HOME DEPOT

Hardware & Home Improvement Stores, Carpet Sales and Installation, Appliance Sales and Installation,

Reviews

4.29 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
56%
4
22%
3
11%
2
0%
1
11%


Rating CategoryRating out of 5
quality
4.5
value
4.2
professionalism
4.3
responsiveness
4.3
punctuality
4.3
Showing 1-9 of 9 reviews

Kelly G.
10/2017
5.0
carpet installation
  + -1 more
They were great I thought everything was great about them. I had a good experience with the installers.
Description of Work: They paid the carpet for us.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Joe P.
10/2016
5.0
carpet installation
  + -1 more
Purchased carpeting for my family room and bedroom - The crew removed my old carpet and pad and installed a plush wall to wall carpet. The workers were very efficient and did a great job with the installation.
Description of Work: Installed 2 rooms of wall to wall carpet

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,500

Tina L.
12/2014
4.0
carpet installation
  + -1 more
The carpeting, we bought it from Home Depot. Basically they did a quality job. The installers were very professional. I did have a little bit of an issue with the installers. They did not want to take away the old carpeting because it was too badly stained and I needed to replace the carpeting because our dogs messed it up and because it was urine odor in the carpet, they said they could not take it. I had to renegotiate an installation price. The last part wasn't something that is good or bad it was something for somebody to be aware of upfront. They handled themselves very professionally on it. They were very willing to renegotiate the price, so that was a very good part that they were willing to renegotiate at that point. It took a little longer than I thought it would and it was simply the order shipping and not the installation. The order took much longer.
Description of Work: They did the carpet.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$3,200

Richard L.
06/2014
5.0
home improvement stores
  + -1 more
very well. pipe was exact length and fit my needs perfectly.
Description of Work: needed pipes adjusted to accommodate non-standard plumbing needs, and workers at this home depot did so free of charge and with friendly advice.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Curtis D.
06/2014
5.0
home improvement stores
  + -1 more
My new dishwasher stopped working after 13 months. I had purchased a warranty from Home Depot for $80.00, due to the fact that it was a floor model. The repair man came to inspect the dishwasher within one week, ordered the parts needed, and came back to complete the repairs one week later. There were no additional costs for parts or service, and the dishwasher works just like new!
Description of Work: Dishwasher repair.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$80

Suraj S.
04/2012
4.0
home improvement stores
  + -1 more
The overall experience was good.
Description of Work: I purchased a door lock, had keys made, and made other various purchases.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
3.0

Yes, I recommend this pro
$60

ROBERT K.
05/2006
1.0
appliance sales
  + -1 more
The experience was awful! They showed no interest in assisting the customer. No flexibility. No concern. They ask if there are any delivery instructions & none of that information ever gets sent. There is a reason why they give a rebate (if you ever get it after 8-10 weeks) for the delivery, because the service is so pathetic that they can't get away with charging for it.
Description of Work: I purchased a stove for delivery. The appointment was made through the store & the night before the delivery, an agent called with an expected delivery completely the opposite of what was asked. When calling them back, they said that there was no expected delivery time that should be provided, just the date. You don't get to know the delivery window on that until late the night before.

Rating CategoryRating out of 5
quality
2.0
value
3.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$465

SARAH A.
10/2005
3.0
hardwood floor
  + -1 more
THE WOMAN WHO HELPED US OUT IN THE FLOORING DEPARTMENT WAS VERY NICE, BUT DEFINITELY NOT KNOWLEDGEABLE ABOUT FLOORING. WHEN WE ASKED QUESTIONS ABOUT DIFFERENT TYPES OF WOOD, STAINS, ETC. WE WERE GREETED MOSTLY WITH A BLANK STARE AND A "I'M NOT SURE." WE WERE NOT WILLING TO SPEND SUCH A LARGE AMOUNT OF MONEY WHEN DEALING WITH SOMEONE WITH SO LITTLE EXPERTISE. THIS HOME DEPOT IS GREAT FOR BUYING MINOR HOUSEHOLD ITEMS, BUT PROBABLY NOT IDEAL FOR LARGE HOUSEHOLD PROJECTS.
Description of Work: WE GOT AN ESTIMATE TO HAVE A HARDWOOD FLOORS INSTALLED IN OUR HALLWAY, DINING ROOM, FAMILY ROOM, AND KITCHEN.

Rating CategoryRating out of 5
value
4.0
professionalism
2.0

$10,000

GEORGE W.
04/2004
5.0
roofing
  + -1 more
THE SALESPERSON WAS EXTREMELY PATIENT AND KNOWLEDGEABLE. LIKED SERVICES PROVIDED AND THE MANNER OF DEALING WITH ME. SUBCONTRACTORS WERE PROMPT AND THEY KNEW WHAT THEY WERE DOING. CLEAN UP WAS DECENT TOO. I WAS SATISFIED.
Description of Work: COMPLETE RE-ROOF OF HOME AND GARAGE.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,617

    Contact information

    600 MEACHAM RD, Elk Grove Village, IL 60007

    WWW.HOMEDEPOT.COM

    Licensing

    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Hardware & Home Improvement Stores,
    Carpet Sales and Installation,
    Appliance Sales and Installation,
    Roofing,
    Hardwood Flooring Sales and Installation

    FAQ

    HOME DEPOT is currently rated 4.2 overall out of 5.
    No, HOME DEPOT does not offer free project estimates.
    No, HOME DEPOT does not offer eco-friendly accreditations.
    No, HOME DEPOT does not offer a senior discount.
    No, HOME DEPOT does not offer emergency services.
    No, HOME DEPOT does not offer warranties.

    Contact information

    600 MEACHAM RD, Elk Grove Village, IL 60007

    WWW.HOMEDEPOT.COM