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B & B Glass

Windows, Glass and Mirrors, Screen repair,

Business highlights

46 years of trusted experience
Emergency Services Offered

Amenities

Warranties
Yes
Emergency Services
Yes

Reviews

3.84 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
50%
4
0%
3
0%
2
25%
1
25%


Rating CategoryRating out of 5
quality
4.7
value
5.0
professionalism
4.1
responsiveness
3.5
punctuality
4.8
Showing 1-4 of 4 reviews

Steve C.
02/2013
1.0
glass repair, replacement windows
  + 0 more
They told us a quote. The owner came by and told us we were given the wrong amount, it was going to be higher and then they never came back because they didn't like how our windows were, they slide out and they don't want to deal with it but they never called back to say they are not going to do the job. Our realtor told us about hem.
Description of Work: We contacted B & B Glass for a quote to replace the glass in the front window in our home.

Rating CategoryRating out of 5
professionalism
1.0
punctuality
1.0

$258

alan R.
02/2012
2.0
glass repair
  + -1 more
They put in a glass door to my shower. They are very unorganized in the office, they don’t do a very good job of calling me back. They promise to call back and they don’t do it. The people in the office don’t know their pricing and are very slow. Basically they have all the work they need so they are not too worried about customer service. I chose this company to do work for me because they are pretty much the only ones who cater and actually their price was, quiet honestly, better than the people who we talked to in another place.
Description of Work: I used B & B Glass to put in a glass bathroom door.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
3.0
responsiveness
2.0
punctuality
5.0

Yes, I recommend this pro
$1,500

PHIL H.
01/2012
5.0
replacement windows
  + -1 more
The repairman arrived at my house at the scheduled time (he was actually in my driveway waiting for me) and completed the job in about 15 - 20 minutes. The repairman was very courteous and professional. I've had no problems with the new window. I'm very satisfied with the work and would use B&B Glass again. I did not give a rating on price as I did not get estimates from other companies. I did not give a rating on responsiveness as I have not had any issues that required a response from them.
Description of Work: B & B Glass replaced a large window in my sunroom.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
punctuality
5.0

Yes, I recommend this pro
$450

DOUGLAS G.
11/2008
5.0
screen repair, replacement windows
  + 0 more
They are professional, efficient & have reasonable rates. They have a quality service & are great to work with.
Description of Work: I've used them for window replacement, screen work, & any work I need on my windows.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

    Contact information

    651 Wood St, Decatur, IL 62523


    Service hours

    Monday:
    7:30 AM - 5:00 PM
    Tuesday:
    7:30 AM - 5:00 PM
    Wednesday:
    7:30 AM - 5:00 PM
    Thursday:
    7:30 AM - 5:00 PM
    Friday:
    7:30 AM - 5:00 PM
    Saturday:
    8:00 AM - 12:00 PM

    Licensing

    Bonded

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Windows,
    Glass and Mirrors,
    Screen repair,
    Doors

    FAQ

    B & B Glass is currently rated 3.8 overall out of 5.

    Monday: 7:30 AM - 5:00 PM

    Tuesday: 7:30 AM - 5:00 PM

    Wednesday: 7:30 AM - 5:00 PM

    Thursday: 7:30 AM - 5:00 PM

    Friday: 7:30 AM - 5:00 PM

    Saturday: 8:00 AM - 12:00 PM

    No, B & B Glass does not offer free project estimates.
    No, B & B Glass does not offer eco-friendly accreditations.
    No, B & B Glass does not offer a senior discount.
    Yes, B & B Glass offers emergency services.
    Yes, B & B Glass offers warranties.

    Contact information

    651 Wood St, Decatur, IL 62523


    Service hours

    Monday:
    7:30 AM - 5:00 PM
    Tuesday:
    7:30 AM - 5:00 PM
    Wednesday:
    7:30 AM - 5:00 PM
    Thursday:
    7:30 AM - 5:00 PM
    Friday:
    7:30 AM - 5:00 PM
    Saturday:
    8:00 AM - 12:00 PM