I thought he was very thorough. We had one problem but it wasn?t really his fault. When he did the inspection, we asked him if he saw any termite damage and he did not but he saw some bugs on a piece of wood. The owners had the house treated for termites but there weren?t actually any termites. Also, the inspector checked the roof and said there were no problems but we would need a new roof eventually. Later, the insurance agent said they would not insure the house because of the roof but, four years later, it still isn?t leaky. The inspection report was very complete and he covered everything. He was pretty quick coming out but he didn?t call ahead to the man that was staying here. I don?t know if that was his fault or the real estate agent?s fault.
Description of Work: Gates and Johnson did our home inspection when we bought this house.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$300
DOUGLAS G.
11/2008
1.0
roofing
+ -1 more
This is not a quality service. They neglected the real problem with our roof. They did not make the necessary repair. We had to find someone else to help us out with the repair.
Description of Work: They came out to patch our slate roof. I had to leave our house, but they said that they had repaired it when I came back. They said that they had inspected the roof and made the necessary corrections. The next time it rained, the roof started leaking again when it rained.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Roofing,
Home inspection
FAQ
GATES & JOHNSON is currently rated 2 overall out of 5.
No, GATES & JOHNSON does not offer free project estimates.
No, GATES & JOHNSON does not offer eco-friendly accreditations.
No, GATES & JOHNSON does not offer a senior discount.
No, GATES & JOHNSON does not offer emergency services.