DOOR FOR BUILDERS, INC

Description of Work: We purchased a pre-made/pre-hung exterior wood entrance door and sidelight set. We had it installed by our own carpenter.

Description of Work: I wish that all dealings that we have had during the construction of our new home were as pleasant and issue free as they were with Doors for Builders. I found this company online after our builder gave us prices for doors that seemed outrageously high. I contacted them online and the next day I received a phone call from Daniel, one of the sales managers. He was quite friendly, helpful and invited us to the showroom to look at the products they manufactured. We were blown away at how beautiful the doors were, how clean and organized the shop was and how accomodating he was to all of our questions. He worked up a rough quote on a front entry door and discussed lock options and other features that we hadn't considered. During the discussion the company owner, Greg, came out, introduced himself and offered his assistance in any way needed. Sandra then followed up the next day with details, a CAD drawing of our custom door and specifics with detailed pricing. We went ahead and signed off on the order, then realized that the door was Honduran mahogany. We are building a LEED home and required that the door either be FSC certified as it's considered a tropical wood or a domestic wood species. Sandra provided us other wood species options as well as prices and the pricing for an FSC certified door. We chose the FSC certified door at an additional expense. She already was well aware of the documentation that was needed for LEED certification and assured us that they would provided when the product was delivered. We also ended up ordering Therma-Tru doors for the back entry and the garage as well as all of the interior doors. Some of the interior doors are wood and some are ECCO mdf doors. We also purchased all of the locks and door hardware from them. With each additional order, Sandra followed up and made sure that each detail was what we wanted (door jamb size, type of wood, type of metal for the hardware, left/right side, etc.). She was quite responsive, extremely knowledgeable and just nice (a breath of fresh air when so many companies are rude and disrespectful) Our builder required that the doors be measured by the supplier and the owner Greg and one of his staff, Chris, came out and spent time with me and the builder, literally going from door to door, measuring the opening, confirming the side of entry and what type of door. They even marked each door opening with a number so that upon delivery the installers would know which door went where. Greg repeatedly assured me of any concerns and always went out of his way to be responsive and respectful of our needs and requirements. Upon delivery of the doors, the truck arrived on time, as scheduled, and then patiently waited for over 45 minutes for the landscape contractor to move dirt off the driveway so the doors could be unloaded. Daniel also came by to be assured that delivery proceeded without issue and that all the doors were correctly accounted for.