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Absolute Plumbing

Plumbing

About us

We service all your plumbing needs: Residential and commercial repairs, new construction, and remodeling.

Business highlights

19 years of trusted experience

Services we offer

Our services offered include: water heater installation, sump pump installation, drain/sewer line cleaning,camera sewer lines, installation of plumbing fixtures and repairs to plumbing fixtures.

Amenities



Accepted payment methods

Check
MasterCard
Visa

Reviews

4.821 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
81%
4
10%
3
0%
2
0%
1
10%


Rating CategoryRating out of 5
quality
5.0
value
4.4
professionalism
4.8
responsiveness
4.9
punctuality
4.9
Showing 1-21 of 21 reviews

Kristy H.
03/2023
1.0
plumbing
  + -1 more
The only thing the kid knew how to use was a pen to paper=$$$$$ Didn’t fix my slow drain issue. Suggested I tear up concrete … Clueless! Gave up after only giving a lousy ‘effort’ for 30 minutes. He saw an older lady & decided to use a ‘scare tactic’ to hide his incompetence.
Description of Work: Easy drain clog removal … The boy was clueless!

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
3.0
punctuality
3.0


Response from Absolute Plumbing
The drain issue was not resolved because more extensive work was needed to correct the problem which the plumber explained. The customer stated she did not have funds to continue so the plumber stopped. Unhappiness of a costly problem does not validate a one star rating.

Deirdre S.
06/2017
5.0
plumbing
  + -1 more
It was great.
Description of Work: Toilet connection was leaking and toilet wasn't working right. He also took care of a couple of other problems with my bathroom sink.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

greg P.
04/2017
5.0
plumbing
  + -1 more
good work. i would use them again.
Description of Work: new kitchen faucet instaled
Rating CategoryRating out of 5
Yes, I recommend this pro

Steven L.
01/2017
5.0
plumbing
  + -1 more
Perfect, on time, reasonable cost, quick completion.
Description of Work: Main valve

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Richard H.
12/2016
5.0
plumbing
  + -1 more
Contact and service was very good. I contacted them on the phone and they set up the appointment with the renters. Work was done in a timely manner and they did a good job.
Description of Work: Repaired leaking toilet at a rental home that I own.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

John H.
12/2015
5.0
plumbing
  + -1 more
One of the mantles on our outdoor gas light crumbled and needed to be replaced. I was unable to shut off the gas to the light - the valve had "frozen" and could not be turned. I called in the AM and they came out after lunch and repaired the valve so I could easily turn it on and off - and they did not charge me anything!!!!! How can you beat that!!
Description of Work: Repaired a gas shut off valve.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Nancy M.
08/2015
5.0
plumbing
  + -1 more
unknown
Description of Work: Courteous, respectful, timely and they get the job done right the first time! They listen to the homeowner and readily accept suggestions. I had a total bathroom remodel and they did the plumbing in there - fixing what they foresaw as future problems or anything that wasn't up to code. They offered advice on my hot water heater when asked, and led me to a really good deal regarding that. They had to run a new gas line into my house and went the extra mile without being asked, and added an extra hook up for future use with a bar-be que grill. They also ran the natural gas line to my fireplace and did a wonderful job. I am extremely happy with their work and expertise.
Rating CategoryRating out of 5
Yes, I recommend this pro

Nancy H.
08/2015
4.0
plumbing
  + -1 more
unknown
Description of Work: The company was responsive and the technician did a good job. They charge more per hour than other plumbers in the area, and may have over represented the time taken to complete the work

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
4.0
responsiveness
5.0
punctuality
4.0

$175

Laurie A.
06/2015
5.0
plumbing
  + -1 more
I used one of my outside water faucets to water some plants early Friday morning and when I went to turn it off, it was stuck in the open position. I called Absolute Plumbing at 7:30 am and asked if they'd be able to send someone over that same day since I didn't want to waste that much water. Nick was at my house within 25 minutes, turned the water line off immediately, checked everything out under my crawlspace, then clearly explained my options and how much each would cost. He then replaced my faucet and had everything fixed and cleaned up within the hour. Amazing! I will "absolutely" use Absolute Plumbing again!
Description of Work: Replaced an outside faucet that was stuck in the open position

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$208

Paul S.
06/2015
1.0
plumbing
  + -1 more
I had a cracked cast iron main stack located behind a wall in my bathroom, which I found and exposed, such that work could more easily be done by a plumber. I called Absolute and set up an appointment. They said they would be out around 8 AM on the day we agreed upon. They didn't show up. At 11 AM, I called and got an answering machine. I asked if they would still be coming that day. I never got a call back and they never showed up. I took the day off of work specifically so I could be home, and lost a day's pay because of their lack of common courtesy. The deal is this: they have an alright reputation and I am sure they are capable plumbers, but I wouldn't bother with them if you have any issue requiring real work. The likely reason they didn't show up is because they had easier money elsewhere. Cutting out a cast iron main stack is dirty work. Why not just let a person know you don't want to do the job up front?
Description of Work: Nothing. Cost me a day's pay.

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Romney R.
02/2015
5.0
plumbing
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Philip D.
11/2014
5.0
plumbing
  + -1 more
Real well!
Description of Work: Rerouted drain line
Rating CategoryRating out of 5
Yes, I recommend this pro

Roger D.
09/2014
5.0
plumbing
  + -1 more
unknown
Description of Work: Replace laundry faucets, kitchen faucet

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Nedra L.
05/2014
5.0
plumbing
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Jennifer C.
05/2014
5.0
plumbing
  + -1 more
Every drain, pipe, water source, plumbing issue, sewer issue, flooding toilet, broken water heater, clogged PVC pipe from the second sump pump to the sump pump at the other end of the house, replacing both sump pumps and adding a third that works by water pressure when the electricity is out, rodding out drains clogged by tree roots, etc, etc. They not only have fixed everything that has gone wrong in this old house but they have come at 4 in the morning when we were flooding. I could hear Brett's tires squealing blocks away as he was going around a corner trying to get here as quickly and possible and, then, after he pulls up, he runs through the door! I can not recommend this company strongly enough! Brett and Mark have saved us time and time again! They have even stayed to help us clean up, as we are all seniors here. You will not go wrong with them in any situation.
Description of Work: Everything they do is right!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Wayne C.
03/2014
5.0
plumbing
  + -1 more
wonderful, they were very knowledgeable, efficient, upfront about the cost and very friendly while also being at ease and making us comfortable.
Description of Work: leaking faucet and toilet

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Ann H.
02/2014
4.0
plumbing
  + -1 more
Excellent service. They called first, were on time and did a professional job. Friendly, courteous and knowledgeable. The only negative is their slightly higher than average hourly rate--though there were two workers--and the charge for drive time in addition to a service call fee. Overall, they were professional and prompt and I would use them again.
Description of Work: Fixed a broken and leaking water line.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Angela S.
10/2012
5.0
plumbing
  + -1 more
The plumber we had hired backed out at the last minute and we called Absolute Plumbing. Brett came out and started right away to he lp us out. He even worked on Saturday to finish before the floor was poured.
Description of Work: Installing plumbing in a new home before pouring basement floor.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,500

Pat J.
03/2012
5.0
plumbing
  + -1 more
The guy that came out was here at the minute of the appointment. He was very professional. I had a few questions and he answered them while he was working because I had to pay him by the hour. I called them for an appointment, and a girl answered the phone. I asked her how much it would cost for an hour, and she told me. The minute the appointment started, he got to work and replaced everything that he could but he had to go back to the shop. He said that he would be gone for less than 10 minutes and be right back and he did come back within 10 minutes. The company is right here in my own town and they have their own supplies in their own warehouse. Usually it is all on the truck but since I needed extra whatever, he had to go and get it, came right back, finished and was done within an hour. I waited for what I thought the billing cycle would be, as I didn't get a bill, so I called them and told them that I had not received the bill for the services yet and who I was and all that, and within a week I got my bill and I paid it. I would rate Absolute Plumbing highly and would use them again in the future.
Description of Work: I used Absolute Plumbing to replace the guts and put a new shutoff in my toilet and he also replaced the water supply shutoff in my kitchen sink.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Nancy M.
03/2012
5.0
plumbing
  + -1 more
I have been totally pleased with my experience with this company. They are always prompt, courteous, helpful, and respectful of my property. I was totally amazed when parts could not be found and they readily fabricated the parts needed so that I wouldn't have to replace whole vanities! The last time I called, they did not charge me for the service visit . . . even though the owner spent at least 45 minutes trouble - shooting!
Description of Work: 01/15/12 - House call to assist with sluggish drains. They spent time checking drains and gave me pointers to troubleshoot - no charge. 01/15/06 - New plumbing for wet bar area, routing and improving gas line, hooking up new gas stove and dishwasher, etc. for general remodeling. I can't remember the fee. They also did work when I first purchased my 50+ year old home on leaking faucets. Because of the type of sinks in my bathrooms, the parts are not readily available, so they fabricated parts for me. I cannot remember the dates or cost, but they were prompt, helpful, and the charges were extremely reasonable! I'd highly recommend them and have.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Wayne C.
08/2011
5.0
plumbing
  + -1 more
Brett, the owner of Absolute Plumbing, came over and looked at our situation and said "that's no problem". He then proceeded to do the work quickly, efficiently and professionally. He took time to talk to us about what we needed to do in the case of another problem and then he left.
Description of Work: Brett came out to repair the horrible job done by Alliance Service and Installation. We had a broken pipe in the bath tub and needed the pipe repaired and the faucet put back on and re-chalked.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$78

    Contact information

    310 Candlewood Dr, De Soto, IL 62924


    Service hours

    Sunday:
    Closed
    Monday:
    7:30 AM - 4:00 PM
    Tuesday:
    7:30 AM - 4:00 PM
    Wednesday:
    7:30 AM - 4:00 PM
    Thursday:
    7:30 AM - 4:00 PM
    Friday:
    7:30 AM - 4:00 PM
    Saturday:
    Closed

    Licensing

    Bonded

    Insured

    Eco-friendly Accreditations

    LEED Accredited Professional
    No
    Energy Star Partner
    No
    EPA Lead-Safe Certified
    Yes
    Use Green Products or Work Practices
    No
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Plumbing

    FAQ

    Absolute Plumbing is currently rated 4.8 overall out of 5.

    Sunday: Closed

    Monday: 7:30 AM - 4:00 PM

    Tuesday: 7:30 AM - 4:00 PM

    Wednesday: 7:30 AM - 4:00 PM

    Thursday: 7:30 AM - 4:00 PM

    Friday: 7:30 AM - 4:00 PM

    Saturday: Closed

    Absolute Plumbing accepts the following forms of payment: Check,MasterCard,Visa
    No, Absolute Plumbing does not offer free project estimates.
    Yes, Absolute Plumbing offers eco-friendly accreditations.
    No, Absolute Plumbing does not offer a senior discount.
    No, Absolute Plumbing does not offer emergency services.
    No, Absolute Plumbing does not offer warranties.
    Absolute Plumbing offers the following services: Our services offered include: water heater installation, sump pump installation, drain/sewer line cleaning,camera sewer lines, installation of plumbing fixtures and repairs to plumbing fixtures.

    Contact information

    310 Candlewood Dr, De Soto, IL 62924


    Service hours

    Sunday:
    Closed
    Monday:
    7:30 AM - 4:00 PM
    Tuesday:
    7:30 AM - 4:00 PM
    Wednesday:
    7:30 AM - 4:00 PM
    Thursday:
    7:30 AM - 4:00 PM
    Friday:
    7:30 AM - 4:00 PM
    Saturday:
    Closed