Melody Ann McCracken

Melody was a true professional! From his in depth market knowledge to his phenomenal customer service, Melody is definitely the real estate agent you want on your side if you are buying or selling a home!

Our house sold quickly, because my husband and I did the work to make it happen. Ms. McCracken did not even have the "For Sale" sign up in our front yard yet when the buyer toured the home and decided to make an offer (Ms. McCracken promised us for a week and a half that the "For Sale" sign would be placed, and it finally was (because of our asking her about it daily). My husband and I decided to price the house on the mid/low end of the spectrum, so that it would sell quickly and we could be on our way to new jobs in another state. It was immaculately clean and uncluttered when each of the 4 potential buyers toured the property. However, when it came time for the closing, we looked at the paperwork closely, and saw a problem. Ms. McCracken had initially promised us that the real estate attorney she often worked with would be representing us at the closing at no cost to us. Then, just before the scheduled closing date, Ms. McCracken promised us that, even though the original real estate attorney backed out, she had another real estate attorney friend - who agreed to represent us. Ms. McCracken said that she herself would pay this second attorney's fee, so that the closing could happen on the day it was scheduled to occur. Because my husband and I were already living in another state, we were not present at the closing. We trusted Ms. McCracken to represent our interest honestly. When we received the paperwork of the sale of our house, we were charged $500.00 for real estate attorney fees. We called Ms. McCracken daily, but she never took our calls. We also texted her daily, but she did not respond to our text messages. We contacted her boss at the brokerage she works for, but he said that our issue was between Ms. McCracken and us - and he would instruct her to call us immediately. She has not contacted us by phone, text, email, or snail mail. Over 3 months has passed since the closing of our house in Illinois. Melody McCracken has $500.00 that she knows belongs to us. We would advise NO ONE to retain her as their realtor.

Amazing and smooth. No bumps

She was great!! She took all the homework and stress out of my hands and into hers. She was caring in what I wanted and found me the perfect place. I would recommend her to anybody!

Went great. House is under contract in exceptional time.

Very wel just waiting to hear back to see if we were approved

Melody from EXIT Real-estate was awesome! I believe she went above and beyond to help me, a forest time home buyer. Was able to walk me through step bye step and answered all my questions even when i called at 11pm. Never complained about the amount of homes we visited till I found the right one. Treated me like a friend not money in her pocket (client).

Excellent. She new exactly way i needed and taught me few things along the way.

Melody at EXIT Real-estate was awesome! She was able to walk me through step bye step, and able to make me feel confident about this big purchase. Didn't care how many homes I wanted to see, even answered my calls at 11pm.