SOOT YOURSELF CHIMNEY SERVICES, INC.

Chimney Sweep, Chimney Repair, Chimney Caps,

About us

***ALL WORK DONE BY OFF DUTY FIRE FIGHTERS*** Family owned and operated business, EST 1993. All work is done by off duty Firefighters who have long term experience with all aspects of fireplaces, chimneys and all related services. The number of employees varies by season and we do not subcontract. We pride ourselves in honesty, integrity and finding the most effective, yet inexpensive solution to our customers. WE ARE THE PROFESSIONALS YOU CAN TRUST. NO HYPED UP SALES ROUTINES!!!

Business highlights

32 years of trusted experience
Family Owned & Operated

Services we offer

CHIMNEY CLEANING, VIDEO CHIMNEY SCANS, RELINES, CAPS, SCREENS, DAMPERS. TUCK POINTING. We install and maintain gas log systems. DRYER VENTS CLEANED. DEAD ANIMAL REMOVAL.ALL TROUBLE SHOOTING. WATERPROOFING CROWN REPAIR, SEAL COATING AND REPLACEMENT PARTS, ASH CLEANOUTS

Services we don't offer

CHIMNEY REBUILDS.

Amenities

Warranties
Yes
Senior Discount

10%



Accepted payment methods

American Express
Check
Discover
MasterCard
PayPal
Visa

Reviews

5.0104 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
95%
4
0%
3
2%
2
1%
1
2%


Rating CategoryRating out of 5
quality
5.0
value
4.9
professionalism
5.0
responsiveness
4.9
punctuality
5.0

Filter reviews by category

Showing 1-25 of 104 reviews

Patricia M.
10/2020
5.0
chimney sweep, chimney caps, chimney repair
  + 1 more
I am a real estate broker of 40+ years and have worked with Al and Patty for many many years. I refer them to home clients faithfully because I know that they will be thrilled with their expertise and professionalism. I trust them with my own homes as well. You can't go wrong with them!
Description of Work: Cleanings, Inspections, Repairs

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$189

Valerie S.
07/2020
3.0
chimney repair
  + -1 more
They are currently too busy to come out and take a look at the chimney. They ask me to take pictures which I did and send them to them.
Description of Work: repair of furnace chimney

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0

Yes, I recommend this pro

dawn K.
11/2018
5.0
chimney sweep
  + -1 more
Very impressed with this family-owned business. They saved me almost $1000 in unnecessary work by another company and recommended another quality business to help with with gas conversion to my fireplace. Honest, kind, hardworking and experts in their field!
Description of Work: Chimney Inspection

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Andrew M.
11/2018
5.0
chimney sweep
  + -1 more
Scheduling was easy and service was prompt and of top quality. Will definitely continue to use them for annual chimney service.
Description of Work: Chimney inspection and cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$153

GARY M.
08/2018
5.0
chimney sweep, chimney caps, chimney repair
  + 1 more
EVERYTHING WENT GREAT. THEY INSPECTED THE CHIMNEY. THE NEXT WEEK WHEN THE CHIMNEY CAP CAME IN, THEY REMOVED THE NEST AND INSTALLED THE CAP. THEIR WORK WAS VERY NEAT AND CLEAN. WOULD NOT HESITATE TO RECCOMEND THEM.
Description of Work: REMOVED BIRDS NEST FROM CHIMNEY, AND INSTALLED A NEW CHIMNEY CAP.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

West M.
06/2018
5.0
chimney caps
  + -1 more
I called Soot Yourself because I had some water coming in after heavy rains. My last service of a cleaning and inspection was with a different company and they said I needed a new cap and it would cost almost $700, so I figured that was probably the reason for the water and wanted a second estimate as that seemed steep. I called Soot Yourself and offered to send them photos the other company had taken, as they claimed it was a difficult to remove current cap and thought maybe that was the reason for the higher estimate. Soot Yourself responded by saying, not only would a cap be significantly cheaper, but I didn't even need a new one! They said the highly unusual heavy and windy rains were to blame for the water and it wasn't something I should be concerned about. Super honest and obviously were not trying to push anything as they told me I shouldn't spend any money because what I currently had was fine! They also were very responsive and polite. While I didn't use their services for anything this time, I definitely will for future needs!
Description of Work: Estimate for a chimney cap

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0

Yes, I recommend this pro

L C.
04/2018
5.0
chimney sweep, fireplaces, chimney repair
  + 1 more
They provided a very reasonable estimate and great service! I would definitely hire again.
Description of Work: Fireplace and chimney cleaning, damper repair.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$225

William S.
02/2018
5.0
chimney sweep
  + -1 more
all good, work done as requested for price quoted.
Description of Work: fireplace cleaning and inspection

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Susan M.
01/2018
5.0
chimney caps, fireplaces, gas logs, chimney repair
  + 2 more
Attention to details. Excellent clean up.
Description of Work: Tuneup for two gas fireplaces. Installed chimney cap.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Barbara K.
10/2017
5.0
fireplaces, gas logs
  + 0 more
Fine, The providers are retired firemen. We moved to a home which has a fireplace, so we wanted to make sure everything was in working order.
Description of Work: General checkup on fireplace

Rating CategoryRating out of 5
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$50

SUSAN V.
08/2017
5.0
chimney sweep, chimney repair
  + 0 more
The entire process with Soot Yourself was pleasant and simple, starting with our first phone contact. Everyone was very friendly and helpful. The company is staffed by off-duty firemen. On the day of service, they arrived on time and got right to work. They installed a 4 inch by 35 foot aluminum liner kit for the water heater with a new cap on the roof. The product is warrantied. The work was done quickly and they left the area clean. Plus they charged about a third as much as the highest estimate we received.
Description of Work: We purchased a house in 2016. A high efficiency furnace had been installed but the larger vent through the chimney was not replaced for the water heater. A new vent was necessary to properly vent the water heater.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$730

SYLVIA M.
05/2017
5.0
chimney sweep, chimney caps, chimney repair
  + 1 more
Awesome! They were the nicest most professional people. The family is upstanding and proved why they have been in business so long.
Description of Work: Chimney cap repaired.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Rivka V.
04/2017
5.0
chimney sweep
  + -1 more
They told me it was clean so unnecessary.
Description of Work: Chimney cleaning - new (to me) house

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Emily T.
12/2016
5.0
chimney sweep
  + -1 more
Absolutely amazing service. They came very prepared. After a quick assessment they went to work very promptly. We have never had a fireplace before and they were very helpful in explaining the safest process and types of wood. They also recommend (upon being asked) a place to purchase a fire rug. They explained it would be more cost effective at this time instead of replacing the entire hearth.
Description of Work: We needed our chimney cleaned

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Katharine S.
12/2016
5.0
chimney sweep
  + -1 more
It went really well. We recently moved into our house and needed the chimney cleaned before we used it. Turns out we had a leak in the gas line. So glad we called Soot Yourself. Al discovered the leak and showed me how to still have a wood burning fire without the gas starter. (We can't replace the gas line yet due to the wall). Once again, we were very happy with the service and really glad we called them before starting a fire.
Description of Work: Needed our chimney cleaned

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$145

Marcia P.
12/2016
5.0
chimney sweep, gas logs
  + 0 more
Awesome! Punctual, courteous and professional.
Description of Work: Inspection and cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Nancy M.
09/2016
1.0
chimney sweep
  + -1 more
After making an appointment for someone to come out to clean my 2 chimneys.. The day b4 she called to say they could not show up & would call me back to reschedule but never did call me back. I tried 3 times to call to reschedule left VM & she never responded back to me!! 😡
Description of Work: To have 2 chimneys cleaned

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0


Response from SOOT YOURSELF CHIMNEY SERVICES, INC.
Dear Ms. [Removed Member Name] , I generally do not go through reviews as I just don't have the time, and have truthfully never had one like yours. Yes, we did have an appointment scheduled for 8/10/16 at 9, and we needed to reschedule our jobs for that day. Based on the reason we needed to reschedule jobs that day, it's quite possible I did not return a call as promised, and for that I truly apologize. However, no person in business to make a living would have ignored 3 calls to reschedule this appointment to clean 2 fireplaces! We have occasional difficulties with our Comcast voicemail, but I did not receive the 3 calls/voicemails that you indicated were made. We are not busy that time of year, so we would have welcomed the business. I'm sure that you can see by our other reviews, this type of thing just doesn't follow the way we conduct our business. I am truly sorry for the aggravation this has caused you and while I'm not quite sure what happened, I can assure you I do not ignore my customers calls, as I would not be in business very long. Should you like to give us another chance, I would like to extend a $50 gift certificate along with your Angie's List discount to show good faith. Sincerely, Pattie Woitovich

Joanne S.
07/2016
5.0
fireplaces
  + -1 more
Unfortunately, they don't service my area, but I would have used them if I could. Though they couldn't help me in person, they still gave me insight to my issue over the phone and an estimated cost if they were to do the job. The price was in line with other companies I contacted, actually a little lower. Very helpful! And I like the fact that they are off-duty firemen.
Description of Work: A new damper for fireplace.

Rating CategoryRating out of 5
value
5.0
professionalism
5.0
responsiveness
5.0

Yes, I recommend this pro

Maureen D.
05/2016
5.0
masonry
  + -1 more
Very responsive and helpful - they referred us to another provider and warned against certain problems with the work we were planning for free.
Description of Work: Referral

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Kim P.
12/2015
5.0
chimney repair, chimney sweep
  + 0 more
On time and very professional. The outside of chimney needs some repair but due to the cold weather they wouldn't do the work now and said to schedule it for the spring. I would definately hire them again in the future.
Description of Work: cleaned and inspected the chimney

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$135

James F.
12/2015
5.0
chimney repair, chimney sweep, fireplaces
  + 1 more
I messaged them on a Saturday to see if they could figure out why smoke enters my home, when I use the fireplace. They messaged back that I could call on Saturday night. I didn't see the message and thought I'd try on a Sunday and they made time to talk to me. They said they offered to take a call on Sat night, because they thought I had smoke entering the home and they wanted to help me stop it. They gave advice on how to stop the problem for free. I don't think it'll solve my problem, so they said they can look at the problem and see if there's something they can do. I haven't met too many people eager to help you out for free on a Saturday night. They'll be first on the list whenever I have a problem with the chimney. Hopefully, their work matches their service, which went above and beyond what is expected.
Description of Work: Gave advice over the phone

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Veronica Z.
12/2015
5.0
chimney sweep, fireplaces
  + 0 more
Visit well worth the cost. I was concerned a damper needed to be replaced in the basement fireplace because there was smoke in the basement when the fireplace was in use upstairs. I was advised that both dampers were working properly. One damper was inadvertently left open from the previous use. I was advised to leave one window in the basement slightly open when using the upstairs fireplace to see if that eliminated the smoke problem. If the problem still occured I could talk to a heating contractor about a kit related to this problem. Advised about placement of CO detectors. Cleaning was not needed because the fireplace had not been used after smoke detected last year.
Description of Work: Inspected 2 fireplaces. Gave recommendations and answered questions. Two firemen came for the service call.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$50

Steven B.
12/2015
5.0
chimney repair, chimney sweep, masonry
  + 1 more
excellent, quick, clean. no mess left behind,
Description of Work: tuck pointed chimney, aplied sealer

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Luke A.
10/2015
5.0
chimney sweep
  + -1 more
Over the past 2 years I have had the same company clean my chimney. In both visits, they were punctual, professional and polite. They did the little things: like trying not selling me something that I did not need and using different electrical outlets so not to trip the electrical circuit with their equipment.
Description of Work: chimney sweep

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$135

Dan F.
10/2015
5.0
chimney repair, chimney sweep
  + 0 more
Did not use them because they do not service my area.
Description of Work: Based upon Angie's List reviews, I contacted them regarding some chimney repair. I received a call back the same day letting me know that they do not service my area but talked to me about what I was specifically looking for. Based upon our conversation, several recommended companies were suggested. I was impressed by the promptness of their reply and the professionalism exhibited. I would definitely recommend that they be contacted if chimney work is what you need.

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Contact information

900 Ogden Avenue #276, Downers Grove, IL 60515


Service hours

Sunday:
Closed
Monday:
9:00 AM - 5:00 PM
Tuesday:
9:00 AM - 5:00 PM
Wednesday:
9:00 AM - 5:00 PM
Thursday:
9:00 AM - 5:00 PM
Friday:
9:00 AM - 5:00 PM
Saturday:
9:00 AM - 3:00 PM

Licensing

Insured

No License Required for Trade
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Chimney Sweep,
Chimney Repair,
Chimney Caps,
Fireplaces,
Masonry,
Gas Logs,
Dryer Vent Cleaning

FAQ

SOOT YOURSELF CHIMNEY SERVICES, INC. is currently rated 5 overall out of 5.

Sunday: Closed

Monday: 9:00 AM - 5:00 PM

Tuesday: 9:00 AM - 5:00 PM

Wednesday: 9:00 AM - 5:00 PM

Thursday: 9:00 AM - 5:00 PM

Friday: 9:00 AM - 5:00 PM

Saturday: 9:00 AM - 3:00 PM

SOOT YOURSELF CHIMNEY SERVICES, INC. accepts the following forms of payment: American Express,Check,Discover,MasterCard,PayPal,Visa
No, SOOT YOURSELF CHIMNEY SERVICES, INC. does not offer free project estimates.
No, SOOT YOURSELF CHIMNEY SERVICES, INC. does not offer eco-friendly accreditations.
Yes, SOOT YOURSELF CHIMNEY SERVICES, INC. offers a 10% senior discount.
No, SOOT YOURSELF CHIMNEY SERVICES, INC. does not offer emergency services.
Yes, SOOT YOURSELF CHIMNEY SERVICES, INC. offers warranties.
SOOT YOURSELF CHIMNEY SERVICES, INC. offers the following services: CHIMNEY CLEANING, VIDEO CHIMNEY SCANS, RELINES, CAPS, SCREENS, DAMPERS. TUCK POINTING. We install and maintain gas log systems. DRYER VENTS CLEANED. DEAD ANIMAL REMOVAL.ALL TROUBLE SHOOTING. WATERPROOFING CROWN REPAIR, SEAL COATING AND REPLACEMENT PARTS, ASH CLEANOUTS
CHIMNEY REBUILDS.

Contact information

900 Ogden Avenue #276, Downers Grove, IL 60515


Service hours

Sunday:
Closed
Monday:
9:00 AM - 5:00 PM
Tuesday:
9:00 AM - 5:00 PM
Wednesday:
9:00 AM - 5:00 PM
Thursday:
9:00 AM - 5:00 PM
Friday:
9:00 AM - 5:00 PM
Saturday:
9:00 AM - 3:00 PM