Located in Downtown Elgin, Prominent Property Management is a full service Leasing, Property and HOA management, Maintenance, Snow Plowing and Landscaping company, The team of 20 employees just celebrated their 10 year anniversary and are expanding the company this year into an Apartment Finder Service.
Business highlights
21 years of trusted experience
Emergency Services Offered
Services we offer
Full Maintenance Leasing Apartment Finder Snow Plowing HOA Management Landscaping Property Management
Description of Work: This is quite possiblely the worst property management company ever! Mostly nothing is done to improve the appearence of the property. The landscaping and snow removeal for 2016 was almost never done. Cars are towed randomly and people are outraged. I have never seen anything like it. They get an F-
Rating Category
Rating out of 5
quality
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
Robert J.
06/2015
1.0
landscaping
 + -1 more
Since the dismissal of our professional and well liked landscaping company, PPMI has taken over the care and upkeep of the common areas in our HOA community. Since that time, trees and shrubs are overgrown and dying, the grass lawns have become weedy and unsightly, and the common grounds have become an eyesore throughout the community. The property looks awful and negatively affects the curb appeal for those wishing to sell their properties and negatively affects home prices throughout the community. The property has never looked worse.
Description of Work: They are a property management company, with a yearly contract, managing the property of our HOA community. The landscaping of our common property, since dismissing our professional and well like landscaping company, has been terrible. The care and upkeep of the common areas immediately near my unit is atrocious and believe is negatively affecting my home value.
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$101,000
Thomas D.
04/2015
1.0
landscaping
 + -1 more
This company charged a month's rent to find tenants. I also hired them, or so I thought, to manage the property. After I moved out, two people not on the lease moved into the house. In addition to this, the tenants were destructive and items I had left at the residence and which were available for the tenants' use, disappeared. As near as I can tell, this company charged a lot of money to find bad tenants and then collect rent money and mail me a check. Under no circumstances would I do business with Prominent Property Management again, nor would I recommend them to others.
Description of Work: I hired this company to find renters for my home after I was forced to move to another state. I also hired this company, or so I thought, to manage the property while I was away. Lastly, I hired them to do the final walk through with the tenants.
Rating Category
Rating out of 5
quality
2.0
value
1.0
professionalism
1.0
responsiveness
2.0
punctuality
3.0
$3,000
Thomas D.
04/2015
1.0
property management
 + -1 more
They got me poor tenants then charged me a months of rent for it. They charged me $150 per month plus an additional $14 for the bank transfer. The only service they provided was collecting the check and sending it to me. I would definitely not recommend them.
Description of Work: Property management.
Rating Category
Rating out of 5
quality
2.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
3.0
$150
Robert J.
11/2014
1.0
landscaping
 + -1 more
In collaboration with our HOA board president, this property management company has been holding multiple poorly noticed meetings to propose a roofing maintenance project, taking over maintenance and repairs on individually owned roofs that are not legally the responsibility of the board or property management company. Our declarations have not been amended by a legitimate vote of the homeowners for this HOA to include building exterior maintenance. My HOA assessment was increased to pay for this proposed roofing project by $49.00 montly since January, 2014 and I was not provided any specific details of what this proposed project will cover. I attended HOA meetings, headed up by Mark Conway, COO of this company to get the specifics. No official documentation, follow up calls or mailings were provided to me after asking valid questions at these meetings concerning my own home. I also attended a "special" roofing meeting, asked thoughtful, specific questions concerning my own roof and the feasibility of the project given the legalities involved, and was shut down from asking further questions because Mr. Conway was sick of me asking questions. I never got any full answers. Instead I got a $100 fine simply for trying to get honest, open answers from this property management company---and was labeled "disrespectful", and apparently was removed from the ballot from running for the board in the next election due to the bogus fine being assessed and contested. Furthermore, I emailed Mr. Conway since I got no responses from the board about specific roofing project details t--including bids, prices, roofing company information, insurance, warranty, financing, emergency contact information--and was told via email I needed to send my request to the board's email address instead, which just so happens to go to the very same employee, Heather Main, who forwarded Mark Conway's short, empty email response to me. This email could have, and should have been responded to since the management company has been given all the responsibility of setting this project up. It's been over a year now, and this property management company has still not provided any specifics in writing to me. Since then, they posted on our own HOA website stating if homeowners had any questions to contact the management company, which is exactly what I had done in the first place. In short, I'm paying for a roofing repair project and am not getting any answers about the details of the project, apparently am not able to ask any questions in person at a meeting about the project without fear of being assessed another bogus fine, and can't email the property management company even though they welcome questions from homeowners as stated on our own HOA website, edited by this property management company! I'm getting the runaround--all I want are answers that I as a homeowner have a right to get, review and vote on, to simple questions the property management company can easily answer in a transparent and professional manner,
Description of Work: Property management-landscaping-maintenance.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
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Service Categories
Landscaping,
Property Management,
Snow Removal,
Interior Painting,
General Remodeling,
Plaster,
Mulch and Topsoil,
Leaf Removal,
Lawn and Yard Work,
Handyman Services,
Gutter Cleaning
FAQ
Prominent Property Management, Inc is currently rated 1 overall out of 5.
Sunday: Closed
Monday: 9:00 AM - 6:00 PM
Tuesday: 9:00 AM - 6:00 PM
Wednesday: 9:00 AM - 6:00 PM
Thursday: 9:00 AM - 6:00 PM
Friday: 9:00 AM - 6:00 PM
Saturday: 10:00 AM - 3:00 PM
Prominent Property Management, Inc accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,PayPal,Visa
No, Prominent Property Management, Inc does not offer warranties.
Prominent Property Management, Inc offers the following services: Full Maintenance Leasing Apartment Finder Snow Plowing HOA Management Landscaping Property Management