We are a fully insured Services company with more than 25 years of knowledge & hands-on experience in all remodeling fields. We also have the credentials to be a "New Construction Inspector". Our customers can trust that all their Remodeling, Home Repairs, or Handyman needs, will be completed in a professional & timely manner and also abiding by all code specifications for the safety of our customers and others. CALL NOW! 224-381-0417 or visit our Website: www.glenns.superhomepro.com
Business highlights
27 years of trusted experience
Family Owned & Operated
Services we offer
General Remodeling Services: Additions, Basements, Bathrooms, Decks, Kitchens, Other Services offered include: All types of Home repairs and Handyman Services such as Carpentry, Resilient Vinyl floor tile,Painting (interior & exterior), shelving, caulking, New faucets, etc...... Licensed Plumbers & Licensed Electricians available. Home Repair Services: Any type of home repairs or handyman work needed. For a complete list of services visit: www.glenns.superhomepro.com
Services we don't offer
Not sure about a service ?........Just call 224-735-8882, or email: gshomerepairs@yahoo.com
It was fine. They sent 2 workers out to do the job. It was like an apprentice and one worker was teaching the other and that was why the cost was a little higher than it should have been as it took longer to complete. It could have been done more efficiently.
Description of Work: It was a deal for $55 for two hours of general carpentry work and more. They stained some trim and installed it in the bathroom. They also installed a vanity with a sink in the bathroom.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
$500
PATRICIA L C.
05/2014
5.0
remodeling, handyman service
+ 0 more
He was excellent he installed some closet systems.
Description of Work: I purchased a Big Deal $55 for Two Hours of General Carpentry Work & More!
Rating Category
Rating out of 5
Yes, I recommend this pro
$55
Bruce C.
04/2014
4.0
handyman service
+ -1 more
That was fine and good. They were fine and professional.
Description of Work: I purchased a big deal from Glenn Stevens; Home Repairs & Remodeling Services for handymen services.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
$55
Mary E.
02/2014
3.0
handyman service
+ -1 more
It wasn’t so great. I felt like they used time to travel. Once they got here, they took up a work that required that they travel back to get tools. So it was a long time before they got back. I didn’t think it was a logical approach. They did a follow up call to check the quality though.
Description of Work: I purchased a big deal for Glenn Stevens; Home Repairs & Remodeling Services for 2 hours of handymen work. I wanted them to put Plexiglass and create a removable window for my cross pace window.
Rating Category
Rating out of 5
quality
4.0
value
5.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0
$55
Response from GLENN STEVENS; HOME REPAIRS & REMODELING SERVICES
Thanks for the review and our apologies for any inconveniences. This work was done during a period when other craftsmen were being sent to some scheduled jobs. We now project manage all the work, and craftsmen are thoroughly evaluated before being sent on any scheduled work alone. When materials are needed a craftsman will go shop and purchase materials, and the costs are added to the work order. The customer can go get the materials while the craftsman start the work.
William M.
10/2013
4.0
custom cabinets, contractors, woodworking
+ 1 more
They sent a couple guys over and they did an ok job. I called them and they came back. They second guy the sent was very efficient. I was pleased with their services.
Description of Work: I came and did some work on my cabinets.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
$55
Response from GLENN STEVENS; HOME REPAIRS & REMODELING SERVICES
Sincere Thanks for the review, and a new coupon will be sent to customers for some $AVING$ on 2 hours of Handyman or Carpentry Services.
DENISE & BOB L.
10/2013
4.0
handyman service
+ -1 more
He knocked a few things off of our to-do list.
Description of Work: I purchased a big deal for Two Hours of General Carpentry Work & More.
Rating Category
Rating out of 5
quality
4.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
4.0
$55
Response from GLENN STEVENS; HOME REPAIRS & REMODELING SERVICES
Thanks for the review !
Whitney S.
08/2013
1.0
handyman service
+ -1 more
Horrible! This guy should have agreed to the job. He doesn't have a license to deal with concrete NOR does he have a clue how to use concrete! Don't hire him! He's a scam artist in every way imaginable! He was to raise the brick walkway and make it level. The walkway isn't level and pools of water lie in 2 sections, which he has not come back to fix yet. For 2 months I have asked him to come back and all he wants it 'more money' to fix it. He was to pour a slightly sloped 2" concrete slab in my back alley between garages, and he only poured it part way and had 2 sections where the water sat after a rain. It took him 2 months to come back and attempt to fix it; which is absolutely horrible now and looks like a jigsaw puzzle, is rough all over AND isn't even level in any part of the newly poured section! He even made me pay him 65% down 'for materials' or he wouldn't come back. My husband met with him on 8/12 to see how he intends to fix it now; in which Glenn indicated that he really doesn't know concrete well and he'll do whatever my husband wants him to do! Unreal! He also said that he doesn't have any money to pay for materials and that we'd have to pay him more to rent the equipment and buy materials. Again, UNREAL! I want him to dig it all out and repour the entire job, from garage to garage, and put in the appropriate expansion joints and edging AND make sure it's level and smooth! Basically, what I hired him to do... 'a professional concrete job'!
Description of Work: Concrete and brick work in my backyard
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$6,000
Response from GLENN STEVENS; HOME REPAIRS & REMODELING SERVICES
There were many repairs done at the property mentioned and done correctly and to the customers satisfaction as was told by the said customer. Patching in order to stop leaks to the basement, drywall patching inside, tile work, trim work, new exhaust fan installed, etc...... Unfortunately the concrete slab was done with some flaws, by a sub-contractor. The concrete wasn't suppose to be poured to touch a neighbors property without permission to do so, and that was never given. The customer gave a bid from another concrete guy for $1500 to fix the slab that had cracks, and it was done. The walkway pavement bricks had some settling and the customer was offered a solution. (adjusting bricks that settled) The customer refused. We are not using sub-contractors anymore and we are only doing repairs to concrete. We apologize for our mistake during this job and have made changes so this doesn't happen again. We specialize in Home Repairs, Handyman Services, and Inside Remodeling. Thanks for your understanding.
Mary I.
08/2013
5.0
handyman service
+ -1 more
I was in the process of getting ready to put house on the mortgage so there were lot of things to be updated, corrected, installed that kind of things. I think I was able to do the work with him. I think I had couple of things and we were able to get it done within the time we had allotted so he did fine work.This is quite honestly and my life has changed so much at the same time I was going to the process of selling a home and trying to relocate 2000 miles and get away almost everything I owned, just to get out there and all kinds of other stuff related to this job change, really for like 18 months my life was a bore. I would use them if I live there.
Description of Work: I used Glenn Stevens; Home Repairs & Remodeling Services in March 2011. They did chandelier and miscellaneous handyman services.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
$55
Donna S.
07/2013
5.0
handyman service
+ -1 more
Good work! Arrived on time and completed all tasks!
Description of Work: Small around the house jobs. Completed a "honey-do" list.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
Mary S.
05/2013
4.0
handyman service, contractors
+ 0 more
Work was done somewhat slowly because I had asked that the ceilings in two areas be repaired before painting. The window wall was done satisfactorily as was the installation of the new vanity. However, he fired the person repairing the ceilings and so it took longer to get to priming and painting. Sometimes it was difficult to get a commitment to complete a job because he was basically a one man show and had several other jobs at that time. In the end, he failed to show for several days and I completed the ceiling painting myself.
Description of Work: Repair and plaster area around a window and portions of two ceilings. Prime and paint two ceilings and bathroom walls. Install a vanity and trim around a small bathroom floor. Also paint the living room ceiling - no prep.
Rating Category
Rating out of 5
quality
4.0
value
5.0
professionalism
4.0
responsiveness
4.0
punctuality
3.0
$1,200
Response from GLENN STEVENS; HOME REPAIRS & REMODELING SERVICES
Thanks for the report. At the time we were going through trying to find technicians and had to let some go for different reasons. We have some dependable technicians now and our business is growing. Thanks to all of our customers.
Raymond S.
05/2013
3.0
remodeling
+ -1 more
They never responded, but two months later they finally called me back. I had already found another company to do the work.
Description of Work: I tried to call them twice to have them do some work. I also emailed them.
Rating Category
Rating out of 5
responsiveness
1.0
Curtis S.
05/2013
4.0
handyman service
+ -1 more
Was Ok I guess. I had some language/communication barriers with the two helpers he used. They didn't do things exactly as I wanted them to. But I got what I needed. Would probably use them again, but I would be more exacting and careful about the instructions. And be more watchful over the work as it was done.
Description of Work: They put some plywood on the floor of the attic.
Rating Category
Rating out of 5
quality
3.0
value
4.0
professionalism
2.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
$300
ILEEN L.
05/2013
5.0
drain cleaning, handyman service
+ 0 more
Glen arrived on time, was courteous and professional. He unclogged the drain and caulkied the sink very quickly and efficiently. I need to have an electrical outlet moved and he arranged for an electrician to come out next week. Glen took measurements of my deck and will submit an estimate for re-staining the deck. If his quote is reasonable, and I'm betting it will be, then I will absolutelyhire hime to do the job.
Description of Work: Cleaned clogged drain Caulked bathroom sink
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$62
TERRIE R.
04/2013
2.0
fencing, handyman service
+ 0 more
We signed up for the special Glenn offered through Angie's List. Glen responded to my phone call and set up a time to come out. He never showed up and did not return follow up calls. I asume he was over-extended with people who signed up for his special. I finally had to threaten to complain to Angie's List. He came and did the work, and he did a fabulous job. This man is a great carpenter. However, I cannot recommend him because of his lack of responsiveness.
Description of Work: We signed up for the special Glenn offered. We needed to have our fence repaired so that it would not collapse.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
Phuong L.
03/2013
1.0
handyman service
+ -1 more
I was thinking about buying a Buy It Now deal and called with some questions and to set up day for an estimate. I never got a return call back. Instead.....about a week later I got a spam text from this company to visit their website. Really? Who does this? Glenn Stevens- if you are reading this, please remove my phone number from your spam distribution list. I left my number for a call back not for your unwanted solicitations! I was giving you the benefit of the doubt after reading all the negative reviews on your company but you proved them to be right. Would never use this company.
Description of Work: I left a message for an estimate.
Rating Category
Rating out of 5
professionalism
1.0
responsiveness
1.0
Response from GLENN STEVENS; HOME REPAIRS & REMODELING SERVICES
Hi, My name is Glenn Stevens and we want to apologize to customers that weren't responded to. We were in the hospital for a while with pneumonia and the flu and due to that we missed some emails and phone calls. These health issues have also caused some financial issues. We are now working on getting our financial obligations cleared up and are doing business again. Our sincere apologies go out to Angie's List and all of our customers.
CAROL M.
03/2013
5.0
drywall
+ -1 more
They were efficient and did a good job.
Description of Work: They did some drywall repair in my finished basement.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$55
Maria C.
03/2013
1.0
handyman service
+ -1 more
with oput getting into too much detail, overall installation had to be removed and new shelf unit installed
Description of Work: After making a coupon purchase, I regreted doing so since it did not state exaclty what would be coverd by the coupon. Had to make several appt since they kept changing the dates of availablilty. aterials that was bought on my behalf was not the correct type (shelf and brackes had to be replaced. Overall I ended paying double the cost of what was to be a simple installations of shelfs for a converted closet to a pantry. I ended up doing the work myself afterwards.
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
3.0
responsiveness
1.0
punctuality
3.0
$500
joanne N.
03/2013
5.0
handyman service, home remodeling
+ 0 more
See above - it was simple work for someone with experience but more than i could manage on my own. Glenn's work was quick and careful.
Description of Work: Glenn was great. He assembled a bathroom vanity and over the toilet storage unit from Home Decorators Collection. Removed old vanity and mirror and put in all the newly assembled items plus a new mirror. Very careful, diligent work. Very pleasant and punctual. I would definitely use Glenn again.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$400
Julie P.
02/2013
1.0
handyman service, basement remodeling
+ 0 more
Was completely unprofessional, disorganized and kind of hyper. His helpers were polite and more professional than he was- although one of them had absolutely no carpentry experience and was just helping as a favor to him. Within a day or two I just wanted him out of my house. He overpromised and underdelivered.
Description of Work: I purchased two of the Deals that they offered and also asked for a bid for framing my basement. I wanted to use the coupon for the installation of crown molding, and ended up hiring Glenn to work on the basement also. I made a huge mistake - I should have seen how he did with the smaller job before hiring him for the basement. The crown molding does not look very good, and took him much longer than he said it would. I was having people over that weekend, and I asked if he could focus of the crown molding to make sure that it got done. He said that he would work on it "first thing" the next day. He didn't arrive until noon, and then didn't get it finished. I ended up telling him to finish the room that he started, and I would do the crown molding in the other room myself (which I did.) The framing in the basement was also a serious problem. The corners weren't square and subsequently needed to be fixed.
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$5,000
Donna J.
01/2013
3.0
custom cabinets, contractors
+ 0 more
We hired him to reface two cabinets and replace a sink faucet.
Description of Work: I purchased a big deal for $55 for Two Hours of General Carpentry Work & More!
Rating Category
Rating out of 5
$55
Mark C.
01/2013
5.0
woodworking
+ -1 more
They did a great job. They really seemed to know what they were doing.
Description of Work: Purchased 2 Big Deals: $55 for Two Hours of General Carpentry Work & More!
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$110
NATALIE H.
12/2012
2.0
handyman service
+ -1 more
He stood me up 3 times without calling. When he did show up, he brought someone with him without asking me. I had to pay for that guy in addition to the payment for the Angie's List deal. The work was OK but I did feel that I had been taken advantage of.
Description of Work: Handyman work such as hanging a light fixture, adjusting a gate, and other small tasks.
Rating Category
Rating out of 5
quality
3.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$155
LARRY W.
12/2012
3.0
handyman service
+ -1 more
After purchasing a Big Deal for the amount of time I thought would cover a small job, I learned that the estimates exceeded my expectations. I wound up obtaining a refund for the Big Deal as the job was quoted higher than anticipated.
Description of Work: No services were performed.
Rating Category
Rating out of 5
value
3.0
professionalism
4.0
Vanessa P.
12/2012
2.0
drywall, handyman service
+ 0 more
Upon opening the ceiling, I was told there weren't enough studs and it would be a bigger job than the big deal covered. I agreed to the new, more involved job and we scheduled an appointment 3 weeks away (which left me with half a bathroom ceiling for almost a month. The night before the appointment, which I had planned several events around, he called and said he couldn't make it, could I reschedule. We couldn't agree on a rescheduled time, so I repaired the ceiling myself.
Description of Work: I had a hole from a leak in my bathroom ceiling. There was a big deal for 2 hours of drywall repair for about $100. Glenn came and removed half of my bathroom ceiling and hauled away the debris.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
3.0
responsiveness
2.0
punctuality
2.0
$100
Barbara S.
12/2012
1.0
ceramic tile
+ -1 more
I hired him off Angie's List from a special offer I saw to clean the tile and grout. He should have never been listed on Angie's List as an A contractor or on Angie's List at all. After the poor quality of work that was done in my bathroom. We went back to the list and looked at the reviews and saw the extremely negative reviews dating to 2011. He canceled three times prior to showing up. When he did show up he only stayed for a half an hour and then tried to sell me more expensive services.
Description of Work: He was supposed to do a tile and grout cleaning.
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$149
Response from GLENN STEVENS; HOME REPAIRS & REMODELING SERVICES
The customer bought a clean & seal coupon from storefront and was told after cleaning that the tile would need re-grouting in order for it to match and for the floor tiles to be any better. The customer was told that re-grouting was given a price on-site and the customer re-fused. The customer was also told immediately that the work would only be an hour and because of it being a simple clean & sealing of tile, the customer was immediately given a credit for 1 hour of any repair or handyman service.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Handyman Services,
Finished Carpentry and Woodworking,
Drywall,
Unfinished Carpentry,
Interior Painting,
Plumbing,
Fencing,
Doors,
Kitchen and Bath Remodeling,
General Remodeling,
Basement Remodeling,
Concrete Pouring and Repair
FAQ
GLENN STEVENS; HOME REPAIRS & REMODELING SERVICES is currently rated 3.9 overall out of 5.
Monday: 7:00 AM - 5:00 PM
Tuesday: 7:00 AM - 5:00 PM
Wednesday: 7:00 AM - 5:00 PM
Thursday: 7:00 AM - 5:00 PM
Friday: 7:00 AM - 3:00 PM
Saturday: 8:00 AM - 12:00 PM
GLENN STEVENS; HOME REPAIRS & REMODELING SERVICES accepts the following forms of payment: American Express,Discover,Financing Available,MasterCard,PayPal,Visa
No, GLENN STEVENS; HOME REPAIRS & REMODELING SERVICES does not offer a senior discount.
No, GLENN STEVENS; HOME REPAIRS & REMODELING SERVICES does not offer emergency services.
Yes, GLENN STEVENS; HOME REPAIRS & REMODELING SERVICES offers warranties.
GLENN STEVENS; HOME REPAIRS & REMODELING SERVICES offers the following services: General Remodeling Services: Additions, Basements, Bathrooms, Decks, Kitchens, Other Services offered include: All types of Home repairs and Handyman Services such as Carpentry, Resilient Vinyl floor tile,Painting (interior & exterior), shelving, caulking, New faucets, etc...... Licensed Plumbers & Licensed Electricians available. Home Repair Services: Any type of home repairs or handyman work needed. For a complete list of services visit: www.glenns.superhomepro.com
Not sure about a service ?........Just call 224-735-8882, or email: gshomerepairs@yahoo.com