Anderson Window & Gutter Cleaning

It was very good. They were very polite . He was sorry for what happened that he didn't came on time . He made up for what is happened it was completed with a good job.

Excellent. Changes were part of an overall landscaping project and downspout installation needed to be coordinated with landscaper & grass/plant installation. Excellent communication between Anderson and the landscaper - project completed seamlessly.

We are happy with the window cleaning

They completed the work when they said they would and did a great job. Before I had the work done, Tom Anderson was always available to answer questions. I spoke with him on the phone at least a few times to discuss possibly installing gutter screens. He was never pushy. I decided against the screens for another year because I had just moved into my house and am not sure if they will be necessary. I want to see how my gutters look after a full year. Tom never once tried to push me into any products or services that I did not need. He is a genuinely nice, honest guy and I look forward to having his company clean my gutters, wash my windows, and possibly install those gutter screens in the future. I strongly recommend Tom and his company.

The two men were here about 45 minutes +/-. They placed the gutter debris in buckets, they did not throw it on the ground. They scraped the gutter to loosen the hardened debris. They placed all the debris in a large container in the back of their truck and took it all away. They did a very good job.

Poorly, I have a gutter that was never fixed and and 4 different invoices with random prices and scratched out amounts. I asked Tom or Jimmy ( the gentlemen who did the original work) to come out so we could discuss. Tom did and said he would return with different elbows and possibly run a new gutter down the side of the house, I was up for all of it?he set and appointment and never showed. Update 11/13/14, in response to the company's response: I am happy to pay a bill for services performed, no services were performed. Anderson Window and Gutter is attempting to muscle the money out of me by threatening collections. Bottom line, my gutter was not fixed, it remains how it was before they came out, what am I paying for?

First time I called to schedule, we were told the gutters would be scheduled to clean the next week. We were quoted $150. No one ever showed up or called. Second time I called, we were told the gutters would be scheduled to clean the next week. Again, no one ever showed up. I think this is their standard response. A couple weeks later, we received a phone call asking us if the work had been performed to our satisfaction - but the work had never been performed. It was finally scheduled for that week. The person they sent to perform the job called first and asked what we had been quoted and if we had gutter guards. We told him $150 and we had gutter inserts. He seemed very displeased and told us it would be an additional $25 to remove these inserts and dispose of them. They arrived and performed the work. That evening, my son was outside and found the gutter inserts laying in our yard, in the bushes, and stuck in the tops of trees. The invoice reflected a charge of $200, which had been crossed out and written in as $175. Overall, our experience with this company was unsatisfactory. I would not recommend them to anyone, and we will never use them again. Forgot to mention they trampled my Hydrangeas and destroyed one of my landscape bushes in the front yard.

They did an excellent job. I would highly recommend them.

I contacted this company on Wed. 7/16/2014 to get their prices and availability. They gave me their prices & said they could schedule my job for this week. I told them I was waiting for a quote from another company and would call back the same day as to my decision. I called them back within half an hour and explained to them that I needed the windows done no later than Friday because my family was having a big coming home party for my son who has been in the Navy for over 20 years, that he would be here a week and then was going to the middle east on his next tour of duty. The operator again said she scheduled my job for this week. I called back Thurs. am to confirm day/time they would come. This operator found no record of any appointment for my job! I explained why I needed the job done by Friday. She told me she now put me on the schedulde for this week. When I asked, again, if she was sure they could come today or tomorrow because I needed to be here for them to do the job. I told her if they could not come on Thurs or Fri. I would postpone the job for after my son leaves. She immediately began to backpedal and said she would schedule my job for August because their crews are so busy right now. I asked her why did she first say she put me on the schedule for this week then tell me that they actually couldn't do the job this week? The owner came on the phone and I tried to explain what happened - the missing appointment in their system, first telling me they could come this week then saying they really could not. If they had said yesterday that they couldn't come this week I would have scheduled for August. Instead of apologizing, the owner kept interrupting me as I tried to explain what happened, he told me I was unreasonable to expect anyone to come out on such short notice and he also blaimed his employees for being new and causing the mixup. ALL HE HAD TO DO WAS SAY HE WAS SORRY FOR THE MIXUP AND OFFER TO SET UP A SOLID APPOINTMENT IN AUGUST and I would have been happy. I hope this was just a one-off situation and that he does not treat all potential customers so poorly or bad-his employees. I will use a different contractor from Angies List.

Having been using Anderson for several years then tried another company on Angie's list; now I'm back with Anderson. Responsive in making appointment. Showed up on the date as scheduled. Goes the extra step to make sure gutters are clean and water flows out appropriately.

They were good. I had an extraordinary amount of windows in my house. Their work was fine. For the price, they were like everybody else.

Anderson responded quickly and was at our house in 2 days. No issues, everything went as expected.

We needed our gutters cleaned because they were overflowing and possibly causing seepage in our basement. It is a two story house and we could not get up tnere to clean them out ourselves. I called Anderson. The man who scheduled the service said that it would probably be a few days before anyone could get out to our home, but we would receive a call before they arrive. I received a call from Anderson the next day and they did the work that next day. Great service, great job.

Mary the receptionist was very nice and gave me all the information I needed and advised me of a time frame when they could come out to do the job. I was amazed when I received a phone call from Steven, one of the gutter cleaning guys, that they would be out the same day! Within a half an hour of his phone call, Steven and two other men showed up and proceeded to do an awesome job on our gutters. They cleaned up after themselves, worked quickly and professionally.Very nice guys. I highly recommend Anderson to anyone that needs their gutters cleaned. They left an invoice with us, and off they went. Outstanding service.

Anderson did a good job with the windows and quickly replaced the piece of soffit.

Three very great guys arrived on time and thoroughly cleaned gutters for house and garage. They were polite and did a wonderful job for a very reasonable price. I would highly recommend this company. I've used them several times and have always been very pleased.

They were professional and clean and once they were finished with their job, they never know that they're even there.

They were fabulous. They did a super job. I would highly recommend them.They gave me a 10% senior discount, which we did not even ask for.

installation went well. it may be too early to assess the quality or longevity of the newer screens.

Gutters were cleaned, including the very high one at the back of the house. The outside of the gutters looked a little messy after though.

This an awesome company to do business with. They do a great job, clean up before they leave, and do what they say they will do. We have had Anderson clean the gutters at our house for years now, and will continue. Great company!

They cleaned the gutters with a leaf blower and by hand. The wet, soggy leaves were placed in a bucket and taken to the street for the city to pick-up. There were not any globs or mounds of leaves left on the ground. A very good job,... just like they do every year.

They showed up when they were suppose, they got the job done in a timely manner. The price was reasonable.

On 7/25/13, we had Daren and Mike clean all gutters. They arrived on time, did a professional job, were clean and polite. I would recommend this company to anyone looking to get gutters cleaned.

The scheduling was a rough start - my wife called and scheduled gutter cleaning and they said they would come within 2 weeks, whenever time allowed. They had forgotten what we needed done and had to call to clear it up, but they came out in about a week and got the job completed. When they came to clean the gutters, they were quick, did a good job and cleaned up well. They accidentally dropped a hose on a flowerpot, but quickly apologized instead of ignoring/hiding it. We were happy with the service and will definitely use again.