GranitePol Corp.

This is my 3rd time using Granite Pol. I phoned them to see if they could afix a marble top over a table my Grandmother had given me. I went on a Saturday. They advised what thickness and cut would be best and brought me to the back yard to choose a remnant. They called later to give me a quote of $250.00 which I found reasonable. The work was completed in 2 weeks. I could have gone anywhere, but Granite Pol has helped me out in the past and done great work...so I'm comfortable and confident working with them. I wish I had taken a "before" picture to show the difference. My husband and Mother were also impressed with their great workmanship.

I selected the granite at a Bollingbrook site. Granite Pol came to my home and prepared the template, picked up the granite at the Bolingbrook location and prepared it on their premesis. They then delivered and installed it in my home. .Installation included the backsplash, installation of the former sink, and sealing the counter.

Everything went smoothly and I am very happy with the service.The prize was very fair and the workers were very professional.

Elizabeth and Jim Powell 105 Croftwood Court Rolling Meadows, IL 60008 12-20-14 Angies List 1030 East Washington Street Iandianapolis, IN 46202 REF: Invoice 2466, Date 11-18-14 Granite Pol & HDC 600 Bennett Road Elk Grove Village, IL 60008 Dear Sir: Granite Pol advertises to be a Angies member. They were contracted by us to build and install new granite countertops and a new stainless steel sink. Stone was from American Granite Company in Elk Grove Village. Granite Pol would buy the granite, fabricate and install the stone. They also were to provide and install a new stainless steel sink duplicating the arrangement of the current one. A Granite Pol employee measured the job in November 2014 and installation was on 12-17-14. Unsatisfactory performance included: 1. Two granite tops were cut longer than the original tops. Now the refrigerator slides back into its space very tightly. The refrigerator now scores the base and the top trim piece of the refrigerator hits the wall. That slab is longer than the original top. This tension and base trim scoring was not present with the old counter top. 2. The stove also slides in under tension tight against two tops whereas the former tops allowed about ¼ fitting space. We discovered this because the stove gas valve was not turned back on by Granite Pol employees. We had to remove the stove to turn the gas on and discovered the fit issue. It is clear that replacement units, when needed, may be unable to be installed if only a 1/16 inch wider than the current models of stove and refrigerator. 3. One near 3-foot long edge on one slab extending into the dining room was not machine finished (rounded) in the fabrication shop. Instead of having this edge field finished outside the house or taking it back to the factory they took a hand grinder and rounded the edge inside the finished home. This grinder had no vacuum attached to collect dust and it created much stone dust throughout the kitchen, dining room and living room on wood floors, tables, wine rack, etc. We questioned this grinding inside the home and were told that everything would be cleaned. The dust condition was left by Granite Pol and 3 hours were needed for cleanup of fine dust. 4. During this grinding operation a vase was broken in the dining room and disposed of, no mention made to us about the breakage. We heard the glass breakage while downstairs. Better Business Bureau, 12-20-14, page 2 of 3 5. One rear granite splash provided by Granite Pol was broken on site and installed broken with glue and sealant. We were not informed of this and discovered it after Granite Pol people left the job site. The splash was intact coming out of the truck. 6. During installation one top was slid across a solid oak wood floor. Granite Pol employees asked if we had any old carpet since they brought nothing but soiled painter?s tarps to protect the floor. While they used a wheeled cart to bring the top from the truck to the entry door it was not used inside the house. The wood floor has scoring in the finish from sliding the top across a finished oak floor. 7. When it was time to mix epoxy to install the stainless sink anchors they asked for cardboard we might have to mix epoxy. They again failed to bring all appropriate tools and materials to the job. We provided an old cardboard box as an epoxy mixing board. 8. While installing the new stainless sink the water line to the dishwasher was bent. They left the dishwasher shutoff valve in the off position after leaving so no leak was detected at that time. When we turned the dishwasher on it was not getting water. We turned the valve on and the line now leaked, causing the cabinet to get water soaked. The bent water line had to be repaired to prevent leaking. 9. The staircase of carpet was left heavily soiled in stone dust and outside debris brought on Granite Pol employee shoes into the house. No cleaning took place by Granite Pol employees. 10. The stainless steel sink provided by Granite Pol was model U202 by Wells. No manufacturer warranty or care instructions were provided by Granite Pol. We had to call Wells to obtain those materials furnished by the manufacturer. 11. We provided a new one-hole faucet to Granite Pol installers. When they drilled the hole in the granite for the faucet no vacuum head was used on the drill, again dust blew through the kitchen and dining room and only the counter top was cleaned of dust that blew much longer distances. 12. The Wells U202 stainless sink provided by Granite Pol was noted to be deeper than one being removed. We questioned the Granite Pol installers about the ability of the new sink to work properly with the existing wastewater wall discharge from the existing disposal. Our concern was that the sink depth might mean water could not exit the disposal into the wall connection to the sewer line. The disposal was left under the sink for their review. We were told by Granite Pol installers that there would be no problem with water discharge from the deeper sink. After they left we discovered that the water discharge of the disposal would not be above the sewer line wall entrance, forcing water to sit in the disposal. After consulting with a licensed plumber we found this situation to be in violation of the plumbing code and disposal manufacturer installation instructions. The new sink is 9 inches deep; other Wells sinks are as little as 7 inches deep. We called Granite Pol and they told us the sink was a standard depth sink. Better Business Bureau, 12-20-14, page 3 of 3 A plumber had to remove a wall section and do much plumbing work to have the installation meet plumbing code health rules. Had Granite Pol been complete in their on site measurement and honestly revealed the issue with their chosen model sink the waste plumbing could have been corrected for much less money and time prior to new top installation, or another sink could have been acquired from another vendor. In total Granite Pol has been quite disappointing in their workmanship that was far inferior to that recently provided by a granite installation company on our other house in Florida. Their communication is equally poor; especially on the job site where Polish prevails and some seemed to know no English. We found out today that a previous Granite Pol installation had the same sink water discharge issue not revealed by Granite Pol and it also required difficult professional plumbing work once the new tops were installed. We would never consider letting Granite Pol do work again our house nor would we recommend them to anyone. We shall advise people to steer clear of Granite Pol. Sincerely, Elizabeth Powell cc: Wells, Better Business Bureau

i called granitepol asked them if they can do granite table for my patio . after few days granitepol called me the table is ready for pick up

I visited them a couple of times trying to find a remnant for my 60" vanity. It was winter so the yard was covered in snow and it was hard to go through the pieces. Since I had time for my project, I decided to wait until the snow was gone. They were very accommodating and finally I was able to find a remnant piece of white quartz from their yard. We scheduled an appointment for them to do field measurements and they showed up on time and were very professional. They fabricated the pieces in less than a week and we scheduled the installation. Again, they were on time and very polite. The installation went very smooth. Next day, I paid closer attention to the details and didn't like the fact that they cut one corner in the vertical axis when they could've cut the bottom in the horizontal axis to avoid the other wall. It would have been a cleaner and nicer look. I wish they would've consulted or asked for my opinion before cutting.

We had purchased new appliances to replace old ones, however the granite counter had been installed to the exact width of the previous appliance as it was installed later. The new stove was too wide to fit in the space by about 1/4". I called many contractors and granite companies listed on Angie's List but GranitePol was the only company who would come out for a correction on a counter top they did not install. We were not original owners of the home so I was unable to determine who originally installed the counters. They were quick to respond and got someone out very quickly to help with the problem. It was a quick job and they were in and out within about 40 minutes.

everything went great , they took of my old counter top and put new so beautiful granite counter top looks so pretty and i m so happy !!!

After my countertops got chipped due to bad quality, I wanted to make sure that whatever company I contracted with would do a much better job. After looking around and reading reviews of companies in the Chicagoland area, Granite Corp stood out more than other firms. I called in to get an estimate and was very pleased by the courtesy and responsiveness by their employees. I got a good vibe from GranitePol and decided to sign a contract with them. The actual renovation work was very simple and straightforward. There was no complications, the granite countertops were installed and look great, and the workers were extremely nice and respectful. The work was fantastic, and I was extremely pleased with the entire transaction. Thank you again GranitePol and I highly recommend them to anyone that needs anything done with granite.

All in all, GranitePol did an amazing job. Their prices were competitive, customer service was responsive, and craftsmanship was remarkable. I look forward to working with them again in the future.

.GranitePol Corp has excellent service. Scheduling went well. They helped us find the best sources and prices of granite. We researched them and we found them on Angie's List, so we decided to go for them.

We chose a remnant piece of granite from their outside back lot. The woman labeled it with our name and we had it installed. It was installed and fit very well. However, when you felt the top of the granite it was not at all smooth, with many, many rough spots. I called to complain, and the woman that answered said that I was "trouble" and that the rough spots were characteristic of the particular granite that we chose. She had never warned us of that characteristic of the granite when we chose it. She also said that nothing could be done to fix it. A few days later, my husband called GranitePol to try to resolve the situation. This time the woman sent out a man to smooth out the top. He did improve greatly how smooth the top was. I don't know why this wasn't done before the granite was brought to our home. I don't know why this wasn't done the first time we called to complain. I would not use GranitePol again.

Everything went as planned.

It went very well. Biggest challenge was picking out the granite.

I wasn’t dealing with the money, so I don’t remember how much they charged me. They were very pleasant to deal with from the time of the estimate. They did a good job. They were friendly and pretty much reliable. When they knew I was not happy with something they took care of it immediately. Their price was definitely a good one.

We were looking for a granite countertop and sink installation. After looking at a couple of other options, we decided to use GranitePol. After going to their store, we chose a granite design. We are first time home buyers (and therefore first time remodelers) but the employees at GranitePol were fantastic! They not only walked us through the process, they also answered all of our (many) questions. A couple of days later, one of their employees came to our home and measured our existing vanity and confirmed the specific details of what we had ordered. A few days later we got a call that our counter top and sink were ready so we agreed on a date and time for installation. Two men came to our home and installed both the sink and counter quickly and efficiently. After confirming with my husband that he was pleased with their work, they cleaned up the work space meticulously.Overall, I was most pleased with how simple they made the process! They took the time to answer all of our questions and explain all of our options. We were pleased with the quality of the work, the timely approach, and how well they worked with our schedule when setting up times to for them to come to our home. I should also mention that they were most reasonably priced for what we wanted.We will most definitely be calling them again when we remodel our kitchen next year!

New granite counter tops were installed in my kitchen. GranitePol was very responsive in providing a competitive bid. The installation was done well with modifications on site to suit my needs. There was one small issue noted after the installers left, but they came back 1st thing the next morning to fix the issue. The workers were friendly and diligent in making the finished product look really nice. I would use them again without hesitation.

I would highly recommend GranitePol without hesitation. Their pricing for granite was considerably lower than their competition and their labor was competitive too! Installers were professional, prompt and kept the kitchen clean. GranitePol included free sealing because I was an Angie's List customer. Great company to work with!

It was nearing christmas time, and I thought that my family needed a warm fire place for the house. So, I thought, what better way to warm the house than an old fashioned, fire place. I had used Granitepol previously, so I decided to call them again and see what they could do about my fire place. They were able to install it without a problem. The job was done quickly, the service was as good as it was the first time I went to them and they were still able to keep the prices affordable, Granitepol is the place to get a fire place.

I went to GranitePol's store to give them measurements and receive an estimate for a new granite countertop. They asked me to visit a granite factory and select the slab of granite as each piece has different markings. I selected a slab and the next day it was delivered to GranitePol. Sylvia had sent someone to do an exact measurement. I am not living at the house being remodeled so Slyvia arranging a time for installation was a bit of a challenge between my schedule and theirs. I had a neighbor let the installer into the house to do the work. When I saw the counter top two days later, I could not have been more impressed. It is just beautiful and the sink is great quality even though it was free. It is like walking into a brand new home. The work was of high quality and the workman was careful to protect the newly finished floors before bringing in the new counter top. I could not be more impressed. Sylvia is very responsive both by email and phone. She keeps you updated when there is a delay in installing because some jobs take longer than anticipate. I will use GranitePol again for any countertop work that I need in the future.

We shopped around for various sources to install granite in our home. GranitePol was very responsive with providing an estimate and working with my wife on the style and design. The installation went well with one small issue with the stove size. However, upon calling the company, they sent installers out the next day to remedy. Overall, this was a very good experience and I would recommend them without reservation.

Plummer scheduled to instal/replace old sink. New sink did not fit. I have a granite counter top that was installed in a tiled fashion. Contacted 4 countertop granite specialized companies to cut/modify existing countertop to fit the new sink. No one able to help...until I called the angels at Granite Pol. I contacted them and they were out the next day. They were here for maybe and hour. They were professional, courteous and tidy and even gave me a complimentary bottle of granite cleaner. My plummer - Kevin at Black Diamond - commented on what a fabulous job they did.

Exceed our expectations. Quality is excellent. Glad we used them.

Everything turned out fine. We had a little rough start with them, but the installation was beautiful.

I was stuck with my old kitchen counter top for a while. I wanted to get rid of it so I decided to look for a company that could do just that. I'm really glad that I found Granitepol. They installed a new, granite counter top in a kitchen.The sales service was great, and the measurement installation was done greatly, clean. The job was done professionally and with ease. The price was great and really fair.