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Russo's Plumbing

Plumbing, Drain Cleaning, Heating and Air Conditioning

About us

We are a full service plumbing company prepared to fix any and all plumbing issues honestly and with integrity. We are open 24 hours and offer a 10% discount with an Angie's list customer, during normal hours 8am-4pm

Business highlights

8 years of trusted experience
Emergency Services Offered

Services we offer

Sewer rodding/cleaning Sewer camera or inspection Water Heaters Sump/ejector pumps Toilets Faucets Shower valves Kitchen sinks and garbage disposals Repipes/remodeling We do it all if it's a drain or water line we handle it

Services we don't offer

Well pump replacement Septic field maintenance

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

4.56 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
67%
4
0%
3
17%
2
0%
1
17%


Rating CategoryRating out of 5
quality
4.3
value
4.3
professionalism
4.1
responsiveness
4.8
punctuality
4.5
Showing 1-6 of 6 reviews

LISA L.
08/2021
5.0
plumbing
  + -1 more
They are very good.
Description of Work: They repaired a leak, outdoor spigot, toilet, and a faulty faucet lever.
Rating CategoryRating out of 5
Yes, I recommend this pro

Sandra L.
07/2021
5.0
plumbing
  + -1 more
John Russo has taken care of many jobs at my parents home, on a remodel job needing new plumbing but this time is was for my own home. I had paid someone else a great deal of money to refinish the lower level of my home and the work was done completely wrong. Russo's came in and made everything right, and at a price I couldn't believe for the amount of work that had to be done. Thanks John, we appreciate you and your crew!
Description of Work: A complete redo of a bad plumbing job at my home

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,000

Daniel O.
08/2018
5.0
plumbing
  + -1 more
Russo's found some piping issues with my past current water heater and he was the only one to pick up on it. He also was the only 1 to approach with the idea the the whole thing needed to be done the right way the 1st time and not just slap in a same sz heater and new valve. I needed the meter moved, which we had been debating on anyway so we could get in a bigger water heater. Made easy by also replacing the valve and adding another. My water closet looks much cleaner then it did before, very happy Russo's was easy to work with, busy schedule which means they seem to get more work then others. Passed inspection with flying colors. Very happy with the new water heater and piping that is now up to code. Thanks Russo's
Description of Work: Needed the main valve replaced as well as a new waterheater

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$1,445

Patricia M.
07/2018
1.0
plumbing
  + -1 more
I was given a very good price, but another company gave a better warranty. I asked Joe if her could meet the warranty, he said that he could. We agreed that he would install the water heater based upon the new terms of the extended warranty. When I asked Joe to put those terms in writing BEFORE he started the project is when things fell apart. It ultimately ended with him exploding on me on the phone. I do not work with contractors who explode on customers when asked to put the details of their jobs in writing BEFORE starting the project. I will never contact this company again.
Description of Work: Install a water heater

Rating CategoryRating out of 5
quality
1.0
value
5.0
professionalism
1.0
responsiveness
5.0
punctuality
5.0

$1,395

Michael R.
07/2018
3.0
plumbing
  + -1 more
He walked all through my home unasked for identifying other jobs that he thought I needed. He charged too much for a simple repair but offered to waive the charge if I hired him to fix a bunch of things that are working.
Description of Work: Toilet repair

Rating CategoryRating out of 5
quality
3.0
value
2.0
professionalism
2.0
responsiveness
4.0
punctuality
4.0

$200

Joe K.
10/2017
5.0
plumbing, drain cleaning
  + 0 more
Joe and Johnny handled all of them with ease -- great service! Pricing really good too. Highly recommend!
Description of Work: We had a number of issues - toilet fixes, sink fixes, hot water lagging to certain areas of the house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,800

    Contact information

    1468 elmhurst rd, Elk Grove Village, IL 60007

    Http://Russosplumbing.com

    Service hours

    Sunday:
    Open All Day
    Monday:
    Open All Day
    Tuesday:
    Open All Day
    Wednesday:
    Open All Day
    Thursday:
    Open All Day
    Friday:
    Open All Day
    Saturday:
    Open All Day

    Licensing

    Bonded

    Insured

    Licensed*

    Trade License Authority
    IDPH

    Eco-friendly Accreditations

    LEED Accredited Professional
    No
    Energy Star Partner
    No
    EPA Lead-Safe Certified
    Yes
    Use Green Products or Work Practices
    Yes
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Plumbing,
    Drain Cleaning,
    Heating and Air Conditioning

    FAQ

    Russo's Plumbing is currently rated 4.5 overall out of 5.

    Sunday: Open All Day

    Monday: Open All Day

    Tuesday: Open All Day

    Wednesday: Open All Day

    Thursday: Open All Day

    Friday: Open All Day

    Saturday: Open All Day

    Russo's Plumbing accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
    Yes, Russo's Plumbing offers free project estimates.
    Yes, Russo's Plumbing offers eco-friendly accreditations.
    Yes, Russo's Plumbing offers a 10% senior discount.
    Yes, Russo's Plumbing offers emergency services.
    Yes, Russo's Plumbing offers warranties.
    Russo's Plumbing offers the following services: Sewer rodding/cleaning Sewer camera or inspection Water Heaters Sump/ejector pumps Toilets Faucets Shower valves Kitchen sinks and garbage disposals Repipes/remodeling We do it all if it's a drain or water line we handle it
    Well pump replacement Septic field maintenance

    Contact information

    1468 elmhurst rd, Elk Grove Village, IL 60007

    Http://Russosplumbing.com

    Service hours

    Sunday:
    Open All Day
    Monday:
    Open All Day
    Tuesday:
    Open All Day
    Wednesday:
    Open All Day
    Thursday:
    Open All Day
    Friday:
    Open All Day
    Saturday:
    Open All Day