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FLORY'S APPLIANCE

Appliance Repair

Reviews

4.718 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
89%
4
6%
3
0%
2
0%
1
6%


Rating CategoryRating out of 5
quality
4.6
value
4.3
professionalism
4.7
responsiveness
5.0
punctuality
5.0
Showing 1-18 of 18 reviews

Ross S.
09/2017
5.0
appliance repair
  + -1 more
Flory diagnosed the problem. I decided to buy a new machine rather than go with expensive repair. Flory was knowledgeable, helpful and easy to talk to.
Description of Work: Dishwasher didn't work.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

jack W.
06/2017
5.0
appliance repair
  + -1 more
Great. Flory's Appliance is top notch. Mike is very knowledgeable and helpful. He is punctual and educates the consumer as he works. Thank you Mike!
Description of Work: Our Kenmore Elite oven was not lighting properly; it would work correctly for a period of time; then would not....Called Mike once a couple of months before we had him come out and fix.....Hindsight; I should of just had it come out in the first place. We had an igniter element replaced.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$170

Richard K.
06/2017
5.0
appliance repair
  + -1 more
Worked well since repair
Description of Work: Repair of timer switch on Maytag washer

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Steven E.
11/2016
4.0
appliance repair
  + -1 more
Fine - part had failed and had to be ordered. Part arrived and was installed 3 days later.
Description of Work: Replace ice maker in refrigerator

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Richard K.
03/2016
5.0
appliance repair
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Holly P.
03/2016
5.0
appliance repair
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Francis S.
12/2015
5.0
appliance repair
  + -1 more
He was on-time, passed Labrador approval on entering the house, and after repairing my recalcitrant washing machine, let me pick his brains on best detergent to use, what new model washer to get when I can afford to replace my washer-guzzler, etc. Very knowledgeable.
Description of Work: opened washing machine panel, figured out what was wrong (my washer had completely stopped working mid-wash the other day) and replaced a part. Ta-da! Already running a load now.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

Dionnes R.
06/2015
5.0
appliance repair
  + -1 more
unknown
Description of Work: I have used them for many years. Most recently, they repaired my fridge that was only a year old. They are reliable and come out quickly.
Rating CategoryRating out of 5
Yes, I recommend this pro

Holly Y.
03/2015
5.0
appliance repair
  + -1 more
unknown
Description of Work: I called and before they came out for a service call, Floyd gave me suggestions to complete before incurring the expense of a service call. We followed his instructions but they were unsuccessful. I couldn't remember the company name, so I chose another company. I would recommend Floyds.

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0

Yes, I recommend this pro

Melissa J.
12/2014
5.0
appliance repair
  + -1 more
He was responsive and punctual. Repair was completed quickly and we've had no issues since. The cost was less than I might have anticipated. We were very satisfied.
Description of Work: Repaired our dryer.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$135

Jerome F.
01/2014
5.0
appliance repair
  + -1 more
perfect
Description of Work: Fixed Washing machine that was spewing water.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$89

charlene G.
04/2013
5.0
appliance repair
  + -1 more
I could not have imagined this process having gone any better. Mr Flory is polite, professional and very good at repair. This is not the first time we have used his services and we have always been pleased. We highly recommend him and will continue to use his services in the future.
Description of Work: My dishwasher was not working properly. We called Mr. Flory who came out at the time and date we requested. After testing several possibilities he concluded that it was the computer (brain) of the machine. This was a part that he had to order so we arranged again at our convenience a time for him to comeback. Before he left he called in the part so he could give us an accurate estimate that included the part and labor. He came back, installed the part, tested the machine and it has been working perfectly ever since.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Todd S.
09/2010
5.0
appliance repair
  + -1 more
No problems, he fixed the leaky valve on warranty.
Description of Work: Provided warranty work on water spigot on new fridge.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Adam W.
04/2010
5.0
appliance repair
  + -1 more
FANTASTIC - If you ever have the chance to deal with Mike, you will see for yourself how GREAT he is on your own. He has been doing this for 40 years, is professional, honest and I seriously like him. He is welcome at my home anytime, and I would never call anyone else for any of my appliances. There is no doubt - this guy ROCKS!
Description of Work: Mike came by to look at my clothes dryer ..... and he fixed it with no issue at all! It was a small part that he had on his truck and he had it done FAST too - and it was done right the first time.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$130

Jim N.
12/2008
5.0
appliance repair
  + -1 more
I called Flory's on Thursday afternoon and was able to arrange an appointment for the very next afternoon. Mr. Flory arrived right on time and explained that while the "LE" status code indicated a motor failure in the dishwasher, there might not actually be a problem with the motor. He located and repaired some broken wiring in the door near the control panel, and secured the wire harness so it would not be as susceptible to flexing, pinching, and breaking in the future. The job was completed within 1/2 hour of his arrival, and the motor did not need to be replaced (although it would have still been under warranty anyway). I thought the charge of $120 was a bit high for 1/2 hour work, even allowing for a reasonable trip charge, but was otherwise satisfied with the work.
Description of Work: Our LG dishwasher, less than 2 years old, stopped working and displayed a status code "LE". We contacted LG customer service, and they referred us to Flory's and another local firm as their authorized service contractors for our area. I also checked Angie's List before selecting which firm to use; although there were two unfavorable reviews for Flory's (apparently from the same person), there were also some favorable reviews, and the other service company was not listed at all.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

AMY B.
10/2007
5.0
appliance repair
  + -1 more
When I called them, they told me it would not be cost effective to install a new transmission and rather than charge us for a repair that didn't make sense, they recommended we purchase a new washing machine. I then spoke with Maytag and they confirmed his expert opinion. They could have done the work, but they were honest and were looking out for my better interest. They didn't do any work for us, so I can't comment on their price, punctuality, or quality of work, but they are a honest company and I would call them again.
Description of Work: Our 5 year old Maytag washer started to leak transmission fluid, so I called this company.

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0

Yes, I recommend this pro

KAREN M.
09/2007
5.0
appliance repair
  + -1 more
I have used their services before and I have recommended this company to anyone needing an appliance repaired. They are good people and very honest. I will continue to use their services and I believe their prices are good.
Description of Work: They fixed my refrigerator motor that had completely stopped working. They did the job in one day. They went to shop to get parts and installed them. I really don't remember the name of the parts.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

CHARLOTTE W.
08/2007
1.0
appliance repair
  + -1 more
He came out twice and my oven is still not fixed. He ordered the wrong part and installed it so it did not fix the problem. I have spent over $200.00 and now have to get someone else to correct the issue.
Description of Work: I had him out to repair my oven.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
5.0
punctuality
5.0


    Contact information

    39W385 Romeo Cir, Elgin, IL 60124


    Licensing

    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Appliance Repair

    FAQ

    FLORY'S APPLIANCE is currently rated 4.7 overall out of 5.
    No, FLORY'S APPLIANCE does not offer free project estimates.
    No, FLORY'S APPLIANCE does not offer eco-friendly accreditations.
    No, FLORY'S APPLIANCE does not offer a senior discount.
    No, FLORY'S APPLIANCE does not offer emergency services.
    No, FLORY'S APPLIANCE does not offer warranties.

    Contact information

    39W385 Romeo Cir, Elgin, IL 60124