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Bugs Anonymous

Pest Control, Pet Insurance, Lawn Fertilization & Treatment

About us

5 employees. No subs. Cost is determined by the job. No travel charges. No service charge. May contact through email.

Business highlights

55 years of trusted experience

Services we offer

Bee, rodent & termite inspections, & pest, ants & roach control

Services we don't offer

Birds & animals

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

$5



Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

4.9148 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
91%
4
4%
3
1%
2
3%
1
1%


Rating CategoryRating out of 5
quality
4.9
value
4.7
professionalism
4.9
responsiveness
4.9
punctuality
4.9
Showing 51-75 of 148 reviews

Laura C.
10/2010
5.0
pest control
  + -1 more
It went very well. They gave me an estimate on the phone and were punctual for the service call for the agreed on date and time. They made sure I was satisfied with the work performed and I was charged exactly what was quoted as the estimate.
Description of Work: Had a problem with yellow jackets on the second story that seemed to be between our home and the neighbors town home. They came looked at the issue and sprayed them and checked that there was no nest or other areas in need of treatment.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$135

Bruce K.
09/2010
4.0
pest control
  + -1 more
I wasn?t here when they came so they did it on their own. They got rid of the nests but they didn?t discard them so they were laying in my driveway and yard when I got home. I think they power washed and they just left them where they dropped. I wasn?t here to see exactly what they did, but I think they are supposed to take away the nests. I think the price was fair and they came out when they were supposed to.
Description of Work: Bugs Anonymous came out and got rid of four or five bees or hornets nests.

Rating CategoryRating out of 5
quality
3.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$145

Judy S.
08/2010
5.0
pest control
  + -1 more
Excellent service. Mr. Slavin was very professional and prompt. I would highly recommend him to others.
Description of Work: Extermination service provided to interior and exterior of home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

ELAINE M.
07/2010
5.0
pest control
  + -1 more
I called over the holiday weekend (4th of July) and was advised that John would be out to take care of the problem about 8:00 a.m. Tuesday a.m. He arrived in an unmarked (let's not scare the neighbors) vehicle, asked me for additional details about the problem, and proceeded to spray the lower level of my house and then the main floor with a pet-safe, child-safe spray. He indicated that within a week there should be no recurrence of the spiders or earwigs and it is now about 2 weeks later and we are completely pest free. He (bravely) went outside to investigate what I thought were wasps coming from the outside hose-reel alongside my house, and informed me that they were actually yellow jackets. He used some chemical alongside the exterior of the house (I stayed inside so didn't exactly view the method). It appears that the yellow jackets are now gone. He gave me the "Angie's list" discount and indicated that the company guarantees the workmanship for 6 months...encouraged me to call if there's any sign of a recurrance and they would come back and treat again at no additional cost. John was very professional and very knowledgable.
Description of Work: Outdoor exterminating to get rid of yellow jacket nest (who knew they nest in the ground?) and interior exterminating to eliminate spiders and earwigs which were getting into the house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$150

MARY F.
06/2010
5.0
pest control
  + -1 more
Fantastic company to work with. I had never used Bugs Anonymous before and called with a problem that needed to be addessed immediately. Bugs Anonymous answered the call on my first try. I explained that the guys washing my windows were getting attacked by wasps and I needed help right away. Debbie arrived in under 2 hours and was very thorough in treating the house and in spotting all of the wasp nests. My window washers were able to get back outside and finish the job. A huge thank you to Bugs Anonymous for being so responsive. Debbie was a pleasure to work with. She knows her job and is very thorough and professional.
Description of Work: Entire outside of 2 story house was sprayed for wasps - eves, shutters, windows , etc. Also sprayed the entire foundation for ants.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$135

QUINN Y.
04/2010
5.0
pest control, pet insurance
  + 0 more
Arrived an hour ahead of schedule. Preventative treatment for insects and bees. Was given the early season discount despite not having received their advance mailing this year. Work is guaranteed effective for the entire summer.
Description of Work: Preventative treatment for bugs, bees, and insects.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$115

BRUCE F.
02/2010
5.0
pest control
  + -1 more
Their treatment is guaranteed for 90 days. If towards the end of the summer I need a reapplication, it?s free. I?ve done this for several years now. They are very reasonably priced. I have used a number of insect control companies and in comparison am very happy with Bugs Anonymous.
Description of Work: They do a yearly insect control treatment in the spring.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

ROGER K.
02/2010
5.0
pest control
  + -1 more
I have used them several times over the last 2.5 years. They have excellent quality and an excellent price.
Description of Work: They have sprayed for bugs annually for me. Most recently, I had them come because I had found a dead mouse and they took care of that problem.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Michelle L.
01/2010
5.0
pest control
  + -1 more
My experience turned out very well, no complaints. I would hire them again.
Description of Work: They sprayed for bees and came back for ladybugs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$115

DONNA H.
11/2009
5.0
pest control
  + -1 more
They charge you 125 dollars for one visit and that protects you for that season from bugs. Their pricing is very good comparing to other companies. They are always very prompt in coming out, if you ever have a need for them to come back they reply promptly. You don't have to call them multiple times, they come right back out when you call them. They are just very courteous and very good at getting rid of the bugs. Once they have been out you don't usually have a problem, but, if you do they will come right back. I have been using them for years.
Description of Work: They usually come every spring to spray the outside for bugs and this year they sprayed inside the house as well for ants and spiders.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Clayton L.
09/2009
5.0
pest control
  + -1 more
It went very well. I called Bugs Anonymous and left a message. They called back within 10 minutes and we discussed the problem. Their agent also seemed quite knowledgeable with respect to the habits of yellow jackets and how to rid us of them. We agreed upon a price and after describing the location of the yellow jackets their agent agreed that I not need be at home for them to take care of the situation. They came and performed their work. Afterwords, they left a bill inside our screen door. We paid via check and since their visit have had no problems with the yellow jackets.
Description of Work: Bugs Anonymous came to our house and exterminated a nest of yellow jackets who had decided it would be a good idea to take up residence inside the wall of our house.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$140

Vicky S.
08/2009
5.0
pest control
  + -1 more
Our experience was great! I really appreciated the time that I was given on the phone to discuss the situation and solution before hand. I also like the trust that was shown for customers by just leaving an invoice, and not expecting pre-payment with a credit card before the work was done. This was a great company to work with, and I will be recommending them to friends and family who are in need of these kinds of services!
Description of Work: We had a nest of bees underneath our front porch that was getting out of control. I called and spoke with someone at the office who helped me narrow down the type of bee we were dealing with, and what they would do to take care of it. I did not need to be home when the treatment took place, which I appreciated a great deal. When I did return home later that day, there was an invoice for payment -- included in the fee was a guarantee for the work done for the rest of the year. I like know that, if I see bees again, they will be taken care of right away.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$130

Barry M.
07/2009
5.0
pest control
  + -1 more
The daughter has taken over her dad?s business. She is very professional, she will give solutions on the phone and does a very good job. If she comes and does some job, you?re then covered for the next 6 months. Meanwhile if there is a problem they come again.
Description of Work: I got to know about them through Angie’s list.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

Roger F.
07/2009
5.0
pest control
  + -1 more
She did an extremely effective job because we have seen a single infestation since. She was knowledgeable about the insects that invaded our home and the chemicals used by her were effective. She was on time and explained everything to us, so that there was no danger to our grand children. She told me what the price was and said that she will come back every 6 months also eliminate any bugs that decided to reappear.
Description of Work: We used Bugs Anonymous in the middle of May this year.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$165

James S.
07/2009
5.0
pest control
  + -1 more
It went great. She was very considerate and through. We have a fish pond and she understood where exactly to spray and not to; to keep any run off away from the pond.
Description of Work: Debbie sprayed our entire house including the attic, outside, and basement.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$185

PENNY T.
06/2009
5.0
pest control
  + -1 more
They are nice people to deal with and are considerate of my plants and pets. It has worked well, they got rid of our box-elder bugs as well as our Asain beetles and er now continue to use them.
Description of Work: We have used Bugs Anonymous for the last year for pest contorl.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Debra C.
04/2009
5.0
pest control
  + -1 more
He inspected my entire house starting with the area in which I had seen the ants appear as well as the outside. He explained how the ants come in and the time of year when you will see them in grooves. Inspected every crack (this was very important because I have alot of wood in my home) and exterminated throughout. I would without hesitation, recommend this company.
Description of Work: I believe the service guy name was Doug: Very curtious and lots of knowledge.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$165

SARAH A.
04/2009
5.0
pest control
  + -1 more
Bugs Anonymous is very responsive to calls. John came out within a day or two to spray for the ants that were starting to invade my kitchen and bathrooms. He was on time, efficient, and professional. We bought the $160 service which is good for 6 months. When the ants didn't immediately go away, John returned to spray and set bait to get rid of them all for good. I will use Bugs Anonymous again, and I will refer them to friends. John was great!
Description of Work: John sprayed for a serious ant problem in our home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$160

HARRY & DEBBIE A.
02/2009
4.0
pest control
  + -1 more
They are very reasonable; they did the basement, upstairs, the whole house. They do their follow-up well. I looked through many of the other company s listed but I decided to go with them because of the good reviews they had on Angie s list and also because they were economical. They were very good.
Description of Work: We hired them just to spray the area around the house; we also do a half annual maintenance with them.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$35

Melody C.
10/2008
5.0
pest control
  + -1 more
They were on time, reasonable, and provided a guarantee for either 6 mo or 1yr...my memory is failing me on which but I still have my paperwork and they will respray if we have any more issues. We have seen more silverfish and spiders. They advised us before they treated that some of our pests might require more than one treatment. We plan to call again soon to re-treat those problem areas. We think they offer a wonderful guarantee at a great price. They were prompt, courteous and professional. We are very pleased.
Description of Work: My husband found a couple of tiny little mice when our basement flooded...no signs of them before. This was the final straw for knowing we NEEDED an exterminator. We carefully looked through Angie's List for the best company for our job. We had Bugs Anonymous spray throughout our home and leave bait for mice in the crawl space and garage. The spray was to eliminate silverfish, ants and spiders which we had also been seeing.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$180

mary J.
10/2008
5.0
pest control
  + -1 more
I had debris by my fireplace, so I called Bugs Anonymous to come inspect for carpenter ants. The fellow was prompt, professional, and told me it was not carpenter ants, but rather ordinary ants. He treated the area for same, and told me to call back if the problem persisted. It did not. Took care of my problem and my concern.
Description of Work: Inspected for suspected carpenter ants. Treated for plain old ordinary ants.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$140

Janet L.
09/2008
5.0
pest control
  + -1 more
I called on a Thursday. They called me right back and came the next day. They came on time and sprayed the bees and wasps. The exterminator was great and told me to call back on Monday if I still have a problem. They guarantee their work and will come back if I have any more problems. After they sprayed I could see that the bees were dying right away. The wasps didn't look too happy. I also got $10.00 off for finding them on Angie's list.
Description of Work: I had thousands of bees on the second story of my house in the cedar shakes. I also had wasps between the bricks and wood of my deck. They came to kill the bees and wasps.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$130

Margaret J.
09/2008
5.0
pest control
  + -1 more
When he came out, explained where the problem was & gave a description of what the ants looked liked. Knew exactly what type of ant they were and also knew where they were coming from. We had a leak by the kitchen window and stated that these type of ants like moisture. We knew we needed to replace the window, but after explaining why we had the ant problem, we are planning to do this soon. Also stated that if we replace this window within the 6 month time period, will come out and re-spray in the open area after the window taken out. Also strongly suggested that we call when we know when the window will be pulled out & they will make sure somebody is out here that exact time.
Description of Work: Had ants in my kitchen. Sprayed with liquid and pumped powder insecticide.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Christine B.
08/2008
5.0
pest control
  + -1 more
It went very well. They came the next day after we called. They came between the hours they told us and they were very professional. They located not only the two hives we knew about but located a third one. The whole job took maybe 45 minutes.
Description of Work: We had several bee hives on our property. They came and sprayed the entire foundation. We have not seen any bees since.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$140

Larry E.
08/2008
5.0
pest control
  + -1 more
We had an on-again and off-again problem w/ field mice in the basement and kitchen that we had treated before w/ humane catch-and-release traps. Unfortunately, our latest phase had become unmanageable. We had recently just had our house re-sided so we felt it was a good time to make a move as we had hopefully covered up some of the possible points of entry that may have existed. At any rate, we called Bugs Anonymous. They came out promptly the next day in an un-marked truck, planted baited poison traps in various out-of-sight regions where our dog wouldn't get into any trouble. They advised us to wait two weeks to see how things went and at that time offered to come out to do an immediate follow-up if we were still having a problem and gave us a general 6-month guarantee. It's been a month now and aside from a small carcass or two, we haven't seen hide nor hair of a mouse.
Description of Work: Examination of problem areas in house for mice; inspection of exterior of house, garage, and doors for possible mice entry sites; placement of poison to kill mice.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Contact information

1279 Concord Dr, Elgin, IL 60120

www.bugsanonymousil.com

Service hours

Sunday:
8:00 AM - 5:00 PM
Monday:
8:00 AM - 8:00 PM
Tuesday:
8:00 AM - 8:00 PM
Wednesday:
8:00 AM - 8:00 PM
Thursday:
8:00 AM - 8:00 PM
Friday:
8:00 AM - 8:00 PM
Saturday:
8:00 AM - 5:00 PM

Licensing

Insured
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Pest Control,
Pet Insurance,
Lawn Fertilization & Treatment

FAQ

Bugs Anonymous is currently rated 4.9 overall out of 5.

Sunday: 8:00 AM - 5:00 PM

Monday: 8:00 AM - 8:00 PM

Tuesday: 8:00 AM - 8:00 PM

Wednesday: 8:00 AM - 8:00 PM

Thursday: 8:00 AM - 8:00 PM

Friday: 8:00 AM - 8:00 PM

Saturday: 8:00 AM - 5:00 PM

Bugs Anonymous accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Bugs Anonymous offers free project estimates.
No, Bugs Anonymous does not offer eco-friendly accreditations.
No, Bugs Anonymous does not offer a senior discount.
No, Bugs Anonymous does not offer emergency services.
Yes, Bugs Anonymous offers warranties.
Bugs Anonymous offers the following services: Bee, rodent & termite inspections, & pest, ants & roach control
Birds & animals

Contact information

1279 Concord Dr, Elgin, IL 60120

www.bugsanonymousil.com

Service hours

Sunday:
8:00 AM - 5:00 PM
Monday:
8:00 AM - 8:00 PM
Tuesday:
8:00 AM - 8:00 PM
Wednesday:
8:00 AM - 8:00 PM
Thursday:
8:00 AM - 8:00 PM
Friday:
8:00 AM - 8:00 PM
Saturday:
8:00 AM - 5:00 PM