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Ortiz Garage Doors and Openers Inc.

Garage Doors

About us

Ortiz Garage Doors And Openers Inc, is a full service garage door company serving all Chicago land Counties.we service all types of garage doors for commercial or residential use. we have 24 hour,7-day-a-week emergency service thant can tend to your garage door emergency.we provide expert repairs on all makes and models.Call us today for a free quote! we take any payment available,Credit cards and checks

Business highlights

29 years of trusted experience
Emergency Services Offered

Services we offer

Garage door repair,Garage door Installation and sales,Garage door openers Installation and sales Broken springs,Hinges,Brackets,Springs,Cables,Pulleys,Rollers,Latches,Locks,Remote Transmitters,etc

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

4.945 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
96%
4
0%
3
0%
2
0%
1
4%


Rating CategoryRating out of 5
quality
4.9
value
4.9
professionalism
4.9
responsiveness
4.9
punctuality
4.8
Showing 1-25 of 45 reviews

Darin H.
12/2022
5.0
garage doors
  + -1 more
Our spring for our large garage door broke overnight. Called Ortiz at 6:50AM. Ortiz was on site by 7:45 and the repair was complete by 8:05. Fast and efficient service. Was great to work with. Will definitely call Ortiz again for any garage door needs.
Description of Work: Replacement of double (8 x 16) garage door spring.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$575

Dave K.
12/2022
5.0
garage doors
  + -1 more
Oscar was very prompt and helpful with fixing my garage. He explained why my cable kept un-raveling from the pulley. He was able to correct the issue very quickly. Costs were very good. I would highly recommend him to others.
Description of Work: Garage needed to be fixed

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Joe M.
10/2022
5.0
garage doors
  + -1 more
I contacted Oscar when the spring broke on my garage door. He came within 2 hours, fixed it, explained why they broke so quickly (3 years) and recommended a product to keep that from happening again. He was great! Highly recommend!
Description of Work: Spring Repair

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

Hoffman R.
02/2022
5.0
garage doors
  + -1 more
It came with a good price, they were excellent.
Description of Work: Garage Door Opener
Rating CategoryRating out of 5
Yes, I recommend this pro

Robert K.
10/2021
5.0
garage doors
  + -1 more
We are very happy with the responsive, fast and friendly service. The broken springs were replaced quickly and a superior, stronger bracket attached to the garage door to replace the prior poor bracket. I will definitely call them back in the future for any other garage door repairs.
Description of Work: Garage Door Springs replaced

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Eve S.
07/2020
5.0
garage doors
  + -1 more
They were on time and professional, and the pricing was competitive. Absolutely no complaints on the speed and quality of the work performed. I would recommend them and hire them again.
Description of Work: Repair of garage door - broken spring

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Bryan K.
07/2020
5.0
garage doors
  + -1 more
Great experience! On Thursday evening, one lift cable of our 16' door snapped leaving the door closed with our cars inside. Oscar was the first to respond, and quoted the best price. We setup an install time of Saturday morning. However, he called Friday afternoon stating his plans changed and he could come by later in the afternoon. He arrived even sooner than he expected, and had the job done within 10 minutes. Quick, capable, and courteous. Thank you Oscar!
Description of Work: Garage Door Lift Cable Replacement

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$160

anthony M.
06/2019
5.0
garage doors
  + -1 more
They did a excellent job at a price that beat all others.Watching them work was like a dance.Each person knew exactly what to do.They even adjusted the opener for proper settings.Well satisfied!
Description of Work: replaced garage door

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$1,100

Rebecca G.
02/2019
5.0
garage doors
  + -1 more
The job was posted late in the evening...Oscar called me within 60 seconds of posting! He was professional and polite. He requested that I text him photos of the damage from my car and assured me that I am not the first gal to drive into the door 🙈. He was onsite at my house by 7:30am the next day and the garage door was fixed in less than 30 minutes. His pricing was fair and his service was outstanding.
Description of Work: Repairs to garage door

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

John S.
01/2019
5.0
garage doors
  + -1 more
They were prompt, professional, and competitive. Absolutely no complaints. I would strongly recommend.
Description of Work: I needed a new garage door.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,450

Peggy K.
08/2018
5.0
garage doors
  + -1 more
I received a call within 30 mins. after completing the Angie's List form. Mr. Ortiz was professional and gave me plenty of information to help me make my decision. He came out the day before installation to ensure that the measurements I gave him were correct so that there would be no problems with installation. He wanted to be sure the size of the door was correct. From the time I requested contacts til the time the job was done was two days. A great job!
Description of Work: Replace Garage Door

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$800

Rick S.
06/2018
5.0
garage doors
  + -1 more
GREAT, fast response, quick and quality work.
Description of Work: Replace broken spring on garage door

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Tom V.
04/2018
5.0
garage doors
  + -1 more
Excellent. Checked Angie's List for garage door contractors, left my phone number and was contacted immediately by Ortiz. I asked him for a rough cost estimate, texted him a picture of the inside of the door so he could estimate the parts needed, he came back with a good price, and we set up an appointment for the next day. He arrived promptly, knew exactly what to do, had the parts and proper tools, and completed the job in a flash. I'm very pleased.
Description of Work: Replace a broken garage door spring

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$140

Joan O.
01/2018
5.0
garage doors
  + -1 more
I am so happy with their service. They called back within 1 minute and said they would be here in an hour. They arrived in 35 minutes. They found the problem and repaired it in 30 minutes. I will definitely call them again if needed. Gus and his coworker were punctual, polite and explained what they were doing and why. Great service.
Description of Work: Repair garage door opener.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Scott S.
10/2017
1.0
garage doors
  + -1 more
This guy is horrible at scheduling service ! left me hanging 2 days because he didn't have the correct cable..Could not return a text and pretends no to have any knowledge of my text. Did not respond because this should have been warranty work, Unfortunately I watched my door go crooked and hesitated to call because the spindle he tightened during a spring replacement slipped. The YELP reviews here cannot be legit also found a more responsive company for far less money. JUST PLAIN IGNORANT AND RUDE !
Description of Work: Cable replacement

Rating CategoryRating out of 5
quality
1.0
value
2.0
professionalism
2.0
responsiveness
1.0
punctuality
1.0

$200

Nelda R.
09/2017
5.0
garage doors
  + -1 more
Owner was on time and fixed the problem within 30 minutes. Garage door is working like new!
Description of Work: Repaired garage door.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

Nelda R.
09/2017
5.0
garage doors
  + -1 more
Mr. Ortiz showed up on time and completed the job in no time at all!!! He was called to fix a loose cable that was not allowing the garage door to function properly. The price was reasonable and he even gave the door a tune up and checked the garage door opener.
Description of Work: Garage door repair

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

Rick G.
09/2017
5.0
garage doors
  + -1 more
very well - did what we asked them to do
Description of Work: replace springs

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Roger S.
07/2017
5.0
garage doors
  + -1 more
Needed a new company to replace a broken door spring and Ortiz was a great find. They scheduled my job quickly, arrived when stated, were fast, friendly, and professional, and completed the work at a fair price. Would not hesitate to recommend Ortiz to friends and will definitely use them the next time I need service.
Description of Work: Replace Garage Door Springs

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Ed P.
07/2017
5.0
garage doors
  + -1 more
They called at 7am in response to my phone message at 11 pmlast night. He quoted and they were here within the hour and replaced the springs. He showed how the prior installer had installed undersize springs by the bolt marks on the shaft He gave the correct springs at a fair price and made a few adjustments to the track as well Real professionsl and I would hit sgsin
Description of Work: Had broken springs replsced

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

David W.
05/2017
5.0
garage doors
  + -1 more
I called Ortiz Garage Doors and Openers Inc. for a quote and recommendation on replacement options. They were able to quickly provide a quote, described replacement options and answered all my questions. I made an appointment for later in the week. They showed up on time and delivered as promised with a new garage door opener and replacement rollers. I am happy with the opener and their service. I would recommend them to others and would hire them again. Thank you!
Description of Work: I wanted to replace the garage door opener and some rusty rollers

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Marlene N.
12/2016
5.0
garage doors
  + -1 more
Great, called in a panic, he came out the next day.
Description of Work: A bracket broke on the track and caused the wheel to come off the track. He fixed promptly.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$65

Linda K.
12/2016
5.0
garage doors
  + -1 more
Fsst, pleasant, competent, professional and completely oriented to customer service. Will have Ortiz back in spring for the other side.
Description of Work: Garage door opener was 20 years old. Remote went out in prior week and door had to be manually opened on morning if Dec 10. I called Ortiz around 9 am and the Ortiz truck pulled up at 10 am. He tried to sync the opener with the remote on the garage wall. Could not get it working. He installed a Liftmaster that whispers instead of screeching. He was out by 11:30 am.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$440

Ellen F.
08/2016
5.0
garage doors
  + -1 more
Exceptional. Picked the right door for my opening, which was a slightly modified size. This was remarkable because he came expecting a standard door size because that's what I told him. Yet, instead of installing the standard size door that he brought, he left and got a new door and came back two days later to install the optimal sized door. It looks better than most doors because it fits right versus what most installers would have produced using a standard sized door-- I can see my neighbors did not have the same expert service since their doors are not as perfectly sized. Competitive price. Friendly and professional. Meticulous clean up. Highest recommendation for sure. Thanks, Oscar!
Description of Work: Install new garage door and remove old one.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$850

Bruce T.
06/2016
5.0
garage doors
  + -1 more
I contacted Ortiz when my garage door opener broke. He asked me to tell him what was wrong, and asked me to send him a picture of the unit if possible so he would be able to best assess the problem before arriving. We set a time for the morning and he arrived right on time. He looked at the unit, immediately identified the problem and explained to me the cost of repair versus replacement, and told me he could have the repair done immediately and how long it would take. He arrived at 8:30 AM and by 9:15 he was finished. He explained that on older units like mine, which is 15 years old, what problems I need to be watching for in the near future.
Description of Work: Repaired my garage door opener.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$170
    • 1(current)
    • 2

Contact information

PO Box 1486, Elgin, IL 60121

ortizgaragedoors.com

Service hours

Sunday:
12:00 AM - 12:00 AM
Monday:
12:00 AM - 12:00 AM
Tuesday:
12:00 AM - 12:00 AM
Wednesday:
12:00 AM - 12:00 AM
Thursday:
12:00 AM - 12:00 AM
Friday:
12:00 AM - 12:00 AM
Saturday:
12:00 AM - 12:00 AM

Licensing

Bonded

Insured
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Garage Doors

FAQ

Ortiz Garage Doors and Openers Inc. is currently rated 4.9 overall out of 5.

Sunday: 12:00 AM - 12:00 AM

Monday: 12:00 AM - 12:00 AM

Tuesday: 12:00 AM - 12:00 AM

Wednesday: 12:00 AM - 12:00 AM

Thursday: 12:00 AM - 12:00 AM

Friday: 12:00 AM - 12:00 AM

Saturday: 12:00 AM - 12:00 AM

Ortiz Garage Doors and Openers Inc. accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Ortiz Garage Doors and Openers Inc. offers free project estimates.
No, Ortiz Garage Doors and Openers Inc. does not offer eco-friendly accreditations.
No, Ortiz Garage Doors and Openers Inc. does not offer a senior discount.
Yes, Ortiz Garage Doors and Openers Inc. offers emergency services.
Yes, Ortiz Garage Doors and Openers Inc. offers warranties.
Ortiz Garage Doors and Openers Inc. offers the following services: Garage door repair,Garage door Installation and sales,Garage door openers Installation and sales Broken springs,Hinges,Brackets,Springs,Cables,Pulleys,Rollers,Latches,Locks,Remote Transmitters,etc

Contact information

PO Box 1486, Elgin, IL 60121

ortizgaragedoors.com

Service hours

Sunday:
12:00 AM - 12:00 AM
Monday:
12:00 AM - 12:00 AM
Tuesday:
12:00 AM - 12:00 AM
Wednesday:
12:00 AM - 12:00 AM
Thursday:
12:00 AM - 12:00 AM
Friday:
12:00 AM - 12:00 AM
Saturday:
12:00 AM - 12:00 AM