BMW Plumbing Inc

They did very good job and I love them.

excellent; They were hired for work at my elderly mother's home in Buffalo Grove; The 2 workers could not have been nicer or more professional! They even took the branches from the yard that came down in a previous storm with them so she wouldn't have to look at them until the village came to pick them up. They were neat, spread the extra dirt under a nearby tree and rolled up the grass and put it back in place like you would sod. The office response was refreshingly fast to any questions or concerns. They cost a little more than other estimates but the service was well worth it. We've used them before for smaller indoor jobs and have been equally pleased.

I used BMW to repair a break in my exterior sewer line. The cost with BMW was less the half the cost bid by two other plumbing contractors. BMW showed up on time, finished the work on schedule, and did an extraordinary neat, and clean job with minimal damage to my landscaping around the excavation. They were a pleasure to work with AND sent a box of brownies to thank us for the business.

Ed the Plumber was terrific. He called early in the day to give an approximate time and then again when he was on his way to our home. He quickly observed we needed a new toilet handle which he installed. Then, he checked the apparatus inside to make sure all the parts worked well. Ed then installed a new pop-up that needed replacing. He explained to me that the pop-up is part of an overall apparatus that goes through the sink and attaches to the pipe underneath. After the installation, he checked for possible leaks. Ed cleaned both areas before leaving. He was professional and knowledgeable.

Our toilet would not fill so my wife called the plumber. After assessing the problem, the plumber told my wife that there was a blockage and that a part would need to be replaced. He quoted $354 to fix the toilet, to which my wife agreed. He then proceeded to replace the Fill Valve. The entire job took him about 45 minutes. When my wife informed me what work he had done, I asked the plumber how it could cost that amount of money. I told him that we had had another Fill Valve replaced by a different company about 6 weeks prior to that and the cost was $120. He argued that that was their rate and that my wife had agreed to the work. After I voiced my displeasure at being ripped off, he agreed to waive the service visit fee of $45-00. So to replace a $7-00 fill valve that took him 45 minutes to do cost me $309. That is two and half times the price I had paid a different company a few weeks prior to this.

BMW Plumbing came out saw what we needed done suggested a better toilet than the one we bought from Home Depot, and gave us an estimate. We called another Plumber but decided that afternoon on BMW. Lou was our plumber. He was so pleasant, polite and just fun to have around. He worked so hard and finished 3 of the 4 jobs. Another plumber came and fixed one of the leaks. But Lou fixed 3 of the 4 jobs with out stopping. He and the other plumber did an excellent job. They cleaned up after their work. This is a great company. We highly recommend BMW Plumbing. Thank you BMW, and Lou "The Plumber"

In a nutshell, the plumber left me with more problems than I had before he got there. He uninstalled one toilet to re-set it, but told me I'd have to get a tile cutter in to cut a bigger hole around the floor drain. Then said I'd have to get the proper hardware to install the tank because the contractor used the wrong bolts. In the kitchen, he said I needed to have the electrician in first because he couldn't figure out how to turn the electricity off to install the dishwasher and said he'd have to turn the dishwasher upside down to do something - can't remember what, but I've had several d/w installed and they've never needed to be turned upside down. He didn't get the garbage disposal going either. Wasn't familiar with my sink so I had to look up instructions on the Internet and send them to him. When he left the dishwasher was sitting in the middle of the kitchen and the powder room toilet was in pieces on the bathroom floor. To top it off, the plumber damaged a shelf in the bathroom and didn't have the guts to tell me. He left it in the corner of the bathroom for me to find after her left. I used BMW 20 years ago (before they changed hands) with great satisfaction, but will never use them again. By the way, the plumber I hired to finish the job actually brought a tile cutter with him, didn't need an electrician do anything and was able to install the dishwasher without turning it upside down. He and his partner did a great job and took care to clean up after themselves. And didn't step out for smoke breaks, either.

lCame back from vacation to find a small leak from our overhead PVC sewer line. Called BMW on Monday afternoon and Tom happened to be in the area for an assessment. He showed up about 20 minutes later and promptly put on boot covers and agreed that the PVC joint was leaking. He also noted that the line was pitched improperly but we've been in the house for almost 20 years without a problem. Tom scheduled the work for the next day and arrived promptly at 1:30 as scheduled and got right to work. After we moved the stuff in the way, it took about 1 1/2 hours to take care of the problem and everything was good. Tom was a really nice personable person who was a great representative for the company. He also was knowledgeable, quick and efficient. Being an Angie's list provider myself, I know how important your employees are and Tom is a great person and the company is very well run. Thanks again.

On Friday night before the Memorial Day weekend I discovered my hot water heater had sprung a small leak. I mopped up the small amount of water on the floor and turned off the hot water heater. On the following morning at 8 am I called BMW Plumbing and talked to Mike. Ten minutes later he called me back and told me that a serviceman would be there at 9:30 to install a new hot water heater. The serviceman, Dan, called on the way to my house and arrived about 9:40. By noon he had removed the old hot water heater and installed the new one. He was very professional, courteous, and efficient. I recommend BMW Plumbing highly.

They came quickly. They resolved the problem.

I called BMW at 7am because my sump pump was sounding a warning alarm. Thank god there was no flooding. I talked to Mike and he arranged for somebody to visit my home today before the long holiday weekend which was a major concern of mine. There service technician, Ed was dispatched 1 hour early (Mike called me an asked if that was OK). He arrived @ 9:50am and before 10:50am my new sump pump was installed. Let it rain!

BMW provides great service. They are always prompt and prepared with the necessary parts. Call BMW with any of your plumbing needs!

John came out and spent the better part of an hour diagnosing the problem. The leak was coming from behind a wall, so there was no easy fix. Several options were spelled out, each of which ahd some drawbracks. John was very knowledgeable, but what impressed me the most was that because he had not dealt with this exact problem before, he suggested that Mike, the expert estimator, be brought in to look at the problem. He was able to come in within 48 hours to look over the problem, along with my carpenter who would be doing whatever demo work would be needed to get to the leaking pipe. Mike also spent the better part of an hour, talking with me and explaining the best way to approach the issue with my carpenter. He also provided several scenarios to consider. In the end there was no charge for the visits by either Mike or John. The problem turned out to be easily fixed after my carpenter removed just a small section of wall and cabinet, so I ended up not having to use BMW. But they clearly went out of there way to give me all of the information I needed to make the right repair. I have used them extensively in the past, and will continue to do so in the future.

When we decided to purchase a new toilet, my husband went to well-rated plumbers on Angie's List, went to their web sites, and asked for information. Only THIS site responded, and responded immediately. They gave us a price, and said that they could order a toilet. We did get some other bids, but this was the most efficient and cost conscious, plus we were impressed by their service. So we ordered a toilet through them. Yesterday they called and said, we have the toilet, can we come today? I said sure, and an hour later, Ed showed up, I showed him the bathroom, he took care of the installation, neat, clean, no problems. We are very impressed with their attentiveness to customers. Thanks Ed, and the whole team! Would definitely use them again. *** We used them again this week, and again, great service!!!! The owner, Mike Dixon, is so responsive to email requests, and to arranging appointments. Once again I give them an A+

I ended up not using the coupon. However, they were professional to deal with.

We have used BMW Plumbing for both small and large jobs. They have always been very responsive and have done quality work. Prior to getting started, they provide detailed information and will suggest alternatives, if possible, to save money. We have found them to be both honest and reliable. We recommend them.

I found BMW on Angies List and called with an urgent request to fix a malfunctioning ejector pump. BMW responded quickly and was at my house in 2 hours. They quickly fixed the problem so I decided to have them look at a bathroom toilet that had been leaking for months. I previously had a handyman and another plumber look at the same toilet and they both told me that it was and quot;fixedand quot;. However, the leak would start shortly after they would leave. BMW was able to diagnose the problem and fix it for good. It's been almost a month now and everything is working great. The best part is that I purchased their Big Deal and was not charged anything over the cost of the Big Deal. I feel this is an honest company that knows that they are doing.

Funny thing is, BMW's listing in AL says and quot;free estimatesand quot;.

pleasant, looked at everything including the electric for the sump pump. Tested out a new one to ensure tht electrial wasnt the problem. Clean, thorough, pleasant

I would give them an A+ for everything.

Overall, what seemed like a real hardship to us was handled in a very efficient way and the downtime was minimal.

My sump pump died. They arrived 20 minutes after I called. Went over everything with me and had a new pump up and running in no time. This is the second time I have used BMW and both times I was very impressed with their professionalism, communication and quality of work.

Lav drain in my wife's bathroom clogged - REALLY clogged! We called on BMW, as we always do when our old house's plumbing misbehaves. Ancient, rusted and convoluted piping made it tough for Tom to guide the cutter head into the proper drain. But he stayed with it, and got the job done. Amazingly, the 1936-vintage toilet in my bathroom, doubtless sensing opportunity, picked this exact moment to spring a leak. Again, Tom to the rescue. He got two new toilets delivered from BMW so we could get a perfect fit. Both these jobs were extremely messy, but Tom cleaned up so thoroughly that we couldn't tell he'd been here. We're picky about our plumbing, and have gone through half-a-dozen companies in our 20-odd years of residence. We tried BMW on the recommendation of a friend, and this is their fourth or fifth job for us. They're responsive. They show up when they say they will. They do quality work. They're courteous and accommodating. And their clean-up is impeccable. So far, they've dispatched the same guy, Tom, who now knows our cranky, old piping. Do I wish they were cheaper? Sure. But BMW Plumbing does it once and does it right. Therein lies their value. BMW is a company we can live with. No need to look any further.

They seem extremely professional and very knowledgeable about what they are doing. This was the second time we've used them. They completely reworked the plumbing in a 50-year-old house that we bought. That experience was excellent. We would highly recommend them. We didn't compare prices.

I didn’t use them because they were about $200 higher than the contractor I used. Overall, my interaction was fine and I didn’t have any issues with them. They were prompt with getting back to me and they were prompt in getting the estimate to me in the mail. The answered my questions when they were here looking at the job.