Advantage Plumbing & Sewer Co.

Replaced the main gas line. Was done quickly, cleanly and the tech was really nice.

The project was executed so badly. This was reported to the Manager who sent someone to review the complaint. After that, nobody responded to my calls again and the manager never returned my calls or texts. I will not do business with them again. ANGI should consider dropping them as a certified contractor. BAD JOB AND BAD CUSTOMER SERVICE

The two guys they sent were here in 20 minutes, not 2 hours. They were polite, courteous and respectful. Wore blue boot covers, while inside. Very professional and thorough. Identified the pipe, made the change, tested everything before departing. Great teamwork. Charged us their minimum fee. Will call again!

Excellent. I called for an appointment around 10:30 a.m. Appointment confirmed for same day. Technician arrived within timeframe promised. Greg was very professional, courteous, and had a good sense of humor. Advantage Plumbing will get our business going forward. We recommend them to all.

I found the service to be prompt, professional, if a little expensive. Not *too* expensive, but on the high side I'd say. That being said he worked quickly, competently, and had everything he needed on hand, so you're paying a premium for quality work.

Advantage Plumbing was amazing. Both our water heaters broke down this past Sunday. We called several places & they either didn't have the equipment until Monday or price price gouged because it was a Sunday & an emergency. I got a call back from Advantage Plumbing in Elgin and they charged a very fair price for 2 water heaters plus they only charged a small fee for a Sunday. Now this was not only a Sunday, the plumber (DILLION - after working all day) arrived at our home at 7:00 p.m. - He replaced both water heaters within 1 1/2 hours and was fantastic. Trust me, if you need a plumber (especially on a weekend) - call them. They do not gouge you when your in a tough spot. They promised me early Sunday afternoon that they would replace them for sure the same day and they kept their word. We are remodeling our bathroom next and will be calling them again.

Joe had to troubleshoot to identify the location of the leak. He came back the next day and repaired the issue. Great communication and professional service.

Plumber arrived within the scheduled time slot; was friendly and courteous. Made sure I had all the information I needed to choose between 2 alternate solutions, including going out to buy a special measurement tool he didn't normally carry with him. Job was completed satisfactorily.

They were excellent, and they did a great job,

Cut a hole in ceiling to find leak. Replace drain from shower. Done in less than 2 hours.

Great. Job well done by an experience pro

Great!!! The plumber was awesome!!! Very knowledgeable and explained everything to me. I would definitely call them again and refer people! Thank you Jesse W !!

This company is amazing! The workers were very polite and knowledgeable about the work. They will be back tomorrow to replace the sewer line in the parkway. They were honest with me and told me I did not have to replace the sewer line in the street. My last plumber told me I would have to. I’m extremely pleased!

I sent details on the size of shutoff valves and pictures and they still needed me to take a day off work and charge me for a quote. Other plumbers could estimate without sending someone onsite so I went with them.

This is the first time I used Advantage and was influenced by their customer ratings and being a local operation. Josh the technician showed up promptly as scheduled and provided an excellent overview of the products offered and how the dual pumps would function. His professionalism and knowledge of the product and service they would provide were the deciding factors of my purchase. Installation took about 2 hours and having the dual pumps is a plus. Each pump alternates and the system allows you to adjust the setpoint time as desired. While there was a slight issue of a small leak by one of the quiet valves during the first week, I can't say enough about how grateful I was for Jennifier's (office manager) constant followup on this issue. Josh corrected the issue promptly. This system is not your box store pump system, but one that should last years to come. I strongly recommend Advantage for your plumbing needs.

Unfortunately, they charge to come onsite just to get a quote on a simple job like replacing a toilet shutoff valve.

Called advantage plumbing spoke with Kim was very courteous and understanding sent out Vincent the plumber he rotted out the drain did a great job was very courteous and understanding did a great job.

The service went well and the plumber was very professional. However, the price was excessive. They suck you in with a $29 service call, but charged me another $275 for about 1 hour of work!

He had no idea what the problem was. He wanted to put a new toilet in and charge 300.00 for to install a new one. Plus a new toilet would cost 300.00 if not more. 600.00 no way.

Right on time. Very professional and efficient. Not much else to say.

Replaced both valves and we are happy with the service. There was an issue with my water pressure for the hot water side and Scott had fixed that issue as well.

I called the company and explained the issue. I told them we had tried several methods for clearing the tub clog, and that i would need a camera scope for the drain. Two employees came and wanted to rod the tub. I explained we tried that and that we needed the camera. They advised they didn't bring the camera, but would rod the drain, and if successful we would pay them. If not successful, there would be no charge. Rodding was not successful and we were not charged. We went with someone else who cleared the drain with a shop vac.

If you are looking for a Plumbing and Heating Company that will exceed your expectations, look no further than Advantage Plumbing & Heating. I had the good fortune to call on them over the past few months and we couldn't be happier with the quality of their work, Customer Service and high quality products they only use. I found them by reading all the reviews on Yelp, so I know I am not alone in acknowledging Jen, Josh, Jay and Jake for their outstanding efforts in making our new home a more comfortable place to live in.

It went well. The technician unplugged the drain which has been working well since then.

One of the owners came out to give us a quote. He was very professional and arrived a few minutes early. I was impressed with his knowledge and quote of $2500-$3000. He said the workers would cut the deck boards along the joist so we could repair the boards easily later. However we would be responsible for deck repair. The work was done two days later. The 2 workers were friendly and seemed to complete the job efficiently. They left the inside of our house very clean. Our only complaints are that they did not cut the boards to our deck over the support joists as the boss said would be done so repair was much more difficult and they did not level the dirt back properly leaving a large low area along the foundation. We were able to fix these issues ourselves but for the price paid we didn't feel we should have had to. The bill was $3000 however after questioning why we were at the top end of the quote even though the job was very straightforward, they lowered the price to $2700.