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Cardinal Catastrophe Services Inc

Roofing, Gutters, Siding,

About us

Do you have storm damage? Hail and high winds will damage your roof and it is nearly impossible to see the damage from the ground. Our staff has been well trained and knows exactly what to look for. The ‘granules’ are what protect your shingles from being exposed to the sun’s UV rays. Hail hits remove these granules. Granules eventually break down causing roof leaks and further damage. Also, wind may blow shingles loose therefore they will never re-seal, this will usually cause further damage. After your free inspection, we will report their findings. If there is not significant damage on your roof to justify filing an insurance claim, we will let you know. We do not advise homeowners to file a claim on marginal storm damage. If there is damage insurance adjusters call 'non-repairable', we will advise you. We are very confident your insurance company will replace your roof, less the cost of your deductible. We have a very high success rate of having roofs replaced when we recommend filing a claim. How it Works: Cardinal Catastrophe Services makes this process as straightforward as possible. Once adequate damage has been detected, the first step is filing a claim with your insurance company. The most important item when filing a claim (besides knowing your storm date) is to make sure the insurance company knows that Cardinal Catastrophe Services is to be notified when the adjuster comes to your home to inspect your roof. Our staff meets the adjuster at your home making sure we are talking “apples to apples” about the damage to your home. This ensures that the scope of the work is agreed to up front, rather than arguing after the fact about extra roofing costs that may occur. The adjuster will decide if your roof is “totaled” meaning you receive a new roof. Cardinal Catastrophe Services will respectfully request that you sign a clear-cut release form which legally binds us to do the work as stated by your insurance company and also ensures that all monies go towards the work they deem necessary. Your insurance summary for dwelling will have a grand total of what your roof will cost to replace based on fair market costs (Xactimate software), minus your deductible and depreciation. The insurance company will make the first check out to you and your mortgage company (if you have a mortgage). This check will be for an amount considerably less than what it costs to replace your roof. Insurance companies do not usually pay all monies up front. We request funding from the insurance company for the total cost of the roof as your project goes into production. A second check is then issued by the insurance company covering the difference. (Most insurance companies accept our agreement and pay the monies in full immediately.) The only responsibilities you have are to choose shingles and to pay your deductible. Cardinal Catastrophe Services does the work line by line as the insurance states.

Business highlights

17 years of trusted experience
Emergency Services Offered

Services we offer

Our principal area of expertise is meeting with insurance adjusters and ascertaining the scope of the storm damage. We look at your soft metal, roof, gutters, fascia, downspouts, window screens, garage doors, siding, deck, and your A/C unit. We will find anything and everything that is damaged. We resolve to have it all replaced. We are the only company in the Metro East that solely focuses on storm damage and insurance claims. We offer FREE property inspections, with no strings attached.

Services we don't offer

Roof Bid. We do not bid roofing, we work with your insurance company should you qualify and file a claim.

Amenities

Warranties
Yes
Emergency Services
Yes


Accepted payment methods

American Express
Check
Financing Available
MasterCard
PayPal
Visa

Reviews

5.018 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
100%
4
0%
3
0%
2
0%
1
0%


Rating CategoryRating out of 5
quality
5.0
value
4.9
professionalism
5.0
responsiveness
4.9
punctuality
5.0
Showing 1-18 of 18 reviews

Greg B.
11/2018
5.0
gutter repair, roofing, siding
  + 1 more
Cardinal Catastrophe was the perfect company to take care of the damage to our house following a bad hail storm. We had zero experience with filing this type of insurance claim and Cardinal helped us navigate the process every step of the way. A representative drove to our house and met with us soon after we called and took care of all the necessary paperwork and contact with the insurance company. Our project manager was incredibly knowledgeable, respectful and quick to respond. She kept us updated as the materials were ordered, delivery times and workers on the premises since I work mid shifts with many different groups working on the roof, siding, gutters, downspouts and garage door. Not only does all the work done look awesome, all the parties responsible for the work were polite and cleaned up after themselves so there was nothing left behind. Soon after the work was done each day another representative would respond and ensure the work site was cleaned up to our satisfaction. They went above and beyond to make sure we were taken care of and that our roof and extensive repairs were exactly what we wanted. I would highly recommend them to anyone in need of home repairs!
Description of Work: Hail Damage

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Tim F.
11/2018
5.0
gutter repair, roofing, siding
  + 1 more
Angela Wachowski and the Cardinal team provided outstanding customer service level and professionalism during the repair of our home after a major hail storm. Angela handled every detail of repairing our home without any intervention from us. Particularly impressive and helpful was how Angela assisted in resolving several issues that were outside the control of Cardinal, yet Angela made sure everything was taken care of. I'll definitely use them again.
Description of Work: Repaired house after major hail storm

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$14,000

Eric K.
10/2018
5.0
roofing
  + -1 more
It went smoothly. The roof was put on in a timely manner and we were happy with the end result. Best roof on the block! Customer service was good and we would recommend to a friend in the future.
Description of Work: Install new roof

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Ross D.
10/2018
5.0
gutter repair, roofing
  + 0 more
Cardinal Catastrophe has been a great company to work with! We had damage from a hailstorm and called them. They met with us right away to assess the damage. They also met with our insurance adjuster after we filed our claim to ensure no damage was overlooked. Their crews were respectful and very professional. All of the work was completed very quickly and was done right the first time. I can notsay enough good things about this company. They have been great!
Description of Work: Roof/Gutter

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Arthurene C.
08/2018
5.0
gutter repair
  + -1 more
________________________________________ The Project Manager with Cardinal Catastrophe Services returned my initial phone call promptly and scheduled a convenient time to come to my home to inspect the roof and give me an estimate. He arrived at the scheduled time and began with a thorough inspection of the roof. He took the time to explain the condition of the roof and suggested replacing the entire roof with architectural shingles. He provided me with a detailed estimate of all the work to be provided. He also took the time to answer all our additional questions and told me to call him if I had any other questions. The Project Manager and his team were prompt, professional and extremely courteous throughout the entire job. They worked diligently and quickly. They took extra precautions to ensure all the debris was disposed of properly and the job site was meticulously maintained. The entire experience was positive and hassle free. If you are looking for a professional and experienced roofing contractor, Cardinal Catastrophe Services is without doubt the best choice for the job.
Description of Work: I got a new roof with Cardinal Catastrophe Services.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Ellen R.
08/2018
5.0
roofing
  + -1 more
Cardinal Catastrophe made the whole process easy and painless. Our project manager was amazing. We would definitely do business with them again.
Description of Work: New Beautiful Roof!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Audrey P.
08/2018
5.0
roofing
  + -1 more
My husband and I are extremely satisfied with the work Cardinal Catastrophe, Ben Hester, and his crew did for us. Ben was available to meet with us during the evenings and explained everything very well. As discussed, his crew showed up early and got the job done in just one day. Our roof looks great and the crew did a wonderful job cleaning up afterward. We would recommend this company to any of our friends or family.
Description of Work: Roof Replacement

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro

Susan S.
07/2018
5.0
gutter repair, roofing, siding
  + 1 more
Cardinal Catastrophe made the storm damage repairs much easier than I expected. The project manager, Angela, took care of everything and gave us frequent updates of our repairs. She was available in the evenings. We feel she did an excellent job on checking for all the damages caused by the storm. Stacy has been fabulous with managing payment services and very helpful with getting payments settled and finalized. Would definitely use them again!
Description of Work: Roofing, siding, guttering, fence

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Susan C.
06/2018
5.0
gutter repair, roofing
  + 0 more
Overall the service was excellent
Description of Work: Roofing and gutters

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

David D.
06/2018
5.0
gutter repair, roofing, siding, replacement windows
  + 2 more
Back in November, 2017, we had a very bad hail storm hit our area. We had damage to our roof, gutters, screens, deck and siding. We had to choose a company to help us with our damaged house. After meeting Mr. Ben Hester with Cardinal Catastrophe Services, we knew this was the company to complete the repair work. Mr. Hester has done a great job in completing all projects in a timely manner. We have a new roof, new gutters, repaired siding, new screens and the deck has been repaired. Mr. Hester did a fantastic job in dealing with our insurance company. He answered all questions and made sure all work was completed professionally and to our satisfaction. We highly recommend Cardinal Catastrophe Services and Ben Hester for any storm damage restorations! Thank you Ben. Sincerely Dave and Denise
Description of Work: Roof, gutters, siding, screens, deck repairs

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Tim R.
05/2018
5.0
gutter repair, roofing
  + 0 more
Cardinal did a great job working with my insurance company and performing all repairs in a timely fashion. Thanks!
Description of Work: Roof Repair

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Clifford T.
03/2018
5.0
gutter repair, roofing, siding
  + 1 more
Cardinal Catastrophe Services did an outstanding job replacing our hail damaged roof, gutters, downspouts, and siding. Their project manager (PM) assigned to our claim was very knowledgeable in identifying all the damaged components and explaining the entire repair process from start to finish. The PM was also great in explaining all the options in materials that are available. The PM was our single point of contact for coordination of all the repair work, and even met with our insurance adjuster during the onsite claim inspection to ensure that no eligible damage was overlooked. The whole experience was smooth and relatively stress-free considering the extent of the hail damage. Great job Cardinal!
Description of Work: Replacement of roof, gutters and siding from hail damage

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Darcy B.
03/2018
5.0
gutter repair
  + -1 more
There was a massive hail storm in our area in February 2017 and our entire area was affected. It was devastating and we had so much damage. This is never something any homeowner wants to deal with. We would walk around our neighborhood and see all the houses with signs in their yards for the companies they chose to do the work on their homes. We overwhelmingly saw a lot of Cardinal Catastrophe signs which led us to call them. We were so impressed with Angela and her willingness to help. She came right out and met with us and was not pushy at all and we appreciated that. She went above and beyond trying to get us the most out of this horrible experience. She walked around with us and assessed everything and caught much more than our initial insurance adjuster had and that was huge for us. Cardinal Catastrophe replaced our roof, gutters, and much of our siding. There was a small section of siding that was damaged prior to the storm, and they replaced that for us as well. They repainted our deck also and it looks amazing! Angela was able to work directly with our insurance company to get the additional costs covered, not making us worry about it. I can’t tell you what a relief that was. We even had these hand painted/decorated, one of a kind Adirondack chairs that were damaged and she found someone to re do them and we were beyond excited! We would definitely recommend Angela and her team at Cardinal Catastrophe!
Description of Work: Hail repair, roof, siding, deck

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Elliot F.
12/2017
5.0
gutter repair, roofing
  + 0 more
If you are in the need of a new roof and gutters Cardinal Catastrophe is a MUST CALL. A+ company all around - their employee, customer service, installation, and professionalism are best in class. I am so thankful that our insurance company required us to submit two bids because our first bid came from a (big name) roofing company out of St. Louis that expected their name alone to secure our business. I was blown away after meeting with Cardinal to quote our home on their thoroughness: walking us through the entire process, explaining the advantages/benefits of their product and installation process versus the competition, their willingness to inspect every inch of our home to find damage in areas that the insurance company chose not to detect and reimburse for. Cardinal worked directly with the insurance company and got them to supplement additional funds to cover the damage they did not originally detect. Pete managed our project and was extremely easy to work with and readily available throughout the entire process. A+ company - and a must to come quote your project - will be referring Cardinal whenever I can!
Description of Work: New Roof, Fascia, Gutters after hail storm Feb. of `17

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Emily K.
11/2017
5.0
gutter repair, roofing, siding
  + 1 more
Cardinal was very responsive right after we experienced hail damage and needed repairs to our roof, siding and deck. They helped us work with our insurance and made the process very easy. I would highly recommend using this local company.
Description of Work: Repair to roof, siding and deck from hail storm damage.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$26,000

karen B.
05/2017
5.0
gutter repair
  + -1 more
Great Job!
Description of Work: House had hail damage roof, siding, fence, pool, and gutters had to be replaced.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Susan C.
11/2016
5.0
roofing
  + -1 more
Cardinal Catastrophe representative came out and looked at roof and gave a detailed estimate of damage and cost of repairing roof. They were very helpful and professional and worked well with insurance company. They were prompt and fair in price and did a great job with the roof as well as clean up. I would highly recommend this company and will be using them in the future.
Description of Work: Came out and looked at roof and gave detail of damage and free estimate

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,800

Angela W.
03/2016
5.0
gutter repair
  + -1 more
A tree fell on my house in June 2015. I called Aaron at Cardinal Catastrophe Services because I had used them in the past when I needed a whole new roof in 2012. They did a wonderful job both in 2012 and this time. My roof is beautiful and the job was done on time, both times. Aaron and the team were absolute experts at working with my insurance company to get everything covered both times. My only expense was my deductible; they made sure insurance paid the rest. I was so grateful to have a company working for me who were pros at dealing with my insurance company since I had know idea where to start. Cardinal Catastrophe always kept their promises on schedule and quality. I wanted to bring this same happiness to other homeowners, so now I have the privilege of being part of that team. I can't say enough how proud I am to share this local business with anyone looking for a reputable company they can rely on every time.
Description of Work: Roof and structure repair after a tree fell on my house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,000

    Contact information

    214 Hillsboro Ave PO BOX 723, Edwardsville, IL 62025

    www,cardinalcat.com

    Licensing

    Bonded

    Insured

    Eco-friendly Accreditations

    LEED Accredited Professional
    No
    Energy Star Partner
    No
    EPA Lead-Safe Certified
    Yes
    Use Green Products or Work Practices
    Yes
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Roofing,
    Gutters,
    Siding,
    Windows,
    Interior Painting,
    Skylights,
    Home inspection,
    Handyman Services

    FAQ

    Cardinal Catastrophe Services Inc is currently rated 5 overall out of 5.
    Cardinal Catastrophe Services Inc accepts the following forms of payment: American Express,Check,Financing Available,MasterCard,PayPal,Visa
    No, Cardinal Catastrophe Services Inc does not offer free project estimates.
    Yes, Cardinal Catastrophe Services Inc offers eco-friendly accreditations.
    No, Cardinal Catastrophe Services Inc does not offer a senior discount.
    Yes, Cardinal Catastrophe Services Inc offers emergency services.
    Yes, Cardinal Catastrophe Services Inc offers warranties.
    Cardinal Catastrophe Services Inc offers the following services: Our principal area of expertise is meeting with insurance adjusters and ascertaining the scope of the storm damage. We look at your soft metal, roof, gutters, fascia, downspouts, window screens, garage doors, siding, deck, and your A/C unit. We will find anything and everything that is damaged. We resolve to have it all replaced. We are the only company in the Metro East that solely focuses on storm damage and insurance claims. We offer FREE property inspections, with no strings attached.
    Roof Bid. We do not bid roofing, we work with your insurance company should you qualify and file a claim.

    Contact information

    214 Hillsboro Ave PO BOX 723, Edwardsville, IL 62025

    www,cardinalcat.com