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Priority Appliance Repair Inc

Appliance Repair, Appliance Repair - Small

About us

6 Simple Reasons to Choose Us: 1. Same Day Repair (most days and call is before noon) 2. Super Stocked Trucks 3. Free Phone Consultations 4. NO CHARGE If We Can't Repair 5. Guaranteed Up Front Pricing 6. 1 Year Parts and Labor Warranty

Business highlights

37 years of trusted experience

Services we offer

100% GUARANTEED SATISFACTION with our LOW PRICE GUARANTEE up to 30 days after the repair! Complete repair of all major brands of washers, dryers, ovens, refrigerators, & garbage disposals.

Services we don't offer

Commercial equipment or built-in refrifgerators.

Amenities

Senior Discount

10%



Accepted payment methods

Check
Discover
MasterCard
Visa

Reviews

4.7399 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
81%
4
8%
3
2%
2
2%
1
6%


Rating CategoryRating out of 5
quality
4.9
value
4.6
professionalism
4.9
responsiveness
4.8
punctuality
4.8
Showing 176-399 of 399 reviews

Joseph A.
07/2013
5.0
appliance repair
  + -1 more
It went quite well. Showed up right on schedule, identified the issue and took care of it., I'd recommend in a heartbeat!
Description of Work: Check the laundry washmackine

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$44

Sandra D.
07/2013
5.0
small appliance repair
  + -1 more
He was there on time. They did a great job, I was happy with them.
Description of Work: Priority Appliance Repair Inc repaired our stove and a washer and drier.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$113

Joe S.
06/2013
5.0
appliance repair
  + -1 more
Amazing. In 15 minutes Don was in and out, had both fixed, and set a very fair price. Anything else breaks these guys are coming back! I have used 3 other providers in the area and their quality of service and ethics were not even close to these guys, much less the price
Description of Work: Refrigerator and dryer repair.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$169

Bob Z.
06/2013
5.0
appliance repair
  + -1 more
Both times I used them the service was super. I give them an A-plus rating plus 5-stars. Both times they were on time and on one of the service calls I was called to see if they could come a little earlier which I thought was super. The jobs were done with upmost professionalism and the techs are very classy and courteous. I would call them back again in a heartbeat if I need them again.
Description of Work: Used them for two different service calls. One week my refrigerator needed repair and a week later my gas range needed repair.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$170

Brock W.
06/2013
5.0
appliance repair
  + -1 more
Don easily diagnosed the issue as to why we were not getting water and ice from our refrigerator. Don recommended what we should do to solve the issue.
Description of Work: Diagnosed the issue with the water supply line to the refrigerator

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$59

James B.
06/2013
5.0
appliance repair
  + -1 more
He fixed what needed to be fixed and that was what counted for us.
Description of Work: We could not close dishwasher door and, it turns out, it was just the latch and the service person suggested that we might have a warranty, but we just bought the home and did not have that info and wanted it fixed right away.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$59

Lynne E.
06/2013
5.0
appliance repair
  + -1 more
The repairman told me there wasn't any mechanical problems that it was just related to certain items covering air flow vent in the fridge and at bottom of fridge. Once I corrected those issues the fridge worked fine! I appreciated his honesty and have already put in a call to use Priority Appl. again for a now leaky dishwasher.
Description of Work: I had Priority Appl. come out to look at my fridge which did not seem to be cooling recently.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

Stephen P.
05/2013
5.0
appliance repair
  + -1 more
it went super - these folks are awesome. No problems at all so good in fact that I will not be using the plumbers that have been providing service for over 40 years.
Description of Work: replace garbage disposal

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Paul B.
05/2013
5.0
appliance repair
  + -1 more
Steve's service was great. He called us back immediately, and set up a time for the same day. His colleague called with an exact time of arrival, and showed up with various replacement parts before even seeing the problem. Our fridge was fixed within 10 minutes, and he insisted on NOT charging us the full quoted amount because it took so little time to repair. This was after we spent $200+ with two other companies that insisted the problem couldn't be fixed. This was by far one of the best service experiences we've ever had! Would recommend highly.
Description of Work: Repaired kitchenaid built-in refrigerator.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

Jason R.
05/2013
5.0
appliance repair
  + -1 more
Fridge quit on us last night. It was deemed my duty to get it fixed . I thought this would be fairly straight forward, not so much. After calling aprox 16 service companies between the hours of 8am and 930am I came across these guys. The CSR took my name and number and said they would call withen the hour to set an appointment. I didnt have much faith, to my surprise I was wrong. Called back in 10 min and set apointment for between 2 and 5. Called again and told me he would be there at 5. Showed up had the part fixed it and got me going. Mike was a nice guy and the price was inline with the service I received. Thanks guys!
Description of Work: Replaced relay on fridge compressor

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$235

Brian C.
05/2013
5.0
appliance repair
  + -1 more
I scheduled an appointment on the web site at 6:30 a.m. At 9:30 a.m. a technician was at my door. The technician was in and out in five minutes. I will certainly call them for my next appliacance repair.
Description of Work: Replaced a faulty refrigerator compressor relay.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$230

PETE N.
05/2013
5.0
appliance repair
  + -1 more
Called company and gave Steve the model number of the washer and described the symptoms. He diagnosed the problem over the phone and said it was the auto load sensing switch. Made an appointment for the following day and a technician came out and replaced the switch. Very professional.
Description of Work: Whirlpool washer spin and fill cycles were erratic and did not operate properly.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$239

Steven P.
05/2013
5.0
small appliance repair
  + -1 more
Steve was excellent, punctual, professional and pleasant. I would definitely use Priority again for any repairs or replacements.
Description of Work: My garbage disposal was leaking from the bottom. Steve, the service technician, explained the problem of a bad seal in a 10 year old unit. Decision was made to replace the unit. The entire service call took less than an hour and problem resolved with a brand new unit. From what I had been told, $200 is about right for new garbage disposal. Replaced with KitchenAid model.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$234.5

Arlene H.
04/2013
1.0
appliance repair
  + -1 more
He told me I would receive a senior discount for the service. He replaced a small switch in my dryer which only took like two minutes and he charged me $179.00. I think the price is ridiculous to charge that much for that small of a job.
Description of Work: They replaced a switch in my dryer.

Rating CategoryRating out of 5
quality
5.0
value
1.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

$179

Dale L.
04/2013
5.0
appliance repair
  + -1 more
I was really please with the cost of the service call and excellent advice. I would not be reluctant to refer this company or call them again in my time of need where it's something I may not be able to diagnose or complete myself. They are a reasonable and competitively priced repair shop.
Description of Work: I call Priority in the afternoon on 12/26/12 to get service on my 12 year old Maytag Neptune dryer that had stopped working, and received a call the following morning to schedule the appt. during the late morning of 12/27. Mike arrived 10 minutes earlier than the scheduled time and had already gone into the home (I have a tenant living there) and it was diagnosed before I had even arrived. He told me that he was certain that it was the dryer motor was the issue. I was concerned about the cost versus buying a new dryer and he discussed the option of spending at least $450-$600. on a new dryer or paying close to $300. for him to replace the motor on a dryer that in fact may be near the end of its service life. I explained that I am mechanically adept and how difficult would it be for me to do it myself instead of buying a new one? He told me that it shouldn't be outside of my ability and I truly appreciated his sincerity and honesty, because it was not a difficult task. He was honest enough to caution me that the machine may still need to be replaced sooner than later, but the task was worth the savings of hundreds of dollars. This is the definition of good service!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$59

darwin C.
03/2013
5.0
appliance repair
  + -1 more
Scheduled appointment online, got a call when they said they would, Technician came in the time window relayed and oven was fixed (igniter need replacement) in a jiffy.
Description of Work: Oven does not work/would not heat-up.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$175

mario F.
03/2013
5.0
appliance repair
  + -1 more
The experience went very amooth.
Description of Work: Double oven for a rental broke. Came out in a timely manner for estimate and fixed quickly when part arrives.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Virginia T.
03/2013
5.0
appliance repair
  + -1 more
The repair was done in a timely manner with no mess.
Description of Work: My Kitchen Aide superba 27 refridgerator had a miss aligned door. They replaced the top and bottom door spacers. The doors now close like new.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$170

Martin F.
02/2013
5.0
appliance repair, small appliance repair
  + 0 more
A large amount of ice was accumulating at the bottom of our freezer. The repairman from Priority showed up on time and informed us the the problem was a clogged drain plug. He also pointed out that a block of ice had formed somewhere else in the freezer mechanism. He unplugged the drain on removed the additional ice build-up. He was courteous and professional.I would do business with them again, if needed. My only item of note is that the 50% off service call coupon from Angies List was only worth $15. It needs to be a little more clear what exactly 50% off means.
Description of Work: Ice was accumulating on the bottom of the freezer. Drain plug was clogged. Repairman unclogged the drain.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$184

PATTI B.
02/2013
5.0
appliance repair
  + -1 more
It went good. I called in the morning , and Steve called back an hour later and came out a few hours later. He was very nice and I think did a good job. We will see if our dryer stays working without the noise. Also, when I signed into Angies list to put this review in, I noticed that there was a coupon for 1/2 off a service call that led to a repair. I called Steve and told him about this. He said he would send me a check for 14.50. That was very nice of him!
Description of Work: Steve replaced the idler pulley on our Maytag dryer.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$159

george G.
02/2013
5.0
appliance repair
  + -1 more
I called on Friday afternoon and was told that a technician would call me Saturday morning. He called Saturday about 9:30am and said he'd be at my house between 10:30am and 1pm. He was there before 11am and replaced the igniter in less than a half hour and it's been working great ever since! I had no idea that someone would be able to come out that fast, we had just returned from vacation a few days earlier and there was a lot of dirty laundry and I wasn't looking forward to going to the laundromat. I will definitely call Priority Appliance Repair again if anything breaks! Thanks for such great service!
Description of Work: Clothes dryer wasn't getting hot
Rating CategoryRating out of 5
Yes, I recommend this pro
$163

MICHAEL P.
02/2013
5.0
appliance repair
  + -1 more
Dishwasher had no power. This local company came and diagnosed and fixed the problem quickly. I HIGHLY recommend using Steve. He is as nice as could be and actually fixes things vs. the big local store we bought the dishwasher from who seem to just replace parts.
Description of Work: Best repair experience we ever had.
Rating CategoryRating out of 5
Yes, I recommend this pro
$89

Beth A.
02/2013
5.0
appliance repair
  + -1 more
Self contained packets of soap apparently contain too much soap for my type of dishwasher. Over time, the soap builds up and causes overflow. Repair man diagnosed and then ran oil (provided by me) through the dishwasher to soak up the bubbles. Have not had a problem since this was done
Description of Work: Diagnosed and ran oil through to soak up excess soap.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$59

Carl E.
01/2013
5.0
appliance repair
  + -1 more
I called Priority Appliance in the morning. They responded quickly and helped to diagnose possible issues over the phone. They seemed to have a fully stocked repair truck and replaced a motor in my dryer in under an hour. They have terrific working hours which is ideal for those who need to work until 5pm. Appliance Repair worked around my schedule and came out to repair my dryer after 5pm. I'd definitely recommend these guys to anyone and will definitely use them again for any future needs.
Description of Work: Friendly and Convenient Service!
Rating CategoryRating out of 5
Yes, I recommend this pro
$300

Nancy A.
01/2013
5.0
appliance repair
  + -1 more
It turned out to be a clogged drain in the freezer, so no repair was needed. Great diagnostics and friendly service! Very happy to pay for the service call and will use this company again if needed. Highly recommended!
Description of Work: Mike came out to check out what we thought was a leaking water line to our refrigerator's ice maker.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$59

Contact information

1010 Springfield Ave, Deerfield, IL 60015

www.priority-appliance-repair.com

Service hours

Sunday:
Closed
Monday:
7:00 AM - 9:00 PM
Tuesday:
7:00 AM - 9:00 PM
Wednesday:
7:00 AM - 9:00 PM
Thursday:
7:00 AM - 9:00 PM
Friday:
7:00 AM - 9:00 PM
Saturday:
7:00 AM - 12:00 PM

Licensing

Insured
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Appliance Repair,
Appliance Repair - Small

FAQ

Priority Appliance Repair Inc is currently rated 4.7 overall out of 5.

Sunday: Closed

Monday: 7:00 AM - 9:00 PM

Tuesday: 7:00 AM - 9:00 PM

Wednesday: 7:00 AM - 9:00 PM

Thursday: 7:00 AM - 9:00 PM

Friday: 7:00 AM - 9:00 PM

Saturday: 7:00 AM - 12:00 PM

Priority Appliance Repair Inc accepts the following forms of payment: Check,Discover,MasterCard,Visa
No, Priority Appliance Repair Inc does not offer free project estimates.
No, Priority Appliance Repair Inc does not offer eco-friendly accreditations.
No, Priority Appliance Repair Inc does not offer a senior discount.
No, Priority Appliance Repair Inc does not offer emergency services.
No, Priority Appliance Repair Inc does not offer warranties.
Priority Appliance Repair Inc offers the following services: 100% GUARANTEED SATISFACTION with our LOW PRICE GUARANTEE up to 30 days after the repair! Complete repair of all major brands of washers, dryers, ovens, refrigerators, & garbage disposals.
Commercial equipment or built-in refrifgerators.

Contact information

1010 Springfield Ave, Deerfield, IL 60015

www.priority-appliance-repair.com

Service hours

Sunday:
Closed
Monday:
7:00 AM - 9:00 PM
Tuesday:
7:00 AM - 9:00 PM
Wednesday:
7:00 AM - 9:00 PM
Thursday:
7:00 AM - 9:00 PM
Friday:
7:00 AM - 9:00 PM
Saturday:
7:00 AM - 12:00 PM