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Security Choice- ADT Authorized Company

Home Security Systems, Home Automation

About us

Security Choice has been helping homeowners find their security solutions since 2005. As an ADT Authorized Company, Security Choice works with ADT, America’s #1 provider of electronic alarm monitoring to deliver additional peace of mind for you and your loved ones. Security Choice’s commitment to customer service is exemplified by its A+ rating from the Better Business Bureau. When you need help safeguarding your family and your property, make Security Choice your first choice.

Business highlights

20 years of trusted experience
Emergency Services Offered

Services we offer

ADT Security Services. Burglary protection and home automation, plus monitoring for fire, flooding and carbon monoxide. Systems use pet-sensitive motion detector, door and entryway sensors, digital keypad with optional one-touch emergency access, key chain remote, battery backup, yard sign and window decals. Both land line and cellular monitoring service available.

Amenities

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.44 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
50%
4
25%
3
0%
2
0%
1
25%


Rating CategoryRating out of 5
quality
4.7
value
4.4
professionalism
4.4
responsiveness
4.7
punctuality
4.7
Showing 1-4 of 4 reviews

Jeaneen S.
07/2013
4.0
home security systems
  + -1 more
The tech was quick. The customer service for safestreets/security choice was uninformed and unhelpful when dealing with payment setup. They were not informative, just trying to hook you into the purchase. I know ADT is a good company. Safestreets, I wouldn't recommend.
Description of Work: Installed system

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

$99

Response from Security Choice- ADT Authorized Company
Thanks for your feedback! We value your business and are sorry you didn't have a positive experience with the payment setup. We will review the interaction you had with our team as we strive to provide excellent customer service. Please let us know if there is any additional information you need.

JoEllyn T.
05/2013
1.0
home security systems
  + -1 more
I've phoned two other companies who will come to my house, evaluate its needs, show me equipment, and give me a quote. This company wants to do a credit check and charge me money just to get someone out to the house. They send an installer right away. If I decide then, they say they'll reimburse me. Well, I don't pay for someone to come to my house to try to sell me something. That is a lousy way of doing business. I did not pay money, therefore, I did not set up an apoointment.
Description of Work: I only phoned to get information about their services. They would not even come to my house without me paying them money on the phone.

Rating CategoryRating out of 5
value
3.0
professionalism
1.0


Response from Security Choice- ADT Authorized Company
On behalf of Security Choice, I am very sorry that you were not satisfied with our sales process. We make it a point to answer any and all questions that our potential customers have on the phone so that we don't waste your time sending a technician out to your home for just a quote, and then having to reschedule another time for someone to come back and install. Our agents get as much information on the phone as they can about your security needs so that your home can be secured as quickly as possible. The reason we get the installation cost upfront is to simply hold the time slot to assure the technician will be at your home when you requested. Our process also includes the technician walking the customer through every piece of equipment and how to fully utilize the system before actually installing. If, at that point, the customer does not feel the system is right for them...the technician leaves and the installation cost is fully reimbursed. Again, I do apologize that our system did not fit your needs and I do hope that you were able to find one that does.

Nancy D.
02/2013
5.0
home security systems
  + -1 more
adt alarm system
Description of Work: we hired secuity choice to install an adt security systemin my moyhers home when she came to live with us.They were on time,and didnt try to sell us things like other companies did. The eguipment was great and i would refer them to anyone.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$199.99

Timothy W.
01/2013
5.0
home security systems
  + -1 more
The service has been pretty good overall. Their price was fair. They were professional, got the job done, and were courteous. They explained everything and they did a good job!
Description of Work: They installed an alarm system.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Security Choice- ADT Authorized Company
Thank you very much for taking the time to post about our company. I am glad that the technician was able to help you understand your new system, as it is our top priority to keep you and your family safe. Please do not hesitate to call if you need any assistance.

    Contact information

    1550 E. Higgins Road 110, Elk Grove Village, IL 60007

    http://www.securitychoice.com/?s_sid=1604&s_tgt=angieslist-IL

    Service hours

    Sunday:
    9:00 AM - 9:00 PM
    Monday:
    6:00 AM - 12:00 AM
    Tuesday:
    6:00 AM - 12:00 AM
    Wednesday:
    6:00 AM - 12:00 AM
    Thursday:
    6:00 AM - 12:00 AM
    Friday:
    6:00 AM - 12:00 AM
    Saturday:
    8:00 AM - 11:00 PM

    Licensing

    Bonded

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Home Security Systems,
    Home Automation

    FAQ

    Security Choice- ADT Authorized Company is currently rated 4.4 overall out of 5.

    Sunday: 9:00 AM - 9:00 PM

    Monday: 6:00 AM - 12:00 AM

    Tuesday: 6:00 AM - 12:00 AM

    Wednesday: 6:00 AM - 12:00 AM

    Thursday: 6:00 AM - 12:00 AM

    Friday: 6:00 AM - 12:00 AM

    Saturday: 8:00 AM - 11:00 PM

    Security Choice- ADT Authorized Company accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
    No, Security Choice- ADT Authorized Company does not offer free project estimates.
    No, Security Choice- ADT Authorized Company does not offer eco-friendly accreditations.
    No, Security Choice- ADT Authorized Company does not offer a senior discount.
    Yes, Security Choice- ADT Authorized Company offers emergency services.
    No, Security Choice- ADT Authorized Company does not offer warranties.
    Security Choice- ADT Authorized Company offers the following services: ADT Security Services. Burglary protection and home automation, plus monitoring for fire, flooding and carbon monoxide. Systems use pet-sensitive motion detector, door and entryway sensors, digital keypad with optional one-touch emergency access, key chain remote, battery backup, yard sign and window decals. Both land line and cellular monitoring service available.

    Contact information

    1550 E. Higgins Road 110, Elk Grove Village, IL 60007

    http://www.securitychoice.com/?s_sid=1604&s_tgt=angieslist-IL

    Service hours

    Sunday:
    9:00 AM - 9:00 PM
    Monday:
    6:00 AM - 12:00 AM
    Tuesday:
    6:00 AM - 12:00 AM
    Wednesday:
    6:00 AM - 12:00 AM
    Thursday:
    6:00 AM - 12:00 AM
    Friday:
    6:00 AM - 12:00 AM
    Saturday:
    8:00 AM - 11:00 PM