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Kelley's Septic Tank and Sewer Service

Septic Systems, Drain Cleaning, Plumbing

About us

When something goes wrong with your septic or sewer system, you don't want to wait around for repairs or service. Make sure that you act fast! Your property's sewers keep waste flowing away from your valuable space.

Business highlights

66 years of trusted experience
Emergency Services Offered

Services we offer

Backhoe, Sinkhole repair

Amenities

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

5.08 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
100%
4
0%
3
0%
2
0%
1
0%


Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Showing 1-8 of 8 reviews

Amanda P.
06/2016
5.0
drain cleaning
  + -1 more
On time, professional, cleaned up after himself.
Description of Work: Investigated a slow kitchen sink drain. He tried snaking it out, but unfortunately found that he was only getting mud from the line and it was probably broken. Time to call the plumber.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

cathy A.
10/2015
5.0
septic tank
  + -1 more
went perfectly
Description of Work: pumped septic tank

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$145

Cheryl C.
06/2015
5.0
drain cleaning, septic tank
  + 0 more
unknown
Description of Work: Had called to have Septic Tank cleaned while preparing parents home for market. When I inquired about inspection cost for pending house sale, I was told I would save the cleaning cost with an inspection, which was a flat rate cost. They were very prompt and efficient.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Rellie A.
05/2014
5.0
septic tank
  + -1 more
It was great. I have had subsequent services, I had ordered some stuff and there were no problems with that. I have never owned a septic tank but when we bought the house that is what it came with. It is a family-owned business and so he basically told me and explained everything to me, so I felt pretty okay with them taking care of my septic tank from here on, then. I know a thing or two about septic system and I would not hesitate for them to take care of my stuff here. They were pretty quick, very easy to talk to, our next-door neighbor kind of deal. I don’t remember the price because it has been a while but if it wasn’t reasonable, I would probably remember it.
Description of Work: I first used them when I bought this house. This house runs on the septic system and they came out and checked the system and everything.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Wilma Z.
01/2014
5.0
septic tank
  + -1 more
This went fine. They cleaned the tank. We have had them out 2 or 3 times.
Description of Work: Clean the Septic Tank
Rating CategoryRating out of 5
Yes, I recommend this pro

Rebecca V.
07/2013
5.0
plumbing, septic tank
  + 0 more
They were prompt, explained every step, worked hard and finished the job in 2 days. Neat clean up and excellent followup. They were very professional and honest!
Description of Work: New sewer lines from house to the main and a new clean out trap. Demolition of old septic tank. Yard grated and re-seeded.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,700

Rosanne C.
07/2012
5.0
drain cleaning, septic tank
  + 0 more
I called Kelley's early in the morning and the receptionist said someone would be out before noon. She called a few hours later and said Tim would be there in a few minutes. Tim showed up, was polite, and got right to work. He surveyed the problem and cleaned the drain, but was not convinced that had solved the problem. He checked the sump pump and found it to not be working. The sump pump pit was filled with water and lint and was overflowing when we used the clothes washer. My husband was at work, but Tim called and talked to him explaining the problem completely. He said Kelley's does not replace sump pumps, but he offered to clean the water and the lint out of the pit so it would not overflow until we were able to get a plumber out to replace the pump. He completed all the work within an hour and explained everything thoroughly. I was extremely pleased with the professionalism, quaility of work, and timeliness of this company. The cost was reasonable and I felt Tim was honest with us. I would call them again in a heartbeat!
Description of Work: Ran floor drain 25-30 feet to sump pit. The line was open, but found pump to be bad. Recommended replacing pump and cleaning pit due to excessive lint buildup.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$95

Esther W.
10/2009
5.0
septic tank
  + -1 more
Excellent!
Description of Work: Promptly cleaned our sewer line from the clean out to the street. Our line was clogged with grated carrots and who knows what else. They were prompt, thorough, and very reasonable.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

    Contact information

    unknown, Decatur, IL 62521

    http://www.kelleyssewerservice.net

    Service hours

    Monday:
    7:30 AM - 5:00 PM
    Tuesday:
    7:30 AM - 5:00 PM
    Wednesday:
    7:30 AM - 5:00 PM
    Thursday:
    7:30 AM - 5:00 PM
    Friday:
    7:30 AM - 5:00 PM

    Licensing

    Bonded

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Septic Systems,
    Drain Cleaning,
    Plumbing

    FAQ

    Kelley's Septic Tank and Sewer Service is currently rated 5 overall out of 5.

    Monday: 7:30 AM - 5:00 PM

    Tuesday: 7:30 AM - 5:00 PM

    Wednesday: 7:30 AM - 5:00 PM

    Thursday: 7:30 AM - 5:00 PM

    Friday: 7:30 AM - 5:00 PM

    Kelley's Septic Tank and Sewer Service accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
    No, Kelley's Septic Tank and Sewer Service does not offer free project estimates.
    No, Kelley's Septic Tank and Sewer Service does not offer eco-friendly accreditations.
    No, Kelley's Septic Tank and Sewer Service does not offer a senior discount.
    Yes, Kelley's Septic Tank and Sewer Service offers emergency services.
    No, Kelley's Septic Tank and Sewer Service does not offer warranties.
    Kelley's Septic Tank and Sewer Service offers the following services: Backhoe, Sinkhole repair

    Contact information

    unknown, Decatur, IL 62521

    http://www.kelleyssewerservice.net

    Service hours

    Monday:
    7:30 AM - 5:00 PM
    Tuesday:
    7:30 AM - 5:00 PM
    Wednesday:
    7:30 AM - 5:00 PM
    Thursday:
    7:30 AM - 5:00 PM
    Friday:
    7:30 AM - 5:00 PM