until we got there to give it back to us.

We broke a large bathroom mirror that had electrical attached to the mirror. I called House of Glass and they gave me an estimate over the phone and actually came out the next day. The men removed the mirror, cut in the new electrical access and even installed the electrical boxes. The new mirror was up in a matter of hours. They cut everything on site and were a neat as ever. The BIG surprise . . . the phone estimate was exactly what they charged. No additional fee!

This company was a week late from the date they said someone would come to measure the window frames. I thought that they put my request to the bottom of their list, or forgot about my estimate somehow. I am not impressed with their efficiency or lack of such. Had they followed up as promised; they would have had my order because they were $109.00 under the first estimate!

PAID A HUNDRED DOLLARS FOR THE SERVICE THAT DOES NOT INCLUDE THE WINDOW AND THE GLASS, BUT I WOULD DEFINITELY RECOMMEND THEM.

THEY GAVE ME AN INSTALLATION OPTION. THEY WERE VERY FLEXIBLE.

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