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M & G WINDOW WASHING

Window Cleaning, Deck Maintenance, Gutter Cleaning,

About us

DBA: M&G, THE PROFESSIONAL WINDOWS WASHING & GUTTER CLEANING INC.

Services we offer

WINDOW & GUTTER CLEANING, POWER WASHING, CARPET & RUG CLEANING, DECK CLEANING & TREATMENT, FURNITURE CLEANING, GUTTERS & DOWNSPOUTS, SNOW REMOVAL.

Amenities

Senior Discount

15%



Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

2.18 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
0%
4
13%
3
13%
2
13%
1
63%


Rating CategoryRating out of 5
quality
2.8
value
2.6
professionalism
1.9
responsiveness
2.7
punctuality
2.4
Showing 1-8 of 8 reviews

Dawn K.
06/2014
1.0
window cleaning
  + -1 more
What a terrible experience. I hired this guy to finish my deck. The good part is he accommodated my request to have it done right away in preparation for a party. The worker who came to stain my deck got red stain all over my cream colored fence and also all over my cream colored siding that runs along the deck. He then tried to cover up his mistakes with white paint. My fence and siding are now freckled white, tan and red. I called the owner and politely requested that he come and see what his worker did and had all intentions of us working together to get it corrected. The owner, Greg Drapczynski, started screaming at me and went on and on about "you people" (meaning Americans). He was aggressive, mean and argumentative. I later sent him text messages with picutres of the problem hoping he would realize that there was a serious quality issue with their work and that it would perhaps make him calm down and work with me to resolved. He then called me screaming again. I eventually told him to never step foot on my property again or I would call the police. This man is really out of control emotionally and needs to take some anger management classes - along with some classes on how to stain a deck without staining everything around it. Haven't decided what if anything I am going to pay them. I have to see what it will cost me to get my siding and fence back in order first.
Description of Work: Stained deck

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Hannerlore C.
06/2014
1.0
window cleaning
  + -1 more
Company never responded to requests for appt. - after about 2 1/2 weeks, I messaged them that I was going to ask for a refund. They said "Please do!" and said that they had moved. Unfortunately, I am on a short time frame and needed to schedule the services. I am left with a bad taste in my mouth for Angie's and very mad.
Description of Work: .
Rating CategoryRating out of 5
$75

Jeffery S.
08/2013
1.0
deck cleaning
  + -1 more
Needed deck washed and painted. 8-19 Arrives without an appointment, which I had requested. I was told by Greg the price would be the same as last time (5 years ago). I gave a verbal OK. They did the power-wash of the deck. 8-21 Arrive to finish preparation of deck and to paint. I requested a written quotation. The amount was $355 above the amount from 5 years ago. I expressed my displeasure and asked them to leave. After calling each other various names, they packed up and left. Bottom line = never have them do anything without first providing a written quote.
Description of Work: Verbal promise didn't match written quote. Stopped the work and asked them to leave.

Rating CategoryRating out of 5
professionalism
1.0

$875

Robert B.
03/2011
4.0
window cleaning
  + -1 more
They did a great job. They were fast at getting the job done.
Description of Work: They came out and washed our windows.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Soo R.
11/2010
1.0
gutter cleaning
  + -1 more
I wish I never called this company.
Description of Work: I called this company based on a flier (with pricing price) and they showed up a day after they agreed to. They took 20 minutes (broke my big outdoor pots) and left me a bill for more than twice the advertised listing. As a result I called the owner and asked why they would invoice me so much and the response was very unprofessional and should not be repeated. I couldn't believe my ears. I asked him how he could charge me this much for 20 minutes of work and then he called me names. I asked if he could correct my bill and he repeated all his comments again. He threaten me then hung up. I've never spoken to such an unprofessional in my adult life (as i have in speaking with this individual/owner -Greg Drapczynski. Also he falsely advertises that he is licensed.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$250

SUSAN F.
05/2010
1.0
window cleaning
  + -1 more
Very unprofessional. The notes he takes on his customers must have been written on my paperwork somehow so be forewarned as you are being profiled by this owner.
Description of Work: I have used M and G 6 times in the last 10 years. I took the last 2 years off because we had a full time person working in our company that cleaned the windows at our home. When I called and spoke to the owner he refused to come to my house. I then listened to an unprofessional diatribe of some problem he claims he had with us last year. Knowing I hadnt called him for the last two years I said "wait just a minute are you serious? " I thought he had mistaken me for someone else. His unprofessionalism during our phone call was shocking. He clearly has so much business he doesnt need my 80 window cleaning job. I am happy to go somewhere else as there are so many companies who need the work.

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0


DELENA M.
08/2008
2.0
window cleaning
  + -1 more
I had used them before and because they were reasonable, I called them back out to do the outside of my windows. They were careless with my new landscaping and plants that were around the house and easily avoidable. I was going to have them do some extra work but changed my mind due to their careless and poor judgment. The windows did look good though.
Description of Work: I used them to clean the exterior side of the windows.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
2.0
responsiveness
4.0
punctuality
4.0

$175

STEPHANIE W.
05/2008
3.0
window cleaning
  + -1 more
They cleaned just fine, nothing amazing but much better than I would have done on my own. The workers were nice; however, they showed up 1.5 hours late and no one ever called to inform me they would be late. I called the office 5 times to find out when they would finally arrive and each time I was told they would be at my home soon, which was just not the case. The price seemed decently fair, but I think most companies charge similarly. I was able to get about $25 knocked off the price after many calls to complain about the poor customer service.
Description of Work: Power washed house, cleaned inside and outside of windows and cleaned screens.

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
2.0
responsiveness
3.0
punctuality
1.0

$330

    Contact information

    650 MURRAY LN, Des Plaines, IL 60016

    www.mandgwindowwashing.com

    Licensing

    Bonded

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Window Cleaning,
    Deck Maintenance,
    Gutter Cleaning,
    Holiday Decorating,
    Snow Removal,
    Pressure Washing,
    Upholstery Cleaning,
    Carpet Cleaning,
    Blind Cleaning

    FAQ

    M & G WINDOW WASHING is currently rated 2.1 overall out of 5.
    M & G WINDOW WASHING accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
    No, M & G WINDOW WASHING does not offer free project estimates.
    No, M & G WINDOW WASHING does not offer eco-friendly accreditations.
    No, M & G WINDOW WASHING does not offer a senior discount.
    No, M & G WINDOW WASHING does not offer emergency services.
    No, M & G WINDOW WASHING does not offer warranties.
    M & G WINDOW WASHING offers the following services: WINDOW & GUTTER CLEANING, POWER WASHING, CARPET & RUG CLEANING, DECK CLEANING & TREATMENT, FURNITURE CLEANING, GUTTERS & DOWNSPOUTS, SNOW REMOVAL.

    Contact information

    650 MURRAY LN, Des Plaines, IL 60016

    www.mandgwindowwashing.com