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Carpet Wiser Carpet Cleaning

Carpet Cleaning, Upholstery Cleaning, Floor Cleaning and Waxing,

About us

Carpet Wiser Carpet Cleaning offers Chicagoland’s best carpet and upholstery cleaning. Our superior cleaning services do not compromise quality for cost. It’s our goal to provide quality carpet cleaning where service matters. Whether it’s upholstery cleaning, carpet cleaning, water extraction, water damage repair, flood damage repair and restoration services, or deep soil scrubbing, we take our time to provide you the best clean for your money. With our free-estimates you can be assured that you won’t be overcharged for quality work.

Business highlights

18 years of trusted experience
Se Habla Español
Emergency Services Offered
Eco Friendly

Services we offer

Residential & Commercial Carpet Cleaning. Upholstery Cleaning. Water Extraction. Water Damage Repair, Flood Damage Repair and Restoration Services. Carpet Color Dyeing, Tile and grout cleaning, carpet repair patch and stretching , Rug cleaning, Pet Odor Removal, Green Eco Friendly

Services we don't offer

NA

Amenities

Free Estimates
Yes
Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
PayPal
Visa

Photos of past projects

Reviews

4.9147 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
94%
4
4%
3
1%
2
0%
1
1%


Rating CategoryRating out of 5
quality
4.9
value
4.8
professionalism
4.9
responsiveness
4.9
punctuality
4.9
Showing 1-25 of 147 reviews

Kosta V.
12/2018
5.0
carpet cleaners
  + -1 more
Used them for over 8 years and still the best every
Description of Work: carpet rugs couches and chairs
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Carpet Wiser Carpet Cleaning
Thank you for your business!

Laura B.
12/2018
5.0
carpet cleaners
  + -1 more
Victor was amazing! So happy with the results. Thought he wouldn't be able to get the paint and some of the drink stains my kids did out but he was able to make them almost non existent.
Description of Work: Carpet cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$220

ALICE C.
10/2017
5.0
carpet cleaners
  + -1 more
My family and I have used them for years. They are excellent, caring, respectful and knowledgeable.
Description of Work: Cleaned the carpets.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Kosta V.
09/2017
5.0
carpet cleaners
  + -1 more
as usually the carpet looks great. They do a great job and they continue to save us big money vs installation. Thanks again
Description of Work: needed to clean my parents' duplex lower floor apartment. The carpet is over 16 years old and has had many renters. 2 bed, Living room, dining room, and hall way. It needed the heavy duty steam cleaning and heavy machine scrubbing.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$450

Laura B.
08/2017
5.0
carpet cleaners
  + -1 more
Very well. Carpets were probably never cleaned and they turned out really nice.
Description of Work: Cleaned my entire house prior to moving in

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Margaret O.
06/2017
5.0
carpet cleaners
  + -1 more
Hire this company every year to clean and scrub my white carpets upstairs. Very professional, thorough and careful with wall corners and stairs. HIghly recommend. HIred them to stretch some carpets, too. Worked great!
Description of Work: Annual carpet cleaning and scrubbing

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$450

Randall M.
04/2017
5.0
carpet cleaners
  + -1 more
Excellent work. Victor was the senior person on the work as we was the first time. He was very professional. Took out several significant spots as did on the first visit last year. Based upon the reviews, I was concerned that the original phone estimate might go up, but it did not. Perhaps it varies based upon what the carpet really looks like when they get there. Gave us some shoe guards to use while the carpet was drying. Was told that could not fix the ember damage but said they could make it less noticeable which they did. Victor did the repair work. Estimate was 3-4 hours and took about 3 hours. We cleared out most of the small stuff on the carpet and on tables and such to save them some prep time and put the stuff in bathrooms, kitchen and garage.
Description of Work: Second time have used. Carpet cleaning for all carpeted areas - 5 rooms, hallway and stairs. There was also some minor damage to carpet near the fireplace due to embers. That wasn't part of the work original work, but that was also improved.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Carpet Wiser Carpet Cleaning
Thank you for your business

Scott G.
02/2017
5.0
carpet cleaners
  + -1 more
They tried to charge me more. They basically said if I wanted deep cleaning they were going to charge more than the $149. So I raised cane with them and said if they're going to do that they need to put that one their pricing that there is an additional charge for deep cleaning. They didn't do that. So they called their boss, because I told them to leave and their boss said to go ahead and do the deep cleaning for the $149. In the end they didn't charge me more, but I felt it was a bait and switch. I was paying them to clean the interior.
Description of Work: Carpet Cleaning

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$149

Response from Carpet Wiser Carpet Cleaning
Thank you for your business. I apologize for the confusion. We are an honest company with honest workers. We do offer a deep cleaning option that utilizes our rotary scrubbing machine in addition to the hot water extraction process. Most firms call the hot water extraction process their "deep clean" but we actually call that standard. Most firms are not skilled enough to use the rotary scrubbing method. We appreciated your feedback and again thank you for your business.

Christine S.
12/2016
5.0
carpet cleaners
  + -1 more
They were very very responsive, punctual, clean and professional. Would definitely hire again!
Description of Work: Carpets cleaned.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Julie M.
12/2016
5.0
carpet cleaners
  + -1 more
Amazing.. The gentleman were very respectful, professional and hard working. They arrived right on time, were able to remove all the stains and my carpet looks great, Thanks
Description of Work: Carpet cleaned, with many stains from kids and pets

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

GINGER C.
11/2016
5.0
carpet cleaners
  + -1 more
Really well. Victor and Gus arrived exactly at the appointed time. They were friendly and introduced themselves. They put on booties before coming into the house. I showed them the rooms and hallway to be done. Victor told me of an upgrade in the cleaning for $65 which was deep cleaning and restoration, which I bought. They moved any furniture necessary to clean the area. Then they cleaned my carpets. Wow! What a job. They are beautiful. Victor and Gus even removed two stains that other cleaners could not. One was a black shoe polish applicator that I dropped in my closet. They did beautiful work. The upgrade was totally worth it.
Description of Work: Cleaned the carpet in three rooms and a hallway a big deal for $149

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Mary Ann S.
10/2016
5.0
carpet cleaners
  + -1 more
All went exactly as planned. I could not be more pleased. I will certainly use them again next time and have already recommended them to my neighbors!
Description of Work: I hired Carpet Wiser Cleaning to clean 2 rooms and stairs of wall to wall carpeting. They were OUTSTANDING. They moved all my furniture carefully, really worked diligently to remove a few stains completely, cleaned and raked my carpets. The carpeting looks like new! Not only that, but they were very friendly and accommodating. And they were very reasonable. I will hire them again for sure!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Mary Ann S.
10/2016
5.0
carpet cleaners
  + -1 more
Carpet Wiser was FABULOUS! They did a great job. They moved furniture carefully, got out the few stains I had completely, and worked quickly and efficiently. I will certainly hire them again, and I have already told several friends about them.
Description of Work: I needed carpets cleaned - family room, stairs and one bedroom.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Kosta V.
10/2016
5.0
carpet cleaners
  + -1 more
It was the best carpet cleaning my home ever received. I upgraded to the premium super srub option. They scrubbed the side really well and did an excellent job on the stairs and hall.
Description of Work: Cleaned 3 bedroom hall living room dining room stairs and basement.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Dottie M.
10/2016
5.0
carpet cleaners
  + -1 more
Victor and assistant were punctual and very courteous. They were very thorough and detailed which was very important to us. We were very impressed on how they took their time and did not rush through the cleaning. Victor also took time to explain stain removal and recommendations. Our carpets look AMAZING....couldn't be happier with the service we received and not to mention reasonably priced! We will definitely be calling on them again! Don't hesitate!
Description of Work: Carpets cleaned in Master BR, hallway, stairs and Dining areas.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$190

Richard M.
08/2016
5.0
carpet cleaners
  + -1 more
It went very well. Guys were here on time, very courteous and professional, asked lots of questions about how I wanted things done. Went right to work. Completed the job in a timely manner, and put furniture, etc. back where it was before. I'm very satisfied and will hire them again when necessary. recommend the company highly. Cost same as estimated. My space is 1500 sq. ft.
Description of Work: Deep carpet cleaning in high traffic areas.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Ruth K.
08/2016
5.0
carpet cleaners
  + -1 more
Victor did an amazing job. He treated the pet stains and got them up. He used some type of "deep cleaning" tool on the stairs that was highly effective. The carpets look great. I have used a different provider in the past, and I would put Carpet Wiser way ahead!
Description of Work: Cleaned carpets & stairs. There were 2 pet stains that needed to be treated too.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Judith T.
03/2016
5.0
carpet cleaners
  + -1 more
From the very beginning it was a great experience. Very easy to contact and schedule the appointment. They arrived on time, gave an exact estimate prior to beginning any work and work very hard for the next 2.5 hours. They were very hard working and attentive to the high traffic areas of the carpet. Before leaving they made sure we checked the carpet and approved of the work. The scent left behind is very pleasant and most importantly, the carpet is very clean. Looks great!
Description of Work: They cleaned the carpet in our family/living room, stairs and upstairs hallway. Also cleaned the carpet in the basement stairs and finished basement.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Ronile R.
03/2016
4.0
carpet cleaners
  + -1 more
It turned out well. They came and they did a very good job. There were no additional charges. They did a very nice job. Everything looked very good. Two workers came.
Description of Work: I purchased a big deal for Carpet Wiser Carpet Cleaning. They walked through the rooms and cleaned them.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$249

Matthew R.
02/2016
5.0
carpet cleaners
  + -1 more
Very thorough, very professional.
Description of Work: Expert carpet cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

David K.
02/2016
5.0
carpet cleaners
  + -1 more
Raul did a great job on short minute notice to clean some rooms in the house. Very detailed professional and the carpets looked great. Will def have him out again this summer.
Description of Work: Clean family room, stairs and hallway

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$275

Teresa G.
01/2016
5.0
carpet cleaners, upholstery cleaning
  + 0 more
Fast, curious service- takes great care with home while cleaning carpets- protects furniture and walls.
Description of Work: Carpet cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$149

Kosta V.
01/2016
5.0
carpet cleaners
  + -1 more
lyI have two tenants each have been there for over five years so it was time for a carpet clean. These carpets were five years untouched and abused. It was a difficult job and they were there half the day. They have to uses heavy duty carpet buffer machines and hand held scrubber machines to get the stains out. What a difference it made. Thanks again for your hard work.
Description of Work: Clean carpets for 2 apartments in my four flat. I have two tenants each have been there for over five years so it was time for a carpet clean.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$550

Frank B.
11/2015
5.0
carpet cleaners
  + -1 more
The service went great, the stains came out, and the carpet is looking good again. Raul did a great job and I would definately recommend him and use him again.
Description of Work: Raul and his employee came in and cleaned 1 room of carpeting approx 600 sq ft. They also removed stains that were in it.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$190

Scott G.
11/2015
5.0
carpet cleaners
  + -1 more
In the past we used Stanley Steemer and were usually satisfied with their work. This time I decided to try Carpet Wiser due to all the positive reviews. I wish that I would have found him years ago. They used protectors for all the corners in the house so the electrical cords would not pull away the paint from the walls. They charged an extra $65 for a deep cleaning where they actually buffed the carpet. They also moved the furniture which Stanley Steemer has not in the past. They got out stains that had been in the carpet for years and Stanley Steemer was not able to get out. The carpet looks awesome. Sorry Stanley Steemer, you're out and they are in for all future carpet cleanings. On a side note, they were a little expensive when I wanted to add on the upstairs stairs. So I told them to wait till I do the upstairs in the future with a package deal.
Description of Work: He cleaned the basement carport and stairs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Contact information

1115 Iroquois Dr, Elgin, IL 60120

www.carpetwiser.com

Service hours

Sunday:
Closed
Monday:
9:00 AM - 6:00 PM
Tuesday:
9:00 AM - 6:00 PM
Wednesday:
9:00 AM - 6:00 PM
Thursday:
9:00 AM - 6:00 PM
Friday:
9:00 AM - 6:00 PM
Saturday:
9:00 AM - 6:00 PM

Licensing

Bonded

Insured

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Carpet Cleaning,
Upholstery Cleaning,
Floor Cleaning and Waxing,
Water & Smoke Damage

FAQ

Carpet Wiser Carpet Cleaning is currently rated 4.9 overall out of 5.

Sunday: Closed

Monday: 9:00 AM - 6:00 PM

Tuesday: 9:00 AM - 6:00 PM

Wednesday: 9:00 AM - 6:00 PM

Thursday: 9:00 AM - 6:00 PM

Friday: 9:00 AM - 6:00 PM

Saturday: 9:00 AM - 6:00 PM

Carpet Wiser Carpet Cleaning accepts the following forms of payment: American Express,Check,Discover,MasterCard,PayPal,Visa
Yes, Carpet Wiser Carpet Cleaning offers free project estimates.
Yes, Carpet Wiser Carpet Cleaning offers eco-friendly accreditations.
No, Carpet Wiser Carpet Cleaning does not offer a senior discount.
Yes, Carpet Wiser Carpet Cleaning offers emergency services.
No, Carpet Wiser Carpet Cleaning does not offer warranties.
Carpet Wiser Carpet Cleaning offers the following services: Residential & Commercial Carpet Cleaning. Upholstery Cleaning. Water Extraction. Water Damage Repair, Flood Damage Repair and Restoration Services. Carpet Color Dyeing, Tile and grout cleaning, carpet repair patch and stretching , Rug cleaning, Pet Odor Removal, Green Eco Friendly
NA

Contact information

1115 Iroquois Dr, Elgin, IL 60120

www.carpetwiser.com

Service hours

Sunday:
Closed
Monday:
9:00 AM - 6:00 PM
Tuesday:
9:00 AM - 6:00 PM
Wednesday:
9:00 AM - 6:00 PM
Thursday:
9:00 AM - 6:00 PM
Friday:
9:00 AM - 6:00 PM
Saturday:
9:00 AM - 6:00 PM