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FIRSTPOINT RESIDENTIAL COMMUNICATIONS

Stereo and Home Theater Systems


Services we offer

TECHNOLOGIES FOR THE HOME, INCLUDING HOME THEATERS, WHOLE HOUSE AUDIO/VIDEO (INCLUDING IPOD MUSIC DISTRIBUTION), SECURITY AND CAMERA SYSTEMS, LIGHTING CONTROL AND MOTORIZED WINDOW SHADES, COMPUTER NETWORKING AND SATELLITE TV.

Amenities

Free Estimates
Yes
Senior Discount

none



Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

2.33 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
33%
4
0%
3
33%
2
0%
1
33%


Rating CategoryRating out of 5
quality
2.5
value
3.0
professionalism
2.7
responsiveness
1.8
punctuality
2.3
Showing 1-3 of 3 reviews

Nirav J.
03/2013
5.0
home theater design
  + -1 more
the quote process was very good.
Description of Work: I recieved a quote from first point. Very detailed and Rick was very accomadating. I am not sure if I will be using them as I am still 2-3 monhts out on deciding, but the experiance has been very good so far.

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$50,000

Prashant C.
04/2008
1.0
home theater design
  + -1 more
I honestly think that the prior grade of C, while not great, is TOO generous for this company! I don't even know where to begin. Let me just get to the point: very difficult to get a hold of Rick. Days would go by without a return call/email, always with some lame excuse; prices on the high end, especially for hardware. They significantly mark it up. Some of my perfectly good (high-end) pre-existing equipment they were not happy to incorporate (though I forced them); shoddy work. Wall and hardwood floor damage during installation. Speaker holes not cut to fit; lied. Initial estimate claimed certain things which they could not deliver despite seeing the space and having full specs. TV's could not be installed as promised, etc. Also, extra equipment was necessary, but not put in initial estimate (cooling system, rack, etc.); multiple trips needed for correct install/programming. SO much more to say, but the gist is -- STEER CLEAR!
Description of Work: New construction condo. Pre-wiring for multiple TV's with in-wall speakers, wall touch pads, and all support equipment stored in separate closet. All hardware was also purchased from the company.

Rating CategoryRating out of 5
quality
2.0
value
3.0
professionalism
1.0
responsiveness
1.0
punctuality
2.0

$30,000

YVONNE Z.
10/2006
3.0
home theater design
  + -1 more
While all the wiring works fine, I wasn't too happy with the placement of the ceiling speakers. Instead of being behind us, they are beside us, so you don't get the full effect. The company was also slow to respond to a couple of small issues. While the work was ok, I wouldn't use them again.
Description of Work: Wired our entire house with Cat 5E computer network cable and coax. Installed a cable chase from the attic to the basement. Installed rear channel home theater speakers in great room.

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
4.0
responsiveness
2.0
punctuality
2.0

$2,416

    Contact information

    1015 S ROUTE 83 UNIT D, Elmhurst, IL 60126


    Service hours

    Monday:
    8:00 AM - 5:00 AM
    Tuesday:
    8:00 AM - 5:00 AM
    Wednesday:
    8:00 AM - 5:00 AM
    Thursday:
    8:00 AM - 5:00 AM
    Friday:
    8:00 AM - 5:00 AM

    Licensing

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Stereo and Home Theater Systems

    FAQ

    FIRSTPOINT RESIDENTIAL COMMUNICATIONS is currently rated 2.3 overall out of 5.

    Monday: 8:00 AM - 5:00 AM

    Tuesday: 8:00 AM - 5:00 AM

    Wednesday: 8:00 AM - 5:00 AM

    Thursday: 8:00 AM - 5:00 AM

    Friday: 8:00 AM - 5:00 AM

    FIRSTPOINT RESIDENTIAL COMMUNICATIONS accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
    Yes, FIRSTPOINT RESIDENTIAL COMMUNICATIONS offers free project estimates.
    No, FIRSTPOINT RESIDENTIAL COMMUNICATIONS does not offer eco-friendly accreditations.
    No, FIRSTPOINT RESIDENTIAL COMMUNICATIONS does not offer a senior discount.
    No, FIRSTPOINT RESIDENTIAL COMMUNICATIONS does not offer emergency services.
    No, FIRSTPOINT RESIDENTIAL COMMUNICATIONS does not offer warranties.
    FIRSTPOINT RESIDENTIAL COMMUNICATIONS offers the following services: TECHNOLOGIES FOR THE HOME, INCLUDING HOME THEATERS, WHOLE HOUSE AUDIO/VIDEO (INCLUDING IPOD MUSIC DISTRIBUTION), SECURITY AND CAMERA SYSTEMS, LIGHTING CONTROL AND MOTORIZED WINDOW SHADES, COMPUTER NETWORKING AND SATELLITE TV.

    Contact information

    1015 S ROUTE 83 UNIT D, Elmhurst, IL 60126


    Service hours

    Monday:
    8:00 AM - 5:00 AM
    Tuesday:
    8:00 AM - 5:00 AM
    Wednesday:
    8:00 AM - 5:00 AM
    Thursday:
    8:00 AM - 5:00 AM
    Friday:
    8:00 AM - 5:00 AM