Home Pro Repair Service

WES WORKED QUICKLY & EFFICIENTLY. PATIENTLY, EXPLAINED HIS DIAGNOSIS WHILE WORKING ON SOLUTIONS. EXCEPTIONALLY PROFESSIONAL & RELIABLE.

GUYS WERE QUICK, THOROUGH, DID A GREAT JOB AND LEFT NO MESS.

THEY ARE FAIR, PROMPT AND THEY CLEAN UP AFTER THEMSELVES!

HE HAD ALL THE TOOLS HE NEEDED ON HIS TRUCK. I THOUGHT HE WAS REAL REASONABLE AND WAS ON TIME. DID WORK EXACTLY AS HE SAID HE WOULD. WES WAS JUST GREAT!

I SET A DATE AND TIME WITH THEM AND THEY DID NOT SHOW, NOR CALL.

WHEN I CALLED FOR THEM TO COME OUT I ASKED FOR DAN. HE HAS DONE WORK FOR ME BEFORE. HE DOES NOT LEAVE DIRTY FINGER PRINTS ON THE WALLS OR FIXTURES.

HE WAS ONLY AT MY HOME ABOUT 15 MINUTES. THEY FIXED A WIRE IN THE CIRCUIT BREAKER BOX. HE WAS VERY PROFESSIONAL AND NICE. PROBABLY WOULD NOT HIRE AGAIN, DUE TO THE COST.

I THINK THE SERVICE CALL WAS $99 TO START & $69 PER HOUR, PLUS CHARGE FOR USE OF CREDIT CARD. VERY EXPENSIVE.

THE TECH WHO DID THE WORK WAS VERY NICE AND KNOWLEDGEABLE. I'LL REQUEST HIM AGAIN WHEN WE NEED THEIR SERVICES.

THE PHONE RECEPTIONIST WAS VERY FRIENDLY. THEY COULD HAVE EVEN SCHEDULED THE WORK THE NEXT DAY IF I WAS AVAILABLE. THE TWO WORKERS QUOTED A PRICE BEFORE THEY BEGAN THEIR WORK AND WERE POLITE AND EFFICIENT. VERY PLEASED WITH THE WORK THAT WAS DONE!

PRIMARY CONTACT PERSON IN THE OFFICE WAS VERY PROFESSIONAL AND HELPFUL. COMPANY VERY FLEXIBLE TO CUSTOMER'S NEEDS. ON BOTH DATES OF SERVICE, THE ELECTRICIAN CALLED BEFORE COMING AND WAS VERY PROMPT. FIRST DATE OF SERVICE, DAN, REMOVED HIS SHOES AT THE DOOR WHICH WAS VERY IMPRESSIVE. DAN, PAUL AND SHANON WERE ALL VERY PROFESSIONAL, POLITE AND CLEARLY COMMUNICATED.

PAUL REPAIRED TWISTED WIRE AND SECURED WITH A NEW SCREW. HE EDUCATED ME AND NOTICED THAT THE OUTDOOR CONNECTION FROM IPL NEEDS REPAIR. I APPRECIATED PHONE CALL TO ADVISE THAT THE REPAIRMAN WAS EN ROUTE.

THEY WERE SUPPOSED TO CALL ME THE FOLLOWING MONDAY, BUT THEY NEVER CALLED. I HAD TO HAVE SOME ONE ELSE DO THE WORK.

THEY ENDED UP USING 3 GUYS TO FINISH UP AND THEY WERE EXCELLENT!! THEY HAD TO DO QUITE A BIT OF WORK. I AM HAVING THEM BACK TODAY FOR MORE WORK!!

THEY DO VERY GOOD WORK AND I'VE ALWAYS BEEN VERY PLEASED. THEIR PRICING IS VERY REASONABLE.

NONRESPONSIVE TO URGENT PHONE CALL.

DAN CAME IN AND WAS VERY COURTEOUS. HE DID A GREAT JOB AND KNEW EXACTLY WHAT HE WAS DOING AND GOT EVERYTHING WORKING. OUR ACCENT LIGHTS DIDN'T WORK AND I WASN'T SURE WHAT THE CAUSE WAS. HE GOT UP ON THE LADDER, FOUND OUT WHAT THE PROBLEM WAS, FIXED IT AND EVERYTHING IS WORKING FINE.

WE LIKED PAUL AND FELT CONFIDENT IN HIS ABILITY, HOWEVER THEY WERE DISRESPECTFUL OF OUR HOME. THEY BROKE A NEW DINING ROOM LIGHT AND CLAIMED THERE WAS NO WAY TO PROVE THEY DID IT. THEY DRILLED A GIANT HOLE IN THE BATHROOM WALL AND DID NOT TELL US ABOUT IT. THEY QUOTED DOING A THIRD JOB AND THE QUOTE WAS $1000 HIGHER THAN ALL 3 OTHER BIDS. WIRING IS GOOD, SERVICE IS LOUSY. THEY ALSO DID NOT CLEAN UP THE MESS.

GOOD EXPERIENCE, VERY KNOWLEDGABLE.

BE SURE TO WRITE DOWN THE TIME OF ARRIVAL AND WORK COMPLETION AND COMPARE TIME WITH TECH.

THEY ARE A GOOD COMPANY AND I WOULD US THEM AGAIN.

PUNCHED HOLE IN DRYWALL AND SAID THEY WEREN''T REQUIRED TO REPAIR BECAUSE ''IT WASN''T MY FAULT.'' BLAMED THE COMPANY THAT PUT IN ORIGINAL BOX, WHO DIDN''T PUNCH HOLE IN DRYWALL. HE DID THE REPAIR ANYWAY BUT I DIDN''T APPRECIATE THE ATTITUDE. I FEEL THIS COMPANY WAS JUST OUT TO MAKE A QUICK BUCK ON THIS JOB.

COMPANY PERFORMED ADEQUATELY ON SEVERAL OTHER JOBS, BUT SERVICE DECLINED SIGNIFICANTLY RECENTLY. THEY NO-SHOWED TWICE ON TRENCHING ESTIMATE THEN SAID THEY''D BASE THE ESTIMATE ON PREVIOUS VISITS. ABOUT 2 WEEKS LATER, ELECTRICIAN CALLED TO SAY HE NEEDED TO MAKE A VISIT FOR THE ESTIMATE AND HE WASN''T AWARE OF THE NO-SHOWS. THEY NO-SHOWED AGAIN BEFORE OTHER JOBS WERE COMPLETED. THEY TOLD ME THAT THEY ONLY HAD TO REPLACE THE LINE FOR THE DOORBELL; HOWEVER, WITHOUT INFORMING ME, THEY REPLACED OUR EXPENSIVE DOORBELL WITH A CHEAP PLASTIC ONE AND THREW OURS AWAY. I PROVIDED ANOTHER WHICH THEY INSTALLED AT MY INSISTENCE. THE DOORBELL THEY DECLARED ''FIXED'' DIDN''T WORK; FORTUNATELY, SOMEONE ELSE FROM JC ELECTRIC CAME OUT AND FIXED IT. THEY DID NOT PUT IN THE BASEMENT OUTLETS TO OUR SPECIFICATIONS. WHEN I INFORMED THE ELECTRICIANS OF THIS, ONE JUST LOOKED AT ME AND THE OTHER SAID, ''OH, YOU DIDN''T WANT IT THAT WAY?''; NEITHER OFFERED TO CORRECT THE SITUATION. THEY RARELY CLEANED UP AFTER THE

THEIR PRICE WAS HIGH AND I DIDNT GET THE LIGHT I WANTED. THEY WERE NICE PEOPLE.

HAD PREVIOUSLY BEEN HAPPY WITH COMPANY. HOWEVER, I LATER DISCOVERED THAT JC ELECTRIC HAD MADE SEVERAL SERIOUS AND DANGEROUS ERRORS INVOLVING MULTIPLE CODE VIOLATIONS. THEY HAD TWO WIRES GOING INTO ONE BREAKER, ANOTHER WIRE WAS JUST TAPED OFF. SURGE PROTECTOR WAS UNRELIABLE. WIRES WERE HOT AND COULD START A FIRE AT ANY TIME. MY IMAGE OF THE COMPANY WAS CRUSHED AS I HAD COMPLETELY TRUSTED THEM. I AM GOING TO HAVE TO HAVE ANOTHER COMPANY REDO EVERYTHING.