Lazy, rude, and LGBTphobic. These were the absolute most useless loaders I have ever seen. We ended up asking them to leave because their complaining, attitude, and s***** work ethic was worse than not having help. The service is so atrociously bad, I would not recommend this place even if it were free.
Description of Work: Loading a truck full of boxes and bedframes.
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
2.0
punctuality
4.0
cara L.
03/2022
5.0
moving companies
+ -1 more
This company is AMAZING! quick, efficient and didn't hurt any wall or wood floor- went so well first truck I used them for second truck. Thank you!!!
Description of Work: loading truck
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$400
Ann M.
01/2022
1.0
moving companies
+ -1 more
Rude, unprofessional and lazy team I hired for a guaranteed 3 hours. They only worked 2 hours. They refused to move some items and those they did move they complained the entire time. I cannot say enough bad things about this company. All I can say is “don’t hire them ever.” Any other company has to be better.
Description of Work: Move from my former residence to new house
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
5.0
punctuality
5.0
$360
Philip B.
10/2014
1.0
moving companies
+ -1 more
unknown
Description of Work: They did a lousy job of starting the loading of the truck I had reented and then announced they had another job to get to in downtown Chicago and left early. As a result of the lousy loading we had to rent another trailer to complete the move. Just totally unprofessional.
Rating Category
Rating out of 5
quality
1.0
value
2.0
professionalism
1.0
responsiveness
1.0
punctuality
2.0
Bob / Oleta W.
10/2013
5.0
moving companies
+ -1 more
The company stayed in touch before the move, got to the job on time, and handled everything efficiently and professionally. They were careful moving and tying down items, and finished far more quickly than I expected. After a 6-hour drive, we unpacked the truck and found no damage to anything.
Description of Work: A two-man team loaded a 17-foot truck at two locations (house and storage facility).
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
Alison R.
10/2011
5.0
moving companies
+ -1 more
This was the second time I'd hired Metro to load/unload for a move, and they're great. I recommend them to anyone looking for help moving at a reasonable price. They guys worked hard and quickly, but were very nice and helpful. They were able to help us dismantle the heaviest furniture and took care of all the antiques, art, and china.
Description of Work: Across-town move from 2nd floor apartment to 1.5 story single-family home.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$450
Alison R.
10/2011
5.0
moving companies
+ -1 more
Easiest move I've had! Guys were great; they worked fast and took great care of all my stuff. They were even nice to the cats. They took care of the antique furniture and we didn't have any damaged furniture or boxes.
Description of Work: Load/unload for across town partial move from townhouse to apartment.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$400
Phil T.
11/2010
5.0
moving companies
+ -1 more
It was a great experience. I would highly recommend them. They were delicate with my things. They were very helpful. I liked them a lot. I paid them extra for the guys. They were great on price. They were awesome.
Description of Work: They completed personal home moving.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$400
Jayson N.
07/2008
5.0
moving companies
+ -1 more
I previously used them which was a good experience, you just call in a week advance and get set up, they were prompt and on time they unloaded a fifteen foot truck in two in a half hours. They were professional, and they didn't break any of our stuff, and I would use them again.
Description of Work: They helped me load and unload a rental truck, helped me move.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$250
Maureen D.
11/2007
5.0
moving companies
+ -1 more
I was surprised by the number of breaks they took because there were so many. They don't have their own truck, but they have all the other necessary equipment for moving such as dollies, etc.
Description of Work: They moved our furniture from our house to the house next door. Paid $75/hr for 3 men.
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Service Categories
Moving Companies
FAQ
METRO LOADING SERVICES is currently rated 3.8 overall out of 5.
Monday: 9:00 AM - 5:00 PM
Tuesday: 9:00 AM - 5:00 PM
Wednesday: 9:00 AM - 5:00 PM
Thursday: 9:00 AM - 5:00 PM
Friday: 9:00 AM - 5:00 PM
Yes, METRO LOADING SERVICES offers free project estimates.
No, METRO LOADING SERVICES does not offer eco-friendly accreditations.
No, METRO LOADING SERVICES does not offer a senior discount.
No, METRO LOADING SERVICES does not offer emergency services.
Yes, METRO LOADING SERVICES offers warranties.
METRO LOADING SERVICES offers the following services: LOADING AND UNLOADING OF RENTAL TRUCKS, PODS, ABF TRAILERS, STORAGE VAULTS, OFFICE MOVES, AND IN-HOUSE MOVES.