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Robert Bair Plumbing Heating & Air Conditioning

Plumbing, Heating and Air Conditioning, Drain Cleaning,

About us

At Robert Bair Plumbing, Heating & Air our mission is to provide the best plumbing, heating and air-conditioning products and services to our customers, and to exceed our customers' expectations with integrity, quality, and reliability. We are your white glove, five star plumbing, heating & air conditioning company.Throughout the Chicagoland area, people trust Robert Bair Plumbing, Heating & Air's licensed team of HVAC and plumbing experts to provide fast, dependable service. We're an environmentally conscience company that focuses on maintenance, repairs, and energy efficient equipment replacements.Whatever type of plumbing, heating or airconditioning issue you experience, you can count on us to resolve it. Some of our specialties include: * Plumbing products & services * Air conditioning & Heating service, installation, parts, units & compressors * Solar and geothermal energy systems * Boiler, furnace and HVAC repair * Drain and sewer cleaning * Sewer line repairs * Sump Pump Solutions * Water Heater Repair and Replacement

Business highlights

50 years of trusted experience

Services we offer

Residential & light commercial plumbing, heating, AC, high efficiency boilers & furnaces, solar, tank less & quick recovery water heaters, water filtration, sump pumps, battery backup systems, water softeners, repair, maintenance & new installations.

Amenities

Warranties
Yes
Senior Discount

5%



Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.6125 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
76%
4
9%
3
6%
2
4%
1
6%


Rating CategoryRating out of 5
quality
4.7
value
4.2
professionalism
4.8
responsiveness
4.8
punctuality
4.8
Showing 1-25 of 125 reviews

Thomas F.
05/2023
5.0
heating & air conditioning/hvac
  + -1 more
I have used Bair for years and have always been pleased with their work. They do the job right and never leave a mess
Description of Work: Needed my AC cleaned and checked for the summer season

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Robert C.
12/2020
1.0
plumbing
  + -1 more
Not good. Installed toilet on shims, not flush to floor. Looks like a hack job. I would not recommend this company to anyone. They came back out to re-install toilet and did it the same way with no apparent fix to do it correctly.
Description of Work: Toilet Installation

Rating CategoryRating out of 5
quality
1.0
value
3.0
professionalism
5.0
responsiveness
1.0
punctuality
5.0

$620

Lisa P.
09/2020
5.0
plumbing, drain pipe
  + 0 more
Great, professional and knowledgeable plus they wore masks the whole time which increased my comfort level!!
Description of Work: New faucet installed and other

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Ruth A.
08/2020
5.0
heating & air conditioning/hvac, drain pipe
  + 0 more
Very well. Technician was prompt and courteous. He explained every step and cost. Was thorough and professional
Description of Work: AC check and upkeep

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

James H.
05/2020
1.0
heating & air conditioning/hvac
  + -1 more
Very unprofessional,could not even be bothered to return messages/contact to set up an appointment.Obviously can't be bothered with new customers.
Description of Work: AC inspection and repair

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Response from Robert Bair Plumbing Heating & Air Conditioning
We have gone through our answering service messages and emails and could not find when you may have called or sent an email. We have also asked our employees to check their records. This event is not who we are as a company and apologize for any miscommunication that has occurred. We would like you to give us a call at 630-964-1700 to assist in your service needs.

Marc S.
04/2020
5.0
plumbing
  + -1 more
Chris came out for a plumbing job. He clearly knew what to do and got the job done right. He cleaned up any mess, unlike other companies we have used. He was very friendly. He came right at the scheduled time and got the job done quickly.
Description of Work: Ejector pump replaced

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Byron W.
02/2019
5.0
plumbing
  + -1 more
They were prompt in getting to my home and did the job quickly and at a fair price. Jim and Jack did a great job in an emergency situation during a day when I am sure they were inundated with calls. Thank you!
Description of Work: Repaired broken water pipe

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Jidi J.
01/2019
5.0
heating & air conditioning/hvac, plumbing
  + 0 more
Mike showed up within 15 minutes of my call - He quickly resolved the issue and I avoided what could have been disastrous! I'm switching service companies to Robert Bair today!
Description of Work: Emergency - Heat stopped working -

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Leslie N.
12/2018
5.0
heating & air conditioning/hvac
  + -1 more
Always do a good job and try to keep my equipment going without trying to upsell me.
Description of Work: Furnace maintenance

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$94

Barbara L.
09/2018
5.0
plumbing, water heater repair
  + 0 more
Would call them again as the need arises. Very professional from start to finish.
Description of Work: New water heater installed

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

THOMAS R.
08/2018
1.0
heating & air conditioning/hvac
  + -1 more
I called them late one day and a man answered and promised they would come the next day. They never arrived or called back. I went to another place that did come.
Description of Work: Air conditioner repair
Rating CategoryRating out of 5

Response from Robert Bair Plumbing Heating & Air Conditioning
I wanted to let you know that I have gone through our records and do not have your name listed to call for service. I apologize if there has been a miscommunication, this is not how we operate and are truly sorry if we have missed you call.

Adam L.
07/2018
5.0
plumbing
  + -1 more
A toilet bolt had broken loose, allowing the toilet to swivel around - not good. The plumber from Robert Bair and his apprentice removed the toilet and discovered that the original flange was installed incorrectly and the "bolt" was really a screw that was just screwed into the floor. Yikes! He installed a repair flange that would allow for correct bolts to be used to hold down the toilet. In the course of installing the new flange, he had to chip away at tile that was covering the old flange. It was quite a bit of work. It all went well and we're happy to have a toilet that is now and will remain stationary for a long time to come.
Description of Work: Fixed a loose toilet

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$600

Richard A.
02/2018
5.0
plumbing
  + -1 more
Company dispatcher sent a plumber promptly. He did quality work & kept my kitchen clean (wore cloth booties & put a cloth on the floor). He was friendly & gave some really helpful hints. I would use them again.
Description of Work: Kitchen sink was completely backed up.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$214

S G.
01/2018
5.0
heating & air conditioning/hvac
  + -1 more
Made the right decision in hiring Robt. Bair after getting three estimates. I chose the Trane furnace, evaporator and condenser unit as a matched set. Justin did a great job and showed how experienced he was by providing a complete estimate that they honored. He was the first in and every subsequent estimator confirmed what he told me. The unit is working perfectly and is much quieter than the oversized American Standard junk it replaced. It also is more compact, is better packaged and leaks less. I managed to get this work in before the current cold snap and thank my lucky stars I did. The professional install crew got the old unit removed and the new unit in within 6 hours. Amazing! We are warm and comfortable and I am heartily recommending Robert Bair for your HVAC needs.
Description of Work: Replaced furnace and air conditioner.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$8,000

Robert A.
01/2018
5.0
heating & air conditioning/hvac, plumbing
  + 0 more
The work was done quickly and efficiently.
Description of Work: Repairs were needed on my whole-house humidifier.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$443

Jim K.
01/2018
5.0
heating & air conditioning/hvac
  + -1 more
Great service. Furnace went out on the coldest night of the year. They came out the same day I called and were able to quickly determine the issue, which was a lot simpler than I anticipated. The tech not only fully got the furnace up and running, but gave me a lot of great tips on air flow through the house and also some great tips on conserving the life span of the furnace.
Description of Work: Furnace went out, so I needed it repaired quickly as it was blistering cold outside.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Marrine T.
11/2017
5.0
plumbing
  + -1 more
There was a glich in scheduling, however, they made it right. The manager called me personally to make sure that everything was taken care of satisfactorily.
Description of Work: Installed new water heater

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro

Dennis V.
10/2017
4.0
plumbing, sewer cleaning
  + 0 more
Ok, seemed at times they were more worried about getting paid than solving my problem.
Description of Work: Sewer line cleaning. Ok

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro

Carol E.
09/2017
5.0
plumbing
  + -1 more
Job completed by professional plumbers, satisfied with their work and would recommend this company.
Description of Work: Replaced sump pump

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$815

Bob K.
08/2017
5.0
heating & air conditioning/hvac
  + -1 more
Excellently. Sales rep came out same evening, was very knowledgeable, and gave me quite a few options to consider. Was able to schedule installation in just a couple of days. Very professional installation crew showed up on time and got everything done same day.
Description of Work: Had to get a new A/C & Furnace when old one conked out during a heat wave.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,000

Carmel O.
04/2017
5.0
plumbing
  + -1 more
It went very well. The plumbers were very polite and professional, explained and showed us what they did after completion and did an exceptional job of cleaning up when they were finished.
Description of Work: Replaced all old horizontal pipes, redo gas piping to water heater.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Anna-Elise P.
01/2017
5.0
heating & air conditioning/hvac, plumbing
  + 0 more
The first contractor I called refused to work in the crawl space where my furnace is located. He suggested Robert Bair. They came, didn't complain, and solved a quite complicated problem. I have called them twice since, and they have been on time, and professional each time.
Description of Work: Furnace repair

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Susan O.
10/2016
5.0
plumbing
  + -1 more
Excellent. Jason was thorough and knowledgable and got the job done right
Description of Work: Powder room faucet replaced

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Amy G.
09/2016
5.0
plumbing
  + -1 more
Good they were great about following up after they received a part which had to be ordered. They also fix a leaky toilet.
Description of Work: Fix bathtub faucet and hand show

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

Marta C.
12/2015
5.0
heating & air conditioning/hvac
  + -1 more
They're really nice. I thought there was something wrong with my furnace. They ran a diagnostic and adjusted my thermostat as opposed to charging me for a larger issue.
Description of Work: They cleaned and checked my furnace and adjusted my thermostat.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$97

Contact information

447 Rogers St, Downers Grove, IL 60515

www.robertbair.com

Service hours

Sunday:
Closed
Monday:
7:00 AM - 5:00 PM
Tuesday:
7:00 AM - 5:00 PM
Wednesday:
7:00 AM - 5:00 PM
Thursday:
7:00 AM - 5:00 PM
Friday:
7:00 AM - 5:00 PM
Saturday:
8:00 AM - 12:00 PM

Licensing

Bonded

Insured

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
Yes
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Plumbing,
Heating and Air Conditioning,
Drain Cleaning,
Sewer Cleaning,
Wells and Pumps,
Water Heaters,
Drain Pipe Installation,
Natural Gas Lines,
Solar Panels,
Water Filtration and Softening

FAQ

Robert Bair Plumbing Heating & Air Conditioning is currently rated 4.6 overall out of 5.

Sunday: Closed

Monday: 7:00 AM - 5:00 PM

Tuesday: 7:00 AM - 5:00 PM

Wednesday: 7:00 AM - 5:00 PM

Thursday: 7:00 AM - 5:00 PM

Friday: 7:00 AM - 5:00 PM

Saturday: 8:00 AM - 12:00 PM

Robert Bair Plumbing Heating & Air Conditioning accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, Robert Bair Plumbing Heating & Air Conditioning does not offer free project estimates.
Yes, Robert Bair Plumbing Heating & Air Conditioning offers eco-friendly accreditations.
No, Robert Bair Plumbing Heating & Air Conditioning does not offer a senior discount.
No, Robert Bair Plumbing Heating & Air Conditioning does not offer emergency services.
Yes, Robert Bair Plumbing Heating & Air Conditioning offers warranties.
Robert Bair Plumbing Heating & Air Conditioning offers the following services: Residential & light commercial plumbing, heating, AC, high efficiency boilers & furnaces, solar, tank less & quick recovery water heaters, water filtration, sump pumps, battery backup systems, water softeners, repair, maintenance & new installations.

Contact information

447 Rogers St, Downers Grove, IL 60515

www.robertbair.com

Service hours

Sunday:
Closed
Monday:
7:00 AM - 5:00 PM
Tuesday:
7:00 AM - 5:00 PM
Wednesday:
7:00 AM - 5:00 PM
Thursday:
7:00 AM - 5:00 PM
Friday:
7:00 AM - 5:00 PM
Saturday:
8:00 AM - 12:00 PM