ProLift Garage Doors of Elmhurst

After replacing springs, top of garage door grinds on garage door header. Prolift owner observed. Now I am to attempt repairing door over problem that never was before Prolift replaced springs.

Would use again

Quick response and installation.

Great customer service and the quality of their work.

Good communication and project was completed quickly

Tom and his partner did a great job. Thank you

They were very professional

I was so pleased with the promptness and professionalism displayed by this company. Definitely above and beyond in the service departments. Martin didn’t have a part he needed on the truck so the owner picked it up from a nearby warehouse and brought it over so the repair could be finished that day. My car was stuck in the garage and the broken spring made it impossible to open the door. Not only did Martin arrive on time, he called to see if he could arrive earlier. We discussed the best options for fixing the door and went with a torsion conversion, which is a little more expensive than just replacing the spring, but it’s a much safer option which gives me peace of mind when our grandkids are playing by the garage. Martin also did a door tuneup and replaced the fraying cables, as well as replaced the weather stripping at the bottom of the garage door. We paid a fair price for the security of a door that will work well going forward. I totally recommend ProLift.

The repair was done within 24 hours of my first contact with Melvin, the owner. It was an emergency as my car was trapped in the garage and the door wouldnâ t budge. Martin came to do the repair. He was upfront and willing to discuss options, but also gave us the pricing on the spot. We opted for a torsion conversion. He pointed out a problem with the cables, which were fraying. So we had those replaced as well. But he also gave us a lot of good news about the quality of other products and the condition of the garage door, as we purchased the home only a few years ago, and did not have these parts installed. He did not try to sell us any extras, just made sure our garage door was functional and safe. With 5 little grandsons who love our garage, that gives us peace of mind. We met Melvin, the owner, when he came by to drop off a part that Martin needed. (Luckily the warehouse was fairly nearby.). From my phone contact with Melvin to the final installation, we could not be more pleased. The pricing was fair. We also had new weatherstripping installed and Martin did a garage door tuneup. This company will be my go to for all things garage door related in the future!

Our technician was Martin Robles and he was excellent. Very professional, informative and efficient. Overall a very nice person to deal with. High quality work.

Prolift was very prompt and kept us updated as to where they were on the way to us, thank you!

Martin Robles was my technician. He was very quick, professional, and helpful. I would highly recommend him and ProLift.

They were promt and arrived at the time they said they would.

Robert Gomez the technician was excellent. he took his time and walked me through what he was doing and when he identified the problem he took care of it. The customer service was great in keeping me informed on the appointment schedule and Robert himself reached out to me when he finished a prior job early.

Very professional

Called to make an appointment and was cancelled, late in day . Rescheduled for next day . Well worth the wait. Tom ( Serviceman) was on time and very polite and to the point of making repairs right away. Knew his stuff .. 18â garage door off track . I left him alone and 30 minutes later he said â You are all doneâ Price was good .. Dis not have to worry about door open all night again. Will spread the word !

Courteous worker Cleaned up when finished with Installation of new garage door

They know their business

Very helpful! Love them!

Tom was fast, efficient and knowledgeable. Would definitely recommend.

Nice tech. Very timely, priced to do it correctly,,,, will use again on my other 4 garage doors if needed

Martin was punctual, professional and very knowledgeable from the time he came to provide an estimate which was reasonable to completion of the garage door replacement. He talked a little about himself so that we could feel comfortable with him and answered all of our questions! We had a few other estimates but we were not satisfied with the cost/service they would provide. ProLift exceeded our expectations! Martin, Thank you for great service!

Easy to work with.

Mel and his crew are phenomenal...some of the nicest people you will ever meet. What was supposed to be a 2 hour job turned into a 4 hour job...and it was completed with meticulous attention to detail and professionalism. I was informed of all the changes and issues that popped up, and while the job was longer than expected, the original estimate was honored. Again, I cannot recommend Mel and his crew enough. Excellence in every aspect.

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