About us
Business highlights
17 years of trusted experience
Services we offer
Services we don't offer
Amenities
Free Estimates
YesWarranties
YesSenior Discount
5%
Accepted payment methods
Reviews
1.02 Reviews
Showing 1-2 of 2 reviews
Jay T.
09/2013
moving companies
+ -1 moreThey were late and damaged some of my things. A different crew picked up and delivered our belongings and the customer service was non-existent. The final bill was also $3000 over the estimate.
Description of Work: They moved our house from Cincinnati, Ohio to Coralville, Iowa.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
$9,000
Tracy W.
07/2013
moving companies
+ -1 moreI ended up sending them away even after they had a couple rooms completed. There were a total of 3 movers. 2 of which were doing the work and the other won did the dealing with me. Since this happened I have not been able to get my 10% down refunded. DO YOUR RESEARCH on movers because I have heard of this sort of thing before. DON"T trust this company.
Description of Work: Movers came out and wanted to charge more than I was quoted. They also were including an additional $500.00 for packing which I should him was included. Unable to get in touch with customer and dispatch during the period this was happening. No one was able to help me and my salesperson clocked out already. The movers wanted to charge me $2675.00 instead of my original quote. My inventory matched and I even had less then what was in the inventory
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
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$1,790
Contact information
1706 Carmen Dr, Elk Grove Village, IL 60007
http://www.platinum-vanlines.com/Service hours
Sunday:
11:30 AM - 4:30 PMMonday:
9:00 AM - 6:30 PMTuesday:
9:00 AM - 6:30 PMWednesday:
9:00 AM - 6:30 PMThursday:
9:00 AM - 6:30 PMFriday:
9:00 AM - 5:00 PMSaturday:
ClosedLicensing
Bonded
Insured
Eco-friendly Accreditations
LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Moving Companies
FAQ
Platinum Van Lines (Movers) is currently rated 1 overall out of 5.
Sunday: 11:30 AM - 4:30 PM
Monday: 9:00 AM - 6:30 PM
Tuesday: 9:00 AM - 6:30 PM
Wednesday: 9:00 AM - 6:30 PM
Thursday: 9:00 AM - 6:30 PM
Friday: 9:00 AM - 5:00 PM
Saturday: Closed
Platinum Van Lines (Movers) accepts the following forms of payment: Check,Discover,MasterCard,Visa
Yes, Platinum Van Lines (Movers) offers free project estimates.
Yes, Platinum Van Lines (Movers) offers eco-friendly accreditations.
No, Platinum Van Lines (Movers) does not offer a senior discount.
No, Platinum Van Lines (Movers) does not offer emergency services.
Yes, Platinum Van Lines (Movers) offers warranties.
Platinum Van Lines (Movers) offers the following services: Moving, Storage, Packing, Consulting, Insurance & Auto Shipping
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Contact information
1706 Carmen Dr, Elk Grove Village, IL 60007
http://www.platinum-vanlines.com/Service hours
Sunday:
11:30 AM - 4:30 PMMonday:
9:00 AM - 6:30 PMTuesday:
9:00 AM - 6:30 PMWednesday:
9:00 AM - 6:30 PMThursday:
9:00 AM - 6:30 PMFriday:
9:00 AM - 5:00 PMSaturday:
Closed