Bed Bug Solutions

I called Bed Bug Solutions and a few other companies. Linda called me back within a day and spent 15 minutes on the phone with me, asking me specific questions about my situation and telling me what she thought. She said that I should be able to find evidence of bedbugs if I had been being bitten for this long, and suggested how to look. I asked clarifying questions and she answered each one in a way that I found informative, clear, and connectful. She quoted me what I consider to be a low rate for a dog inspection (if I wanted one) compared to to the other companies I asked, which I was surprised at and appreciated. I really like how Linda talked to me and I want to express my appreciation for you, Linda, by writing this review here. I inspected my sheets, mattress and bedframe thoroughly for evidence of bedbugs and didn't see any bugs or spots. I concluded I don't have bedbugs, which I'm relieved about. If I had decided to hire a dog inspection, I would have chosen Linda first, both because of price and because of the quality of her communication. Best wishes to you, Linda, for your continued success.

Linda was phenomenal. She provided a wealth of information and determined that it did not make sense for me to pay for an inspection visit at this point. I really appreciated her honesty and her willingness to help even though she didn't make a penny from our phone call. We are going to do some additional inspection on our own based upon her recommendation, and would definitely use Linda for a professional inspection if necessary.

Very knowledgeable

Linda is very responsive to phone calls and emails. On two occasions she has observed all the facts and determined I did not have bed bug problem. She could have easily decided to schedule an appointment costing me time and money which I would have accepted without question. Instead she walked me through a low cost solution to confirm I had no problem.

My husband and I returned home from a trip on Thursday afternoon. On the trip, he awoke one morning with some strange bites on his legs- which to me looked like bed bug bites, but he insisted were probably spider bites. We didn't think mush else of it, until the Saturday morning after returning home when I saw a strange small bug in the kitchen. I was so afraid it was a bed bug and we had brought them home from vacation. I killed it and kept it, intending to call someone first thing Monday morning to come out and determine if we did in fact bring back bed bugs. I did my research over the weekend, not sleeping well on both Saturday and Sunday nights. At 9:00 am Monday morning I called Linda and left a message, explaining the situation and my fears. She called me back in 15 minutes and we discussed the situation. She put my fears at rest a bit because she said if we were sleeping in the same bed together for two weeks and there was only one incident with the bites, that would be unusual for bed bugs. She asked me to send her a picture of the bug, and then we would proceed from there. I sent the picture and within 10 minutes she replied and said it was definitely not a bed bug. She said that if I saw any other bugs looking like bed bugs, saw any other indication of bed bugs, or experienced any bites to call her back and she would come out to evaluate our home. So the whole situation was resolved within an hour of me calling Linda. I was so appreciative and my fears were calmed - which enabled me to finally get a good nights sleep!

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One apartment in a building I own had bed bugs. I called Bed Bug Solutions to come out and inspect the apartment to determine which rooms had bed bugs. Linda told me to have the apartment inspected and treated by an exterminator first. Even if her dog found bed bugs in only one room it was possible that the bugs could move to another room a few hours later. An exterminator could immediately treat any rooms where they saw bed bugs and prevent them from spreading. Linda said there was no point paying her for this service since I knew we had bed bugs. I really appreciate Linda's honesty even though it cost her a visit to my building. I've used her before and I think she has integrity.

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Canine inspection took only about 15 minutes.

My husband and I found a bed bug in our Kitchen. My work-place had a minor infestation, and I believe I brought one home on my purse. Neither of us had any bites so we were hoping that we had only ONE bed bug. We didn't want to spend hundreds of dollars on extermination since there were no signs of infestation. The dog and the handler were on time, professional, did quick inspection and declared us bed bug free. I waited 5 months to write this review to make sure that the dog was correct, and it was. It was a very stressful time, and I was worried about trusting the dog but I'm glad I did. We saved a lot of money not having to use and exterminator. I can't remember how much it cost, but this dog was more affordable than other places I called.

I was being bitten by something after I had spent a night at a very nice hotel in Chicago. I travel frequently and try to be very careful but who knows. I had issues on and off for a couple of months - I was the only one in the house who had bites and only three times in 3.5 months but enough to be scary to me! Linda was very straightforward and reassuring and told me she was 95% sure I didn't have them. But after too many nights crawling around with a magnifying glass (and finding nothing!) I needed confirmation. She said I had to wait because I had sprayed what I soon learned was a useless insecticide and it had to clear for the dog to be effective.. She gave me the instructions for preparing the house for their visit. Jeannie and Shaggy came today and they were pleasant, on-time and did a very thorough search - even in my bedroom closet. While I was clear and had no bedbugs I would highly recommend them. I wanted to know one way or another and I did not feel at all like they were trying to push me into the service or use any scare tactics - in what is a very scary situation. They don't provide extermination just detection and based on my initial conversation with Linda--and the other reviews--I felt like I was dealing with a service provider I could trust. This is the third service I have used off of Angies' List and they have all been just terrific. I am so pleased with the value of this subscription.

They were very good, and very patient. They brought a dog out to sniff around the apartment several times, very thorough. They were so busy though, I had to wait 8 days for them to come out. Once they were done, it gave me piece of mind. I wish they could have come sooner.

My wife travels 3-4 days a week for business - so she's in many hotel rooms. Recently she woke up in a hotel with bites all over her - we called Linda - she returned our call immediately, giving us advice so my wife wouldn't bring them back to our house. A work computer and other electronics needed to come back home, but not clothes, etc. In a separate situation, a friend admitted having bed bugs after we helped them move out of an apartment with our SUV. We called Linda again, and she called me back immediately, with advice on how to fumigate our car. She completely put our minds at ease. Linda is the best!

Both handler and dog arrived on time and systematically walked the rooms on each floor. The dog is trained to pickup scents of the bugs from quite a distance, however, we made it easdier by having luggage used for travel open and out for inspection. Dog is trained to react to scents by scratching his paw at the first sign of infestation. Dog and handler have worked together for over two years and handler understands dog's reactions very well. Handler did a superb job of answering questions after the walk-through. Entire inspection took probably 15 minutes. Fortunately, there were no signs of infestation. Had there been, the service recommends companies that are equipped to eradicate the bugs. This service is inspection only, but very good!

I own a six flat which became infested with bed bugs about two years ago. One tenant had them without telling me and they spread to two other apartments. It cost me $2,700.00 to treat the entire building over a four month period even though three apartments did not appear to have bed bugs because I didn't know which apartments they had spread to. My tenant called me two months ago to say she had seen bed bugs again. I had heard about bed bug detection dogs and this time I called Bed Bug Solutions to come out first and find which apartments had bed bugs so I wouldn't have to pay an exterminator to treat the whole building. They came out in a few days and and quot;Shaggyand quot; began inspecting each apartment. He found no bed bugs in any of them including the apartment where my tenant said she had bed bugs. I insisted to the handler that their dog was mistaken. I told her that my tenant had bed bugs previously so she knew what to look for. The handler said that if there were bed bugs Shaggy would have alerted. I was extremely skeptical that my tenant would say she had seen bed bugs and was getting bitten if it weren't true. We took the sheets, pillows and blankets off the bed and lifted up the mattress and box spring and Shaggy inspected everything. (It was a very hot day and I really appreciated the handler helping me with all of this.) Shaggy still did not alert. The handler said she would come out again without charge if we saw bedbugs. I was doubtful but I (reluctantly) paid the bill. I told the tenant to to kill the next bed bug she saw and bring it to me. It has been two months and she hasn't seen any. Shaggy was right. There were no bed bugs. I saved a lot of money by not having to pay for unnecessary treatment. I will definitely use this company again.

They were very responsive getting the appointments set up, showed up on time, and did a quick and professional job running the dog through the house looking for bedbugs. Best of all, it looks like the bugs are gone (after thermal remediation).

Great experience start to finish!

EXCELLENT I HIGHLYRECOMMEND THEM

I cannot recommend Bed Bug Solutions more highly. We had found some suspicious evidence of a possible bed bug problem not long after a trip to Europe and were advised to have a canine inspection done. Linda DeValesco (the owner of the company) could not have been lovelier to deal with: extremely knowledgeable, very pleasant, and she conducted herself with the utmost professional integrity. She and Scooby (her trained canine) arrived within the stated time frame on both visits despite an extremely busy schedule and conducted a very thorough and efficient inspection of the entire house. Despite having to deliver bad news, Linda was both compassionate and professional and was able to offer very reasonable suggestions regarding treatment/abatement options. She was also able to provide information excellent recommendations with respect to bed bug prevention measures during travel and at home. I would highly recommend scheduling an inspection with Bed Bug Solutions to anyone suspecting a bed bug problem. Needless to say, this is a highly anxiety-provoking situation and Linda's kind manner, obvious expertise, and clear professionalism go a long way in helping manage the problem overall. Perhaps most important, the canine inspection process itself, considered the most accurate detection method by far, will help determine whether a bed bug problem exists and what type of treatment process might make sense.

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They were great. They were extremely personalized and very discreet. They did a good job.

Linda was fantastic. My wife was freaking out - we came back from vacation and she was covered with red, itchy bumps. We determined one of the hotels we stayed at might have given us bed bugs. I called Linda on Friday morning in dispair - she was able to come to our house the next morning. She was incredibly professional on the phone, emailed us ahead of time with a preparation procedure, and then arrived right on time. She really put our minds at ease, explained exactly how she would go through the house, and was very courteous and understanding. We would recommend her to anyone! If you do any research on the internet, you will find how serious beg bugs can be, and that dog investigation is the single best way to determine if you have them or not.