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Quality Carpet Cleaning Co

Carpet Cleaning, Upholstery Cleaning, Oriental Rug Cleaning,

About us

Locally owned & operated by Michael Naskrent, and recipient of the 2015 Super Service Award. Quality Carpet Cleaning is a family owned and operated company located in Elgin. Providing year round, home, office, and commercial carpet cleaning services professionally in Elgin, South Elgin, St. Charles, Algonquin, and the surrounding Fox Valley area in IL. We are the best at what we do, just look at our reviews of what others are saying. Quality work at an affordable price. Make Your Carpet Look New Again! Our proven deep cleaning method loosens and lifts the dirt and soil from your carpet, without the abrasive brushing of other cleaning methods. Say goodbye to dust, allergens and other microscopic pollutants. 80 – 95% of the moisture is pulled out of the carpet, making drying time faster. Your carpet has no leftover soapy residue. Professionally trained carpet cleaning technician. Choose from many convenient scheduling times. The Quality Carpet Cleaning carpet cleaning process is quick, convenient and hassle-free. Your home is back to normal in a flash. So, make your carpet look new again.

Business highlights

14 years of trusted experience

Services we offer

Carpet & Upholstery Cleaning Including Mattress, Oriental Rugs, Floor, Tile & Grout, Pet Stains, Odor & Urine Removal. We also service commercial clients.

Amenities

Free Estimates
Yes
Senior Discount

10%



Accepted payment methods

Check
Discover
Financing Available
MasterCard
Visa

Photos of past projects

Reviews

4.938 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
97%
4
0%
3
3%
2
0%
1
0%


Rating CategoryRating out of 5
quality
4.9
value
4.9
professionalism
4.9
responsiveness
5.0
punctuality
4.9
Showing 1-25 of 38 reviews

Julie R.
08/2017
5.0
carpet cleaners
  + -1 more
I was very pleased with the work. Joe was delightful and very knowledgeable. Andrew was good also. I would definitely recommend this business.
Description of Work: Quality Carpet Cleaning cleaned my carpets and some area rugs.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Gaby F.
08/2017
5.0
carpet cleaners
  + -1 more
....................................................................................
Description of Work: ......................................................................

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Anthony B.
07/2017
5.0
carpet cleaners
  + -1 more
Awesome. Professional and great job.
Description of Work: Full house carpet cleaning via Groupon. We added the stairs separately and they charged very reasonable. Often times with groupons you never know as some places give you the quick cheap not thorough normal price service. This company did a great job.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Kathy S.
07/2017
5.0
carpet cleaners, upholstery cleaning, oriental rug cleaning
  + 1 more
I am highly recommending Quality Carpet Cleaning! The service team was early and very professional. All steps of the cleaning process was fully explained to me as well as cost prior to the start of the project. After a very efficient process, I was left with a VERY clean home. Thank you Quality Carpet Cleaning.
Description of Work: Carpet cleaning with pet urine stains. They also cleaned all area rugs and upholstered furniture.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$800

Diane C.
06/2017
5.0
carpet cleaners
  + -1 more
I thought they were very, very reasonable. I was very impressed with them. Quality was very good. Responsiveness and punctuality was good. They were very professional.
Description of Work: It was carpet cleaning. They only did a couple of rooms.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Beth K.
05/2017
5.0
carpet cleaners
  + -1 more
Great! The technician called me when he was finished and explained everything that he did and how it came out. I went to the property the next day and was very happy with how the carpet looked.
Description of Work: Carpet cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0

Yes, I recommend this pro
$279

Mary B.
02/2017
5.0
carpet cleaners
  + -1 more
I called Quality Carpet Cleaning after moving into my new home and seen it desperately needed a cleaning. They were very professional, courteous and friendly. They arrived right on time. I showed them the stains I was concerned about and they explained the pretreatments they would do, very knowledgeable. They even moved some of my furniture for me. I was very happy with the results, especially since I had white carpeting. I also asked them if they would be able to clean one of my throw rugs and they were very happy to do it. Very reasonably priced and did a great job. I would highly recommend them and would definitely use them again myself.
Description of Work: Carpet cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Shelby R.
06/2016
5.0
carpet cleaners, floor cleaning
  + 0 more
I was supposed to get my carpet cleaned on 6/23 at 830 am but due to our home closing getting rescheduled, I had to call and reschedule our carpet cleaning. Michael was awesome. He was able to call his other customers and move some stuff around to accommodate the time of the carpet cleaning due to the time of our closing. When they came to our home they were very knowledgable and very professional. Michael looked at our carpet and explained to us what they were going to do. We had 3 rooms and a hallway cleaned. It looked fantastic! Would definitely recommend. I will be calling in the next week to get our couches cleaned too!
Description of Work: Vacuumed and cleaned our living room, dining room, hallway, stairs, and basement family room carpet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$320

Joyce S.
10/2015
5.0
carpet cleaners
  + -1 more
iBecause I needed to purchase a home with all the living space on one level, my options were limited. When I first looked at the house, the smell of cat urine was srong enough to make my eyes water. I couldn't even tell where the smell was coming from, the odor was so pervasive. i joined Angies List, knowing I would need many services since the house was short-listed. I decided to try Quality Carpet Cleaning Co because they had a special of $238 for 5 areas. I was hoping the odor would be a little more bearable until I could afford to have the carprt ripped out. Scott, the techician, had a black light which showed where the smell was coming from. He called me and reported that there were multiple problem areas that he would treat with a deodorizer. He called again because one spot was very saturated from multiple cat accidents. He would need to use a special process on the spot and industrial chemicals. At my request he marked all the problem areas with blue tape so I could check them for odor. He also informed me that the carpeting was quite new and of high quality which changed my mind about removing it . I am happy to say that the carpeting looks beautiful and that the cat stink is completely gone. Some carpet cleaning companies charge by the spot, but Scott only added $165 for all the extra work. I like that he informed me of the additional charges before he did the work so I could decide whether or not to have them done. I am very pleased with Scott and Quality Carpet Cleaning Co and would use them again in a heartbeat. Definitely an A+ company!
Description of Work: Scott cleaned all the wall to wall carpeting, foyer, dining room, living room, hall and 2 bedrooms.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Barb S.
10/2015
5.0
carpet cleaners, ceramic tile, floor cleaning
  + 1 more
Very professional, thorough and great results. The owner called me to follow-up regarding the work done and was very interested in my experience. The owner has a wealth of knowledge and is so willing to offer help and advice. I would definitely utilize their service again!
Description of Work: Entire home carpet was cleaned as well as tile bathroom flooring.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$700

Kathleen B.
09/2015
5.0
carpet cleaners, oriental rug cleaning
  + 0 more
Quality Carpet Cleaning is simply the best! They contacted me right away after my purchase. They arrived promptly at the scheduled time. They explained the cleaning they were going to do and the possible issues they might have -- heavy traffic areas, pet stains, etc. They pretreated the rugs and thoroughly cleaned them. The rugs looked beautiful. I highly recommend Quality Carpet Cleaning. I would definitely use their service again.
Description of Work: Cleaned area rugs in two rooms.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$144

Mary M.
07/2015
5.0
carpet cleaners
  + -1 more
Carpets looked almost new. Stains were treated and removed. Would highly recommend Quality Carpet Cleaning.
Description of Work: Thoroughly cleaned all carpet in six room and 2 hallways.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Gayle D.
06/2015
5.0
carpet cleaners
  + -1 more
I have white carpeting and had several carpet stains left from my grandchildren that were especially difficult to get out. Before Scott did anything for the stains, he told me what he could and couldn't do to get them out. He tried everything, and as a last resort did an extra ($25 per stain) cleaning with a very strong solution. One stain (from red gatorade) is still faintly visible, but 100% better than what I was able to do on my own. Very professional, polite, on time, and efficient. My carpeting looks beautiful. I will definitely use them again.
Description of Work: Clean white carpeting in 9 areas of my home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Ellen G.
04/2015
5.0
carpet cleaners, upholstery cleaning
  + 0 more
Michael and his assistant did an amazing job! His customer service is A+, he is very responsive and was able to schedule my carpet cleaning very promptly. He arrived right on time, and explained in detail what they were going to do. They were very respectful of my home, and cleaned up when they were done and left my house in great condition. My Carpets look great! I would recommend him in a heartbeat! I will definitely use Quality Carpet Cleaning again!
Description of Work: Cleaned carpets and chair

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$207

Chieko I.
03/2015
5.0
carpet cleaners
  + -1 more
Michael and Scott did a wonderful work! They arrived on time and explained a cleaning process in detail. Michael has a great knowledge of not only carrpet,but also making healthy home. He gave me a lot of good advice. They vacuumed,steamed with hot water,deodorized,and protected. My 30 years old carpet became like a new one ! I bought the big deal of 8 areas carpet cleaning for $333. Their work was more than I expected . They did a great work !
Description of Work: Carpet Cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$333

Jeffrey C.
02/2015
5.0
carpet cleaners
  + -1 more
Michael and Scott did an excellent job cleaning my carpet. They were prompt, professional, organized, and meticulous. They spent time to educate me about my carpet and give helpful ideas/tips. I would recommend quality carpet cleaning to a friends and will for sure use them next time I need my carpet cleaned.
Description of Work: Cleaned carpet in four bedrooms (including closets)

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$279

Jennifer A.
01/2015
5.0
carpet cleaners
  + -1 more
The owner of Quality Carpet Cleaning, Michael Naskrent, gave me an explanation of his various cleaning processes and checked all the carpets in the rooms with me. He used a special light to see pet stains and then Scott marked them with blue tape to be treated differently than the various food and drink stains. I had always cleaned up the pet stains, but was surprised to see how much was still there that showed up with his light--that could not be seen otherwise. Hundreds of teens have used the rooms during youth group and there were many food and spilled drink stains. I am amazed at how clean they got the carpets! They got out stains that other companies were unable to get out and did a good job on the pet areas too. I was impressed. Michael and Scott were very polite, nice, and professional. Of all the carpet cleaners I have had over the years for the youth group rooms--they did the best. They also left a welcome gift of coffee and chocolate-which was very nice. No other company had done that in the past. I will be using Quality Carpet Cleaning Company for future jobs and feel good about recommending them.
Description of Work: Our basement apartment was used for Youth Groups for 12 years. We needed a special company that had the knowledge and would take the time to work on stains that other companies were unable to get out. They cleaned 5 large carpeted rooms (bigger than average size) and 12 stairs. There was lots of foot traffic in these rooms with food and pop stains and even many suspected pet accidents.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

steve W.
12/2014
5.0
carpet cleaners
  + -1 more
Michael and his crew arrived right on time and did an awesome job. The were punctual, professional, courteous and very informative. They worked around furniture, or moved furniture as needed. They worked quickly and in a couple of hours I had a new house. I can not recommend them enough!
Description of Work: Steam cleaned living dining area, master bedroom and stairs

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

COLETTE Y.
12/2014
5.0
carpet cleaners
  + -1 more
Michael answered all phone calls either at the time of my call or within an hour or so. He gave a time for his arrival, and he arrived at that time. He phoned ahead to let me know he was on his way. His service is outstanding, and there was nothing I could complain about--AND he left me with a Thank You gift. The work that he did was very thorough. He had a tough job due to pet stains and accumulation of hair from a not-so-good vacuum cleaner on my part. Once the carpet dried, there was noticeable improvement. Noticeable in that when I walked on it with my bare feet, it FELT CLEAN. I absolutely recommend him. Please note--he is more expensive than some of the other providers. You get what you pay for by using this company...a Quality Carpet Cleaning.
Description of Work: Cleaned carpeting and stairs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$280

Beth M.
09/2014
5.0
carpet cleaners
  + -1 more
I wanted the carpets cleaned in my new house before I moved in. Michael was able to schedule me quickly. They cleaned all the carpeting and applied a sealer to protect the carpet fibers. The carpet looked great and there was no chemical odor. It dried quickly. He gave me good advice on how to take care of the carpet now and in the future. He left a "welcome" goody bag which was very nice.
Description of Work: Cleaned six rooms of carpeting, and one hallway.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

BILL M.
09/2014
5.0
carpet cleaners, upholstery cleaning
  + 0 more
Absolutely superior. Michael and his son both came. It took three hours, as our dog had been skunked AND it was WAY too long since we had it done. A difficult assignment, for sure. Extremely knowledgeable about carpet cleaning, they had all the right equipment and did a great job, start to finish. All skunk gone!! Could not recommend more highly. Stop looking. These are the guys.
Description of Work: Co9mpletely cleaned carpets, davenport and chair.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$332

Heather R.
07/2014
5.0
carpet cleaners
  + -1 more
The carpets were absolutely hideous prior to cleaning. Stains everywhere from previous owner plus additional stains from my 4 children. They cleaned the carpets and removed many stains. The stains remaining were very faint. Results far exceeded expectations. They also left a nice little "Thank You" gift bag with treats and coupons. That was a classy touch.
Description of Work: Clean upstairs carpets in 3 bedrooms & hallway, plus stairway and family room.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

David T.
06/2014
5.0
carpet cleaners
  + -1 more
The Quality Carpet cleaning team was prompt, courteous and professional. Michael noticed that I'd done a remodel since his last visit, and offered a special service to remove construction dust. I have a large dog, so my carpets get a workout. Michael left them clean and smelling fresh, with no soap residue. I will definitely use their services again.
Description of Work: Cleaned the carpet (living room, dining room, stairs, hall 4 bedrooms) in my home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Richard D.
06/2014
5.0
carpet cleaners
  + -1 more
very professional. good pricing. good service.
Description of Work: carpet cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$90

RENE A.
06/2014
5.0
carpet cleaners
  + -1 more
I met Michael, owner of Quality Carpet Cleaning, when he was hired to clean the carpets at our daughter's townhouse. He walked me through the house, explained the different carpet fibers and how they would be cleaned. I left, confident he would do a good job just based on his knowledge. When I returned to pay him, I was so impressed with the outcome, I told him I'd be calling him to take care of our home as well. He was just here and cleaned all of our family room furniture and our rather delicate white living room furniture that not only had cat urine on one of the love seats but needed to be dry cleaned. He had come by previously, so, he could take a small sample of the material(s) for testing. Those white couches look absolutely beautiful and the urine odor is gone and if you didn't know it was there, you wouldn't even notice it. The family room furniture looks like new and we couldn't be happier!
Description of Work: Cleaned all family room and living room furniture

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$600
    • 1(current)
    • 2

Contact information

450 Shepard Dr. Suite 19, Elgin, IL 60123

http://www.qualitycarpetcleaningco.co

Licensing

Insured
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Carpet Cleaning,
Upholstery Cleaning,
Oriental Rug Cleaning,
Floor Cleaning and Waxing,
Ceramic Tile

FAQ

Quality Carpet Cleaning Co is currently rated 5 overall out of 5.
Quality Carpet Cleaning Co accepts the following forms of payment: Check,Discover,Financing Available,MasterCard,Visa
Yes, Quality Carpet Cleaning Co offers free project estimates.
No, Quality Carpet Cleaning Co does not offer eco-friendly accreditations.
No, Quality Carpet Cleaning Co does not offer a senior discount.
No, Quality Carpet Cleaning Co does not offer emergency services.
No, Quality Carpet Cleaning Co does not offer warranties.
Quality Carpet Cleaning Co offers the following services: Carpet & Upholstery Cleaning Including Mattress, Oriental Rugs, Floor, Tile & Grout, Pet Stains, Odor & Urine Removal. We also service commercial clients.

Contact information

450 Shepard Dr. Suite 19, Elgin, IL 60123

http://www.qualitycarpetcleaningco.co