Window Cleaning Plus

Don't hire this firm. They are unreliable and don't give a d*** when you call them on it. I had been promised that my gutters would be cleaned when the firm visited Evanston. First, this was going to be Thanksgiving week. They claimed it was too cold and I was told they would be in the Evanston area on Dec. 4. They never showed up. When I called them on December 5, basically Sue said there wasn't anything she could do about it. "I just answer the phones." She said she would "report" the problem but clearly could not care less about what had happened. These people are unreliable and will leave you in the lurch. DO NOT hire them.

I first scheduled the service about the third week of Oct. and was told someone would be out the next week. No one came, so I called again, and was again told that someone would be out. By Nov. 23, no one came, so I called a third time and was told by the person on the phone that she would find out from the service person what was going on. On Nov. 24 I received a message that there would be no more cleaning in my area this year. By this time the weather got cold and it was too late in the season to get another company. --- I should have been told sooner that this company could not do the job.

The workers were courteous and neat. The material from the gutter was left near the house in a recycling bag. Everything went very well and we were pleased by the work.

THEY DID A GREAT JOB. TWO GUYS CAME OUT AND DID OUR TWO STORY HOUSE IN ABOUT A 1/2 HOUR. THEY WERE VERY PROFESSIONAL AND I WOULD HIGHLY RECOMMEND THEM.

EXCELLENT JOB IN A SHORT AMOUNT OF TIME. I HAD TO CALL THE COMPANY TO CHANGE APPOINTMENT TIMES AT THE LAST MINUTE. THEY WERE VERY ACCOMMODATING TO FIT MY SCHEDULE.

THEY DO A GREAT JOB.

THE PRICE IS REASONABLE. HOWEVER, THEY SHOWED UP ABOUT 2 WEEKS LATE. THE WORK WAS DONE WELL.

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WHEN I CALLED FOR A QUOTE, THEY GAVE ME AN AMOUNT WHICH WAS DIFFERENT THAN WHEN HE ARRIVED. THEY WERE GOING TO COME THE LAST WEEK OF NOVEMBER, BUT THEY DIDN'T ARRIVE. I CALLED HIM ON 12/1/03 AND HE FINALLY CAME OUT AND DID THE JOB ON 12/2/03. HE EXPRESSED TO ME THAT HE PROBABLY WON'T EVEN GET TO ALL OF THE JOBS THAT HE HAS QUOTED. THE PRICE WAS SUPPOSED TO HAVE BEEN $55 TO $60 AND IT ENDED UP AS A $70 JOB, AND THAT WAS AFTER I HAD TO HASSLE HIM ABOUT IT.

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THE ESTIMATE THEY GAVE OVER THE PHONE WAS SLIGHTLY HIGHER THAN WHAT THEY CHARGED ME.

THIS IS THE SECOND TIME I''VE USED THIS COMPANY. THEY ARE VERY REASONABLE AND DO GOOD WORK.

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THEY SWEPT THE LEAVES OFF MY GARAGE OVERHANG ONTO MY YARD AND LEFT THEM THERE. THEY WERE SUPPOSED TO LEAVE AN ESTIMATE TO INSTALL GUTTER GUARDS, BUT THEY DIDN''T. I WAS NOT HOME WHEN THE WORK WAS DONE, AND IT HASN''T RAINED YET, SO I''M NOT SURE ABOUT THE QUALITY OF THEIR WORK.

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THEY WERE VERY PROMPT AND CAME OUT THE NEXT DAY TO DO THE SERVICE. THEY WERE VERY QUICK AND TIDY AND DID A GREAT JOB. I WOULD HIGHLY RECOMMEND THEM TO OTHERS.

HAVE USED THEM FOR YEARS. THEY DO A WONDERFUL JOB, WITH EXCELLENT ATTENTION TO DETAIL

THEY HAVE ALWAYS BEEN ON TIME AND FAIR