We've been very happy with them. They're very professional. We've had some landscapers we've fired in the past because they wouldn't listen to us or do bad work. When the owner of the company came out he listened to our needs and now the lawn looks beautiful. They're very attentive to your needs and as far as when we asked him about our issues he knew the best options for us. He would tell us a reason behind the service he did as well.
Description of Work: We've hired them for the entire summer but recently they did a fall cleanup for us. They've done landscaping, sodding, seeding and lawn mowing so they're a full service company.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Julie S.
05/2013
1.0
landscaping
+ -1 more
UPDATE: So I was FINALLY contacted by the service provider and they said they were going to come out in a few days and do the work. I did not hold my breath that they would actually show up, but they did and performed most of the work. Since we had performed some of the work listed on the contract ourselves we had them do other work instead and they did argue about it and did some of the work, but not all. We were just happy that we didn't lose our money. It didn't go at all and he stole our money! Please do not use this service. They dropped a flyer off in our neighborhood and I called for an estimate. The owner seemed very knowledgeable about his business and listemed to what we wanted done. He quoted a price that seem fair and we gave him a $900.00 check. He thought he could start in two weeks when it wasn't so wet; we called him a couple days later asking if he could work us in earlier; he son called at 7:12 a.m. a couple of days later and asked what we wanted and I relayed that we wanted to start the work earlier - he said he would have his Dad call us back. We called repeated for two weeks - no answer and no return calls. Our check was cash and we don't have the work done. I will be filing whatever reports I can (smalls claims and criminal if applicable) Please don't be taken by this man as we were.
Description of Work: UPDATE: So I was FINALLY contacted by the service provider and they said they were going to come out in a few days and do the work. I did not hold my breath that they would actually show up, but they did and performed most of the work. Since we had performed some of the work listed on the contract ourselves we had them do other work instead and they did argue about it and did some of the work, but not all. We were just happy that we didn't lose our money. Please do not use this service. They dropped a flyer off in our neighborhood and I called for an estimate. The owner seemed very knowledgeable about his business and listened to what we wanted done. He arrived at the scheduled meet time quoted a price that seem fair and we gave him a $900.00 check. He thought he could start in two weeks when it wasn't so wet; we called him a couple days later asking if he could work us in earlier; he son called at 7:12 a.m. a couple of days later and asked what we wanted and I relayed that we wanted to start the work earlier - he said he would have his Dad call us back. We called repeated for two weeks - no answer and no return calls. Our check was cash and we don't have the work done. I will be filing whatever reports I can (smalls claims and criminal if applicable) Please don't be taken by this man as we were.
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Service Categories
Landscaping
FAQ
SANTILLAN LANDSCAPING is currently rated 3 overall out of 5.
No, SANTILLAN LANDSCAPING does not offer free project estimates.
No, SANTILLAN LANDSCAPING does not offer eco-friendly accreditations.
No, SANTILLAN LANDSCAPING does not offer a senior discount.
No, SANTILLAN LANDSCAPING does not offer emergency services.
No, SANTILLAN LANDSCAPING does not offer warranties.