3D Brick Paving Inc

They went above and beyond what I expected!! The pricing was extremely reasonable!! The workmanship is top notch!! The crew that was at my house answered all my questions and were EXTREMELY friendly which made me feel very comfortable with them working on my pathway. I couldn't have asked for a better experience!

Was excited to see such a well reviewed company on here for exactly the job I needed ...or so I thought....I scheduled an appointment, they canceled the day of the first time so I rescheduled and I wish they had canceled this one too in hind-sight.Quoted us a reasonable price,wanted us to sign on the spot based off this verbal quote but I asked to receive a written quote as we were anxious to move forward and sign immediately as it was holding up a larger project we need to do.I was told I would have it the next day...10 days later, after several unanswered calls and a private message through Angies List, I receive what I can only describe as an semi abusive phone call from the guy who had come out,saying that he had never said that he would have it next day and I was "harping "on on Angies List(remember that PRIVATE message I told you about people!!) and everyone was talking about me in his company.I asked why he had such an attitude towards me and was meant with all woes of his daily job . That was followed by an estimate later that day which was not what we had requested,and for a much higher amount than originally quoted..after an attempt to figure out why this quote was so much higher than what we had been quoted on the day, I asked if they were willing to honor the initial verbal quote from the first day as nothing else had changed to the work ,I was told , and I QUOTE "The next thing anyone from 3D wants to hear from you is if you are doing the job or not for those prices. Separated out with those costs or everything as combined for $XXXX.00 there's nothing else to discuss. Thank you" Well there you have it folks....I have never in my life felt so disrespected and unvalued as a customer so If you have two weeks to waste, an ocean of patience and a desire to be disrespected and treated like an inconvenience, this is the company for you!!!

See above. I'd hire them again in a minute

I too had someone come out for an estimate and after 2 weeks hadn't heard anything - so I called the office number. Mike called me back within 30 minutes, offered to come out asap based on my schedule. He showed up on time, had figures for me that same day, and gave me an estimate of when they could start. He met the proposed start date and his team worked consecutive days to finish the project. His team did an excellent job! I'm very satisfied and would definitely use them again.

I called 3D and asked if they performed patio maintenance. The answer was yes but I had to wait two weeks for someone to come to look at the patio and provide an estimate. Alex came to the house on date and time agreed to. He spent nearly an hour with me reviewing the patio, taking photos and notes and discussing alterations I also wanted considered. I was told I'd have the estimate in 3 days. It's been two weeks and I have heard nothing from them at all, not even "sorry for the delay.". I can't imagine how they earned the "A" rating.

3D did an amazing job; I can't believe the care that went into the re-leveling and resetting process, which involved picking up by hand hundreds of brick and then relaying and re-positioning them--like doing a giant jig saw puzzle. The end result was a beautiful job, which I've had a number of compliments on from neighbors.

3D Brick Paving was reasonable, fast, and did an excellent job. Alex was extremely courteous and professional. I would recommend them to anyone.

Frank, Mike and team were great work with. The team was on time, fast, detailed and also did a great job of cleaning up after their work. We absolutely love our back patio! Would definitely recommend them!

They did a fantastic job, it looks great and they were able to incorporate the pavers into the existing concrete. I would absoultley use them again!

Very happy with our patio! Pete was great to work with. Great communication. Listened and addressed any issues promptly and resolved immediately. Everyone very professional! Crew worked hard to get job done beautifully and timely for us. High quality and attention to detail here. Excellent Work! Highly Recommend!!

Frank D'Aiello and his crew provide excellent, always courteous service. They do excellent quality work done in a timely manner. They know their business and use high quality materials. I would confidently recommend them to anyone. This is our second project with Frank, as he replaced our back patio 2 years ago.

Frank was informed of what my plan was and my time schedule for completion. He understood immediately and the project was scheduled and completed within 2-3 weeks. Work performed was exactly as quoted with a high level of quality and attention to detail. Would use them again in a heartbeat.

The gentleman came out at the scheduled time and was there all of 5 minutes. Stated that they could not do the job. Suggested concrete would be better. He said their company also did concrete but he did not provide estimate or suggest we make an appointment with that side of the business. Either he decided our job was too small for their company or he didn't like the way we looked. Either way it was a total waste of my time.

We were looking for a company to replace our concrete patio with pavers, approximately 600 sq ft in size with sitting wall on one side. 3D Brick Paving was one of 3 companies we contacted for a proposal. We made an appointment guy came as scheduled and measured. We went through the options and picked the pavers for the quote. He told us he will send it in a few days. 7 days later I emailed him asking when can we expect a quote. This is a reply I got “Should have it for you in the next couple of days. “That was 2 weeks ago. It was unprofessional and waste of time. Waiting for a quote pushed back starting date of our project for 3 weeks.

11 yrs ago I hired 3D brick paving to install a sidewalk, retaining wall and steps. A few months later I hired them to come back and add more retaining wall in my yard. I have had them out 2 or 3 times to fix the steps and the pavers at the top of the retaining wall. This year I find my steps are slanting down and some pavers actually lose, as well as some pavers at the top of the retaining walls. The retaining walls are now also bowing as well. When I called to tell them of these problems they told me that they have a 5 yr warrenty on their work and they have fixed this several times for me. I said yes but shouldn't these last longer than 3 or 4 yrs before they need to be fixed??? I said the steps were actually dangerous. They sent someone to reglue the steps and then told me they would get me an estimate to fixed all these problems. They were supposed to send an estimate a week ago and didn't. I don't really care because I can't imagine paying a company to come back and fix things they didn't do right in the first place. If you want your project to last longer than 5 yrs I wouldn't recommend this company.

We chose 3D Brick after getting competing bids from 5 other contractors. Their expertise in installing brick, price and excellent reputation/reviews were among our criteria. A few bids made by primarily landscaping companies were not nearly as knowledgeable about brick installation. Mike took care of us as the job started. It's clear he knows his stuff and thoroughly explained the job. Mike pointed out several issues that were not raised by others. We have high expectations and he made sure our needs were met. Javier and his crew were simply outstanding. They came promptly each day, explained the day's work, worked efficiently and effectively and cleaned up thoroughly after each day. We are extremely pleased with our patio and this company. A+ Very highly recommend!

I would given this company A++ if there's an option here. As a licensed architect myself (with more than a decade experience on design, site, working with contractors), I designed my own backyard hardscape and was looking for a qualified contractor to execute my idea. After resourcing through unilock, quoting from multiple paving and landscape companies in Northshore area, I finally selected 3D. Wow! What a great experience! I enjoyed working with everyone from the crew to owner Mike. Their crew shows up on time, very professional to work with. Mike himself is very pleasant to chat with, and he responded to each of my inquiry promptly! For me, 3D is not a typical contractor that simply provides service, they puts you -the client at the heart of their service! 3D's work does not merely meet my expectation, they well exceeds my expectation. Here is one example: I had about 500 SF patio/path; the geometry is free curve with little rectilinear lines. This adds much challenge to the job. After Mike and Chet came to spent a few hours carefully marking out the site, I can tell from the spray that the overall geometry is almost exactly what I have in mind. Already packed and ready to move on to the next job, Mike all the sudden realized something on this way out. He said he didn't like the shape of the grass at one area, and immediately unpacked his tools and got back to my lawn again. Looking at him enlarging the radius of a curve corner and re-shape the rope, I soon realized that he is right! I had been focusing too much only on the shape of the hard paving, totally ignored the shape of grass formed by the hardscape edge. And this man - Mike was there optimizing my design and making a great balance between form and space! Only a professional with a heart towards the perfection of craftsmanship would take time to do this! Another example: After the job is done, I found out a 8-foot long border could be done differently considering the future fence . There's absolutely nothing wrong, probably only professional eyes will catch the difference. I sent the picture to Mike anyway, added the fence on phone in Photoshop to illustrate the idea, and within 30 minutes, Mike called, asking my clarification and offering to have his crew come back if I intended to. Over the next couple of hours (it was already evening), Mike was sending me sketches, notes, markups on photo, showing me options for revision and optimizing. And the next day when I came back from work, their crew already gets the revision... beautifully done! Finally, I wanted to compliment on 3D's grass seed! I went on a business trip after the job was completed. A week later when I came back, the seeds 3D spread to make up normal construction damage is already growing and green! Other side of the yard where I put Scott EZ seed at the same time, nothing happened! Our family is enjoying the patio and path every day as we walk on it, look at it, and sit on it. We truly appreciate 3D's excellence and professionalism. Next year, we are going to have them back to do our front path!

Work was done in a very professional manner and completed in just a couple of days. Very pleased with the outcome.

Very professional, detailed quote, started job on time. Plenty of men to work. Completed job in 2 days. No problems, cleaned up, and beautiful patio to enjoy for 4th of July.

Outstanding. Franks team did an exceptional job. Very hard working and professional. Extremely pleased with the new look of driveway.

3D helped us design our paver patio because we had a rough idea of what we were looking for, but not a firm design. Pete met us at a nursery and walked us through the different paver options and what looks good together so we could complete our design. The team who worked on our house was efficient, professional and respectful. Never had any issues with them and if there was something we were concerned about, our issue was addressed and resolved right away. Highly recommend them.

Frank was very professional and provided us some excellent ideas. He took the time to give us a quote that day as we were looking to get it done as soon as possible. The follow-up communication was very good and this company has a great reputation which seems well deserved. We ended up selecting another contractor to do the work who had a package deal to include landscaping. We will definitely pass along 3D Brick Paving to others looking to get a quote and consider them in the future.

Fantastic! The crew was well prepared and organized.

I'm doing this review in two parts (proposal & work performed) because the actual work won't begin until 6 months from now, early Spring 2016. Proposals are VERY important, for they spell out in detail (or lack of it) exactly what work will be done and how much you will be paying for it. They are provided by a company as part of their service and should be reviewed as well. 3D was one of six hardscape brick paver companies that I sought proposals from and they were the very first to return my call and schedule a meeting. I was familiar with their work, as many of our neighbors have hired 3D and they come highly recommended. Pete listened, was very patient and incredibly helpful as we went through numerous design and proposal revisions to arrive at a final design that incorporated all our ideas, utilized the material and colors we wanted, but still remained within our budget. Their proposal was BY FAR the most complete, detailed and easy to understand. It was the "General Specifications" on 3D's proposal that I compared all the other company proposals to. Most homeowners just scan through a construction proposal because they are more focused on the final number at the bottom of the page. Read the whole thing! There's a wealth of information (or lack of it) that can educate you on what you are hiring the company to do. Ask questions! Good contractors love informed clients, as it shows that you are involved. Initially, I thought 3D's final proposal was a bit high, but after careful scrutiny of the other five proposals, askingcountless questions and repeated proposal revisions by them to clarify the vague descriptions of what work they were actually going to do, I came to the conclusion 3D's proposal was in fact, an EXCELLENT VALUE for the QUALITY OF WORK they were proposing to do. It's obvious by everything they include in their General Specifications, that 3D's work is designed to last much, much longer than their stated 5-year warranty. None of the other companies will routinely install a soil stabilization fabric under their compacted gravel, which even Unilock considers inexpensive insurance for extending the life of the compacted gravel. One company stated they never used it, the others only included it as an additional expense. All-in-all, I was very comfortable signing 3D's contract and hiring them or our project. I'll update this review in Spring after the project is completed.

Very pleased. The walk and porch look beautiful.