ESTATE FLOORING

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Never got the opportunity.

They never got back to me to re-schedule for bid review at residence. not interested in this vendor at this point. if they cant organize to show up to bid how could it go well?

The workers were very good and very efficient. They pretty much did what they said they were going to do. They did a good job and kept it within their price. They were excellent. I had a fine experience with them. I'm thinking of using them again.

The men were very personable, polite and professional. Work turned out beautiful. Mr. Quinn returned one extra day because he thought an area wasn't up to his standards and redid it. I am very happy with the outcome and would highly recommend the company.

The experience went well. You have to plan when they come out. In my case I had to have the toilet removed by the plumber so they could work. The price was good and he showed up on time. He came at the same time for 3 or 4 days in a row. He was very punctual. The worker was perfect for a small job like this.

The first assignment went mostly OK. Second job done on Sept 10. Casey said he would sand surface and refinish; fill in scratches and gouges for a uniform finish; and finish a dozen wood steps on an adjacent spiral staircase. After he did floor, and while we were waiting for it to dry, he insisted on full payment & was indignant when I proposed holding back $300 until he returned to finish work -- none of nicks and gouges filled in, spiral steps not begun, and many visible paint spots (he had not wiped or sanded floor as promised!). He said he couldn't come for two weeks, then called nite before to postpone for one more week (attending to clients!). No one returned 12 phone messages I left in last week; Casey came in for less than an hour, scraped at paint spots, and left suddenly without saying a word to me. Now will not return phone calls. I have been polite at all times. His behavior has been strange and hard to understand. Don't pay for work until completed per initial agreement!

The day before the work was to be done Casey called saying he would have to reschedule. With much convincing I got him to come out a day later. When I got home to inspect the work, it was a lot quieter, much to my relief. But Casey decided to use nails which left holes everywhere instead of plugs, which we had originally agreed to. Also in one room, to eliminate the squeak, he put in 20 nails and screws in a 2 foot square area, which looks awful. He claims we said we would be laying carpet for sure, so he thought this would be ok. I immediately told him that this had to be fixed, at least with plugs, to make it look decent. I made the mistake of paying in full at the time. Now, two months later and three canceled appointments, he still has not fixed the work. He claims he does not have time to come out. I would not hire him again.

Casey was prompt and polite and very neat from start to finish. We are very happy with the work he did.

Estate Flooring was wonderful! My new floors match the existing wood floors perfectly. The work was completed in a timely fashion with meticulous attention to detail. Everyone I encountered was conscientious and pleasant. I was thrilled with the ease of the process and the fabulous results. Should the need arise, I would definitely use Estate Flooring again in the future, and continue to highly recommend them to my clients.

VERY NICE AND KNOWLEDGABLE, BUT THE PRICE WAS TOO HIGH.

CASEY WAS ON TIME, THOROUGH, POLITE, HONEST, AND HARD WORKING. HE CAME WHEN HE SAID HE WOULD COME. HE FINISHED WHEN HE SAID THAT HE WOULD BE FINISHED. WE COULDN'T BE HAPPIER WITH HIS PROFESSIONALISM, ATTENTION TO DETAIL, AND ARTISTRY.

POLITE, CAME ON TIME, WORKED HARD, QUICKLY, GAVE THE WOOD A GOOD SHINE. EXPLAINED ADDING STAIN TO POLISH, GAVE OPTIONAL QUOTES, SUGGESTED HOW TO KEEP FLOORS LOOKING GOOD.

AS A SALESPERSON MYSELF, THAT'S THE OLDEST TRICK IN THE BOOK, SELL THEM ON YOURSELF AND NOT YOUR SERVICE. WELL, I'M NOT BUYING AND I DIDN'T. HE DOESN'T DO THE WORK NOR DOES HE EVEN OVERSEE THE JOB. THEY MAY DO FABULOUS WORK, BUT FOR THE PRICE THEY QUOTED I GOT A BEAUTIFUL JOB AND ON SITE QUALITY CONTROL, TOP NOTCH, AT A MUCH BETTER PRICE (LESS THAN HALF OF THEIR QUOTE) FROM AN A RATED ANGIE'S LIST COMPANY. YOU CAN FIND A BETTER PRICE AND THE SAME QUALITY ELSEWHERE. I DON'T SEE A NEED TO PAY A HEFTY PRICE TO A COMPANY JUST BECAUSE OF THEIR NAME AND THEIR NORTH SHORE LOCATION.

CASEY IS A PERFECTIONIST - ESTATE FLOORING IS RECOMMENDED BY MOST OF THE HISTORICAL SOCIETIES ON THE NORTH SHORE, AND I KNOW WHY. EXCELLENT!