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Bugs Anonymous

Pest Control, Pet Insurance, Lawn Fertilization & Treatment

About us

5 employees. No subs. Cost is determined by the job. No travel charges. No service charge. May contact through email.

Business highlights

55 years of trusted experience

Services we offer

Bee, rodent & termite inspections, & pest, ants & roach control

Services we don't offer

Birds & animals

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

$5



Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

4.9148 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
91%
4
4%
3
1%
2
3%
1
1%


Rating CategoryRating out of 5
quality
4.9
value
4.7
professionalism
4.9
responsiveness
4.9
punctuality
4.9
Showing 76-100 of 148 reviews

Charles W.
07/2008
5.0
pest control
  + -1 more
We had a minor ant problem that we had tried to treat ourselves but we kept on finding more ants. We called BA, they were very responsive and came out within a couple of days of the call. We weren't quoted anything on the phone as far as price but I had an idea of what they might charge from other Angie's List posts. We never had used a pest control company before so I assumed that they'd do an inspection to identify any potential problem areas but they did not...probably a good thing to ask prior to their coming out. The guy showed up on time and finished spraying inside and out within about 15 or 20 minutes. Overall a good experience.
Description of Work: Sprayed for ants.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$175

Ahmed A.
06/2008
5.0
pest control
  + -1 more
They come in an unmarked car, which is really nice. She was discreet, friendly, and easy to work with. They got the job done, and the experience was very pleasant.
Description of Work: We are moving, and I noticed mice in the basement.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

MARYLEE S.
06/2008
5.0
pest control
  + -1 more
They did a very good investigation but confirmed that I did not have a termite problem. They came and did what they were supposed to do and were very thorough. I would call on them again.
Description of Work: They came out to inspect my house for insects and termites.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$145

hongmei C.
03/2008
5.0
pest control
  + -1 more
Overall, I was very satisfied with the work. Doug came in on time Monday morning and did a through inspection on the problem. He is very professional. He explained in detail about the possible causes, proper treatments, and the future outcomes. He charged me $165 on the job, which I think is reasonable. After that, he found out I have a mice problem down in the basement, too. He then spent an hour to inspect, put baits around, and explain to me how to eliminate such problem forever. The tips he gave me worth more than $20 he charged me on the baits at the end.
Description of Work: Hired to take care of carpenter ants problem.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$185

Susan B.
10/2007
5.0
pest control
  + -1 more
They very efficient, on time. I like that the truck is unmarked. Very fast and thorough.
Description of Work: Mice and ants control.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$130

MARY S.
09/2007
5.0
pest control
  + -1 more
They did a thorough job and gave detailed explanation of the method. They explained the prep work I needed to do ahead of time to remove certain items from my home so no damage would be done. Their pricing is middle of the road but I don t remember the total.
Description of Work: They tented my entire 2200 square foot home for termites. There was evidence of termites and following the treatment, I have not seen anymore tracings.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

James K.
09/2007
5.0
pest control
  + -1 more
Good job. Appointment was set. Doug from Bugs Anonymous called as requested to say he was on the way...was on time and did his job very professionally. Doug answered questions, made suggestions and, best of all, we haven't seen an ant since he was here.
Description of Work: Tiny ants would periodically gather in and around the kitchen sink -- never a big infestation (three to a dozen was typical) but after two months of trying household sprays, etc. that didn't work, a professional pest control company seemed to be a better solution.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$185

JoAnn H.
07/2007
5.0
pest control
  + -1 more
Very well, the contractor arrived within the time frame promised, was pleasant and available to questions I had about the process and what I had been finding in my home as well as reassuring that the work he was doing would take care of the problems.
Description of Work: Had my home sprayed inside and out and had the contractor do a termite inspection on a home that I had listed (I am a Realtor). The charge for the termite inspection was $100.00, slightly less than I was quoted which made my clients happy!

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$160

LOUISE S.
06/2007
5.0
pest control
  + -1 more
My dogs and I both have bites and we don't know what is causing them. They came over and sprayed the whole house. They couldn't help me, the bugs are still there and they wouldn't accept any money because they couldn't eliminate the problem.
Description of Work: They sprayed for bugs at my house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

KATHIE G.
06/2007
5.0
pest control
  + -1 more
Wonderful response and services were just as described by users on Angie's List! Called the company and they got back to me the next day and were out the following day. Betty arrived at exactly the time I was given, was very professional, answered my questions and completed the service very promptly. She told me if I continued to see the ants after 7-10 days to call and they would come back out and repeat the treatment. I did continue to see ants, called and Betty was sent out again the following day. She did repeat the application and I have had no problems since. I am extremely pleased with the service and the professional and prompt manner in which they responded and will definitely use them again (if needed) and have already recommended them to others. I have had a couple of bad experiences with pest control companies in the past which is why I joined Angie's List; it was well worth it if I never use it again. Bugs Anonymous is a terrific resource!!
Description of Work: I began seeing ants on the first level on my home in February and was a little freaked out over it. I though it was just a fluke, but after returning from a business trip a week later, my daughter told me she had been seeing them also. The situation continued to escalate from there; we began seeing dozens of them every day and the area we saw them in was expanding. That is when I decided it could not be normal. I had just read about Angie's List and decided to try it after having had a bad pest control experience the prior year. I experienced a similar problem the year before, called a pest control company and was told they were carpenter within seconds of walking in the front door. They proceeded to tell me it would cost $1500-2000 to take care of by drilling holes in all my walls; all of this with no guarantee. Neighbors assured me they were no carpenter ants and to try spraying myself which I did with moderate success. This year came and it started again so I called BUGS.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$190

ANN M.
05/2007
5.0
pest control
  + -1 more
As always, Bugs Anonymous is great to work with. Debbie is very capable and answers all questions. We thought we had termites in the shutters in the shed out in back, Debbie said that termites are rather rare out here and it was probably ants pushing away soft, rotted wood. She offered to spray back there also. She said that if in 10 days we saw any more spiders, etc, to call and they would come back out for free. The cost of $165 covers for 6 months and they will come out as often as needed during that time at no charge.
Description of Work: Sprayed house for spiders, bugs, etc. Basement, main floor, upstairs, outside porch around the shed in back.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$165

Cynthia H.
03/2007
5.0
pest control
  + -1 more
He was very professional and quick. He has a 6 month guarantee, and his service worked well. We have not had a problem during the past 6 months.
Description of Work: Sprayed for crawling bugs inside and outside the house: ants, spiders & earwigs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$165

DEANNE S.
12/2006
5.0
pest control
  + -1 more
I called about an ant problem, and they scheduled someone to come the next day. The gentleman arrived on time, assessed the situation and sprayed all around the interior and exterior of the house & garage. He then gave me some helpful hints, things to watch out for, and their guarantee. It took care of the problem. I've used them before & will use them again.
Description of Work: Sprayed for ants and other household pests.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$160

Cynthia H.
09/2006
5.0
pest control
  + -1 more
Prompt to answer the phone. I scheduled an appointment the next day and quoted final price over the phone. They arrived on time and were very knowledgeable.
Description of Work: I had them to sprayed to control crawling bugs - spiders, ants and earwigs. Guaranteed for 6 months.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$165

RONALD B.
08/2006
5.0
pest control
  + -1 more
Wasps had found openings in my exterior woodwork and had built nests inside. BA was able to send a technician out the following day. I was pleased when she called prior to her arrival window that day and offered to come by early because the prior job was done earlier than planned. I appreciated the courtesy of the call instead of her simply showing up unexpectedly. When she arrived, she listened patiently as I pointed out the trouble spots. She had all the necessary equipment and chemicals ready, and treated the nests to my satisfaction. She didn t try to sell me a whole house treatment or anything else I didn t need. She also asked me to monitor the treated areas and call her if any further spraying was needed, it would be done at no extra charge. The treated areas were guaranteed for the remainder of the insect season. She did a professional job at a fair price.
Description of Work: Spray for wasps and bees nesting in exterior woodwork.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

KRISTEN G.
08/2006
5.0
pest control
  + -1 more
Good experience. Exterminator arrived on time. Asked me to describe the problems I was having, where I was seeing ants and mice, etc. He did his work and said to call if things didn't clear up in about two weeks. So far, so good.
Description of Work: Treated the house for problems with ants and mice. Sprayed the baseboards throughout the house as well as the outside foundation. Bated the house in various places to address the mice issue.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$196

MICHAEL K.
08/2006
5.0
pest control
  + -1 more
Arrived well within scheduled time frame. Finished work quickly and neatly. Technician was pleasant and friendly.
Description of Work: Whole house treatment inside, barrier treatment outside.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

SHARON K.
06/2006
5.0
pest control
  + -1 more
John always does a great job. He is always prompt and takes care of any issues. We have been repeat customers over the years to prevent bee problems.
Description of Work: Sprayed outside for bees.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$130

PATRICIA G.
06/2006
5.0
pest control
  + -1 more
When I placed the called, I told the receptionist I needed someone to come out within the next day or so because I was having a wedding on Saturday. John came out the very next day. The next day I still saw ants, and while the receptionist told me it might take a week or so for the product to be entirely effective, because of the wedding, I really wanted a return visit. John came that very afternoon pleasant as could be. I really appreciated how punctual and responsive he and his office were.
Description of Work: I called Bugs because I was having an ant problem. They sprayed the area where I'd seen the ants and also looked around the house for any other problems - bees, wasps, etc.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$135

Katalin R.
11/2005
5.0
pest control
  + -1 more
TOLD ME OVER PHONE HOW TO GET RID OF PROBLEM. VERY KIND.
Description of Work: CALLED TO ASK HOW TO GET RID OF FRUIT FLIES.

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

SARAH A.
10/2005
5.0
pest control
  + -1 more
WE HAD A POSITIVE EXPERIENCE WITH BUGS ANONYMOUS. THE MAN FROM BUGS ANONYMOUS WAS ON TIME, LISTENED TO THE PROBLEM WE WERE HAVING AND THEN THOROUGHLY EXPLAINED WHAT HE DID TO ADDRESS THE PROBLEM. WOULD USE THEM AGAIN IF NEEDED.
Description of Work: BEES HAD MADE A HOLE IN OUR SIDING AND HAD MADE A HIVE INSIDE. BUGS ANONYMOUS SPRAYED INSIDE THE HOLE AND SEALED IT.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

LYNDA A.
10/2005
5.0
pest control
  + -1 more
THE GUY CAME OUT AND WENT THROUGH MY ENTIRE HOUSE AND TOLD ME THAT I DID NOT HAVE A MOUSE. I STILL HAD HIM LAY TRAPS AND HE WAS OUT FOR 2 HOURS AND HE REFUSED TO CHARGE ME. I CALLED HIM OUT A COUPLE MONTHS LATER AGAIN AND THAT TIME HE ONLY CHARGED ME $50. I APPRECIATE HIS HONESTY.
Description of Work: I THOUGHT THAT I HAD A MOUSE IN THE HOUSE AND I CALLED THEM TO REMOVE IT.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$50

SUSAN J.
10/2005
2.0
pest control
  + -1 more
SEEMED UNINTERESTED BUT GAVE QUOTE OF $130. I GOT THE IDEA THE JOB WAS TOO SMALL AND FAR AWAY. I ENDED UP USING ABC HUMANE WILDLIFE IN AH AND IT COST $85.00. USED THEM MANY TIMES BEFORE AND I SHOULD HAVE KNOWN THEY WOULD DO A GREAT JOB.
Description of Work: I ASKED THEM TO REMOVE WASP NESTS FROM EAVES AND ATTIC VENT.

Rating CategoryRating out of 5
value
2.0
professionalism
2.0

$130

MAEVE L.
10/2005
5.0
pest control
  + -1 more
EXCELLENT. THE WOMAN WHO CAME OUT WAS DISCREET (NO NAME ON HER TRUCK) AND SHE WAS VERY INFORMED ABOUT WHAT SHE WAS DOING. SHE DID THE JOB ON TIME AND IT WORKED. ANTS NEVER RETURNED. THEY PROVIDE A SIX MONTH FREE FOLLOW UP IF YOU NEED IT.
Description of Work: I HAD TINY ANTS IN MY KITCHEN. THE TECH SPRAYED THE ENTIRE HOUSE (WHERE FLOOR AND CEILING MEET) AND THE EXTERIOR FOUNDATION AND BASEMENT.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

JAMES A.
10/2005
5.0
pest control
  + -1 more
IF I GET THESE BUGS AGAIN NEXT YEAR I WILL CALL THEM.
Description of Work: CALLED TO TELL THEM I THOUGHT I HAD TERMITES.

Rating CategoryRating out of 5
professionalism
5.0

Yes, I recommend this pro

Contact information

1279 Concord Dr, Elgin, IL 60120

www.bugsanonymousil.com

Service hours

Sunday:
8:00 AM - 5:00 PM
Monday:
8:00 AM - 8:00 PM
Tuesday:
8:00 AM - 8:00 PM
Wednesday:
8:00 AM - 8:00 PM
Thursday:
8:00 AM - 8:00 PM
Friday:
8:00 AM - 8:00 PM
Saturday:
8:00 AM - 5:00 PM

Licensing

Insured
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Pest Control,
Pet Insurance,
Lawn Fertilization & Treatment

FAQ

Bugs Anonymous is currently rated 4.9 overall out of 5.

Sunday: 8:00 AM - 5:00 PM

Monday: 8:00 AM - 8:00 PM

Tuesday: 8:00 AM - 8:00 PM

Wednesday: 8:00 AM - 8:00 PM

Thursday: 8:00 AM - 8:00 PM

Friday: 8:00 AM - 8:00 PM

Saturday: 8:00 AM - 5:00 PM

Bugs Anonymous accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Bugs Anonymous offers free project estimates.
No, Bugs Anonymous does not offer eco-friendly accreditations.
No, Bugs Anonymous does not offer a senior discount.
No, Bugs Anonymous does not offer emergency services.
Yes, Bugs Anonymous offers warranties.
Bugs Anonymous offers the following services: Bee, rodent & termite inspections, & pest, ants & roach control
Birds & animals

Contact information

1279 Concord Dr, Elgin, IL 60120

www.bugsanonymousil.com

Service hours

Sunday:
8:00 AM - 5:00 PM
Monday:
8:00 AM - 8:00 PM
Tuesday:
8:00 AM - 8:00 PM
Wednesday:
8:00 AM - 8:00 PM
Thursday:
8:00 AM - 8:00 PM
Friday:
8:00 AM - 8:00 PM
Saturday:
8:00 AM - 5:00 PM