A Step Ahead Flooring

Hardwood Flooring Sales and Installation, Flooring Sales and Installation, Carpet Sales and Installation

This pro has maintained an average of 4.5+ stars throughout their time with Angi.

About us

Earned Angie's Super Service Award for six consecutive years from 2016-2021!!! Christopher is N.W.F.A. (National Wood Flooring Association) trained and an artisan by nature. We offer intricate inlays, borders, distressed, wide plank and character floors for our hardwood customers. We also install pre-finished solid, engineered, and laminate flooring. We provide custom stain colors with onsite color consultations and we use state of the art waterborne, oil modified, wax, and hard wax oil finishing systems. Our company is EPA certified. We are proudly family owned and operated, established in 2003. Our solid team of installers have over 100 years combined experience. We are a full service hardwood flooring installation, custom finishing company, and also offer carpeting sales and installation. Call us today for all your flooring needs!

Business highlights

21 years of trusted experience

Services we offer

New Hardwood Installation, Hardwood Restoration, Sand Re-Finish, stair treads, pre-finished and engineered installation and repairs. New carpet installation.

Amenities

Free Estimates
Yes
Warranties
Yes


Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
PayPal
Visa

Photos of past projects

Reviews

5.077 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
96%
4
3%
3
0%
2
0%
1
1%


Rating CategoryRating out of 5
quality
5.0
value
4.9
professionalism
4.9
responsiveness
5.0
punctuality
5.0

Filter reviews by category

Showing 1-25 of 77 reviews

Suzanne D.
11/2024
5.0
hardwood floor
  + -1 more
Excellent! I would recommend Chris and this company without reservations. Chris arrived promptly to review the job and give a quote. He arrived as expected, no delays. He was courteous and professional. He and his helper were clean and respectful of my home and finished on the timeline that he suggested. I would definitely hire him again and recommend to all.
Description of Work: Living Room, Dining Room, Den, Foyer Hardwood Refinishing

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,000

Shahista K.
02/2024
5.0
hardwood floor
  + -1 more
Work was performed professionally and in a timely manner.
Description of Work: Hardwood Flooring Refinish

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Ric M.
11/2023
5.0
hardwood floor
  + -1 more
Very well. Floors are beautiful! Crew was professional. Project finished early. Thank you!
Description of Work: Refinish Hardwood
Rating CategoryRating out of 5
Yes, I recommend this pro

Alyssa S.
10/2023
5.0
hardwood floor
  + -1 more
Chris and his excellent team came in to finish a job the right way. I wish we used them from the start. They completed the work quickly and the floors turned out just the way we wanted them. Chris provided well rounded suggestions for us based on his experience and it really helped us see the job through. Thank you!
Description of Work: Refinish

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from A Step Ahead Flooring
Thank you for your kind review. We pride our work on knowledge and customer service! Enjoy your floors!!

jordan G.
10/2023
5.0
hardwood floor
  + -1 more
Chris and his team did amazing work! Our floors are beautiful and they did a wonderful job with every detail. They went out of their way to match thresholds to the new floor color and they even fixed a closet door that had been broken for some time. Above and beyond a great job and I would recommend them to everyone!
Description of Work: installation

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from A Step Ahead Flooring
Thank you for the kind review! We pride Our work & customer service. Enjoy your floors!!

Ritwik S.
08/2023
5.0
hardwood floor
  + -1 more
Chris and his team were awesome . I would hire them again . Chris is a true professional. Highly recommended!!!
Description of Work: Hardwood Flooring Refinishing

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,800

PEGGY R.
03/2023
5.0
hardwood floor
  + -1 more
It all went smoothly. Team is efficient and professional. Chris answers all questions with great info, suggestions.
Description of Work: hardwood refinish

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,000

Tony S.
12/2022
5.0
hardwood floor
  + -1 more
Went smoothly and everything was completed according to plan. High quality work and fair prices. Final price was exactly as what was originally estimated.
Description of Work: install hardwood
Rating CategoryRating out of 5
Yes, I recommend this pro

Sarah S.
08/2022
5.0
hardwood floor
  + -1 more
This crew is amazing! The attention to detail and professionalism was outstanding! Chris is so easy to get a hold of and was always confirming and reconfirming to make sure we were happy with everything. I would highly recommend them for any hardwood installation and refinishing! Our floors are incredible!
Description of Work: Refinish Hardwood Flooring

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$9,500

Response from A Step Ahead Flooring
Thank you for your kind review. We take pride in our work and hope you enjoy your floors for years to come!

Beverly R.
06/2022
5.0
hardwood floor
  + -1 more
Very pleased with the team. They were very responsive from estimate through finished project. The job was done in less that 2 days with minimal disruption. The floors look great!
Description of Work: Refinish Hardwood Flooring and installation of new baseboard

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from A Step Ahead Flooring
Thank you! We hope you enjoy your floors for years to come!

Debbie B.
04/2022
5.0
carpet installation, hardwood floor
  + 0 more
Chris and his crew were great! We were kept informed every step of the way. The floors are beautiful!
Description of Work: Replace carpeting with hardwood flooring

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$13,000

Tony S.
11/2021
5.0
hardwood floor
  + -1 more
Great Chris, Kim, Ron, and the rest of the team were very helpful, courteous and knew their stuff. Answered all of our questions. And the floor looks great.
Description of Work: hardwood refinish

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,700

Response from A Step Ahead Flooring
Hi [Member Name Removed], Thank you again for the opportunity to earn your business. We hope you enjoy your floors for years to come!

Jas S.
09/2021
5.0
carpet installation, hardwood floor
  + 0 more
Chris and his team did an excellent job in refinishing/repairing the hardwood floors! They take pride in their work, and it shows! The cost of the job was very reasonable. I highly recommend.
Description of Work: Refinishing/repairing the oak hardwood floors in the kitchen and dinning room.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,650

Response from A Step Ahead Flooring
[Member Name Removed], thank you for the review and for giving us the opportunity to earn your business. We truly hope you enjoy your floors for years to come!! Best, The ASAF Team

Lauren L.
06/2021
5.0
hardwood floor
  + -1 more
We had Chris, Tom and the team refinish all of our hardwood floors. The team did an amazing - in a time when it can be difficult to communicate with contractors or get a call back - I was thoroughly impressed with the level of communication throughout the entire process and updates on how things were coming along. They made every effort to make the process go as quickly and smoothly as possible. We completely changed the color of our floors and it looks as though they were always this color!! The harshest of critics has yet to find something they missed. They were even able to replace planks where a wall once was - there is no way anyone can tell that those pieces of flooring are new to the house. They are true masters of their craft and artists! Would hire them again in a heartbeat.
Description of Work: hardwood repair, plank replacing and refinishing

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from A Step Ahead Flooring
Thank you! Our mission is to leave our customers with floors they will enjoy for years to come. Again, we thank you for the opportunity to earn your business. The ASAF Team

dennis D.
03/2021
5.0
carpet installation
  + -1 more
Chris (owner) has a great family owned company and his workers are very good as well. They all did a great job as this was the first time I contacted him and his company's workers to construct the oak wood flooring in my townhouse. Excellent service, hard working, fair price and they all take great pride in their work. No one better to hire!
Description of Work: Oak Wood Flooring of Downstairs and Upstairs of Townhouse

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from A Step Ahead Flooring
[Member Name Removed], it was our pleasure working with you. We hope you enjoy your floors for years to come! Best regards, ASAF Team

Chris K.
12/2020
5.0
hardwood floor
  + -1 more
Chris and team did an excellent job! We are very pleased with the work. They were very professional and take pride in their work. Highly recommended! Thanks ASAF!
Description of Work: Hardwood Flooring Installation/Refinishing

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from A Step Ahead Flooring
Hi [Member Name Removed], Thank you! Our number one goal is for our customers to love their floors for years to come! We appreciate you giving us the opportunity. Enjoy your holidays. The ASAF Team

Rebecca K.
11/2020
5.0
hardwood floor
  + -1 more
Our entire second floor needed a combination of ripping out carpet, patching weird missing holes of hardwood, installing hardwood into our master bedroom & closet, refinishing, and staining it all to perfectly match our living room. Everything was completed in 8 days, the exact time frame that was originally quoted. The work they completed is stunning. I would absolutely recommend them to anyone in the Chicagoland area looking for professional, local, and quality flooring services.
Description of Work: Hardwood Installation & Refinishing

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,500

Response from A Step Ahead Flooring
Hi [Member Name Removed], Our goal is for you to love your floors for years to come! Thank you for the opportunity!! The ASAF Team

susan C.
09/2020
4.0
hardwood floor
  + -1 more
Excellent.. very satisfied & their people are very courteous & nice
Description of Work: re-sand hardwood floors
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from A Step Ahead Flooring
[Member Name Removed], we thank you for your review and hope you enjoy your floors for years to come! The ASAF Team

Tom J.
07/2020
5.0
hardwood floor
  + -1 more
My wife and I could not be more pleased with the installation. The installers were efficient, professional, and master craftsmen. Our floor is absolutely stunning and we are so glad that we hired A Step Ahead Flooring for the job. I highly recommend for anyone looking for hardwood flooring installation.
Description of Work: Reclaimed barn wood flooring installation

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,600

Response from A Step Ahead Flooring
Thank you [Member Name Removed]. Our team takes every effort to get the project done professionally and we take pride in customer satisfaction! We hope you enjoy your floors for years to come! ASAF Team

David K.
06/2020
5.0
hardwood floor
  + -1 more
Chris and his entire team were great. Everyone had patience with my numerous questions, showed extreme attention to detail and clearly take pride in their work. I couldn't be more pleased with the outcome and will not hesitate to call them again for my future hardwood flooring installation work.
Description of Work: Hardwood Flooring

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$7,800

Response from A Step Ahead Flooring
Thank you [Member Name Removed]! We take pride in our work and appreciate your review. We hope you enjoy your floors for years to come!! ASAF Team

Nate D.
05/2020
5.0
hardwood floor
  + -1 more
A Step Ahead was prompt with their communication, offered a reasonable quote to refinish hardwood floors. When we ripped up the rest of the carpet and realized we only had 1/3 of the room with salvageable floors, they quickly gave us another reasonable quote for a new floor install. They did a very high quality job and cleaned up well after.
Description of Work: Hardwood floor install

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,300

Response from A Step Ahead Flooring
Thank you [Member Name Removed]. It was a pleasure doing business with you. We hope you enjoy your new floors for years to come!

Jim W.
03/2020
5.0
flooring contractor
  + -1 more
We love it. They were very polite and professional. Did a great job and fast. Very little dust and they cleaned up when done.
Description of Work: Refinished hardwood floor

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,500

NANCY M.
11/2019
5.0
flooring contractor
  + -1 more
So happy with more hardwood in our home. The match to existing rooms is perfect.
Description of Work: Nov 2019

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,600

mike T.
10/2019
5.0
flooring contractor, hardwood floor, remodeling
  + 1 more
My experience with A Step Ahead Flooring was amazing. The experience from beginning to end was seamless. We had old flooring refinished and new flooring added at the same time. Everything blended in perfectly. The finished floor has exceeded my expectations many times over. I find it rare these days to find a company that takes such pride in their work and focused on the customer as A Step Ahead Flooring did. Thanks Chris and crew for everything!
Description of Work: flooring re-sand

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from A Step Ahead Flooring
Thank you so much for the great review! It is our continued goal to give our customers a positive experience from beginning to end! We hope you enjoy your floors for years to come!! Regards, The ASAF Team

CURTIS W.
09/2019
5.0
flooring contractor, hardwood floor
  + 0 more
Refinished the white oak hardwood floors in our foyer and kitchen. We changed the stain color from a medium maple to darker Jacobean; went from semi-gloss finish to satin finish. Our floors now look better than when they were new! Our experience with A Step Ahead Flooring was great. Highly recommend.
Description of Work: Hardwood Flooring Sales and Installation

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,100

Contact information

6104 Woodward Ave, Downers Grove, IL 60516

http://www.Astepaheadflooring.com

Service hours

Monday:
7:00 AM - 7:00 PM
Tuesday:
7:00 AM - 7:00 PM
Wednesday:
7:00 AM - 7:00 PM
Thursday:
7:00 AM - 7:00 PM
Friday:
7:00 AM - 7:00 PM
Saturday:
7:00 AM - 5:00 PM

Licensing

Insured

No License Required for Trade

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
Yes
Use Green Products or Work Practices
No
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Hardwood Flooring Sales and Installation,
Flooring Sales and Installation,
Carpet Sales and Installation

FAQ

A Step Ahead Flooring is currently rated 5 overall out of 5.

Monday: 7:00 AM - 7:00 PM

Tuesday: 7:00 AM - 7:00 PM

Wednesday: 7:00 AM - 7:00 PM

Thursday: 7:00 AM - 7:00 PM

Friday: 7:00 AM - 7:00 PM

Saturday: 7:00 AM - 5:00 PM

A Step Ahead Flooring accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,PayPal,Visa
Yes, A Step Ahead Flooring offers free project estimates.
Yes, A Step Ahead Flooring offers eco-friendly accreditations.
No, A Step Ahead Flooring does not offer a senior discount.
No, A Step Ahead Flooring does not offer emergency services.
Yes, A Step Ahead Flooring offers warranties.
A Step Ahead Flooring offers the following services: New Hardwood Installation, Hardwood Restoration, Sand Re-Finish, stair treads, pre-finished and engineered installation and repairs. New carpet installation.

Contact information

6104 Woodward Ave, Downers Grove, IL 60516

http://www.Astepaheadflooring.com

Service hours

Monday:
7:00 AM - 7:00 PM
Tuesday:
7:00 AM - 7:00 PM
Wednesday:
7:00 AM - 7:00 PM
Thursday:
7:00 AM - 7:00 PM
Friday:
7:00 AM - 7:00 PM
Saturday:
7:00 AM - 5:00 PM