Heuerman Bros Trucking LLC

I called and ordered a load of Topsoil....of course I thought topsoil was darker in color than regular soil. I told the person taking the order, Alan Heuerman, to absolutely make sure that the delivery person stayed off my yard and to use the field entrance to avoid the yard. Needless to say, I am writing this review because they did exactly what I told them NOT to do. I called and complained immediately about my yard being damaged and Tim Heuerman said that he would need to drive to my home and assess teh damage. I told them that I was not happy with the damage done to my yard and specifically told them to AVOID my yard and stay in the field. When he called me back, he said that he assessed the damage and talked to the driver. His assessment was that the driver was using the field and realized that the ground was soft and was afraid of getting stuck so he used the yard....I was not impressed! How would the yard be any safer??? The ground was soft, but there was not a danger of getting stuck. If he felt that way, he should have called me to discuss another option for delivery...instead he chose to venture another route and ruin my yard. Also, upon dumping the load of dirt onto my raised garden, he drove on and over a railroad tie that bordered my raised garden and smashed it. So not only did I have a yard to repair, I had to find another railroad tie or buy new boards to border my garden. The business owner's only offer of resolution was to give me a $50.00 discount on my bill to cover the damage. I hardly think that his offer was going to put a dent in the cost of resurfacing and reseeding my yard. The load of dirt I received resembled clay dirt and not Topsoil. I am NEVER using their services again....lesson learned.