New Vista Heating & Air Conditioning

Purchased a new house and the furnace wouldn't turn on. Called Terry at New Vista. He easily figured out the thermostat was broken. Based on our inspection, it also had some design issues with the flu and gas line. They provide a great quote to fix everything and install a new thermostat. His technician Johnathan did a great job. They were clean and professional. I will use them for all my Heating & AC work.

A loud noise, sort of like an air horn sound would resound from the furnace when it first would come one. Serviceman came out, didn't introduce himself nor had shoe covers. Had him take off his shoes. When he kicked on the furnace to hear the noise, he didn't seem to have much confidence that he ever heard such a sound before and knew what to do. After tinkering around, he said it was the blower motor. Although I didn't not agree with this and to my reluctance, I had him change the blower motor. After he installed it the noise still continued. Further troubleshooting led to the solenoid on the humidifier. After I complained about furnace companies (see reviews for All Temp and Blue Frost) I really wasn't sure what to do. Putting a new motor on an already old furnace isn't the best scenario even though he still claimed it ran much quieter. He proceeded to turn off the humidifier and leave. I now have a furnace with no humidifier.

When my old furnace went out I called Terry and he walked me through all the steps and my different options. Having done work in my house before he knew what the best furnace for my house would be and explained it all in a way I could understand. The day of he came in the morning to get the job started and the rest of his guys finished up and did a superb job. Would highly recommend them.

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I keep going back to them because of their honesty and reliability. They are reasonably priced as well. I rate them high overall.

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