James Backhoe Service, Inc

unknown

they cut the wires going to my boat dock..Wiring never worked after they rewired wires 2. when putting wiring in house for septic tank they unpluged my refrigerator fogot to plug back in. all the meat went bad .would not replace meat . Told me to just sue says he has a whole row of lawyers to take care of me. All I wanted was to replce one ham ,one pizza

unknown

We went with James Backhoe because they were the one company out of 4 that actually had someone to answer the phone! We did receive calls from two others and one other estimate for service, but James Backhoe was the lowest cost and fastest to respond to all our questions.When deciding when to have our system replaced, it was recommended that we wait until after a large party we were planning at our home. Good thing, new septic systems are pretty bad on the lawn.The team arrived early, and all three were constantly working like a well oiled machine. They seemed to know exactly what the next step was and worked in coordination with each other. When they found the old pipe leaving the house was made of steel (highly unusual) they made a quick call and had the tools and equipment needed without losing a beat. I was present and asking questions along the way, and was always answered respectfully and fully. They even dug up a grape vine I had been unable to get to before they came.They were very careful to refill the holes with the clay soil going in first and the nice black soil on top so that we can more easily garden and reseed the grass. They left mounds of soil over the dug areas so that as the soil settles we will have a nice even lawn.When spending this kind of money, I want every thing to go perfectly. I honestly feel that it did. I would recommend James Backhoe to anyone.