We had a roof put on around 10-11 years ago. I thought roofs were supposed to be guaranteed for a long time. We have called 2-3 times in the last couple of weeks and left messages with a live person only to be told that someone will contact us. We want to give the benefit of the doubt, but NO ONE has contacted us back. So unprofessional!!
Description of Work: Roofing done
Rating Category
Rating out of 5
quality
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
Nicholas M.
11/2017
1.0
gutter repair, roofing, siding
+ 1 more
Horrible experience. Kept me waiting for a MONTH for a quote and then told me that they could come out. Lady who answers the phone is less than pleasent. Do NOT do business with these people.
Description of Work: Roof repair, new siding, soffets and gutters.
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$0.01
Robert L.
08/2017
1.0
gutter repair, roofing
+ 0 more
Called. Was told they would come and look at project. Did not show up for a couple weeks. Called again. No Response. Called again - no response. After 5 weeks - Nothing. Hired someone who responded in 5 days.
Description of Work: Gutter and soffit repair.
Rating Category
Rating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$450
Nancy S.
08/2017
5.0
gutter repair, roofing, siding
+ 1 more
I have recommended Hogan to neighbors and friends. Everything went very well and very smooth. At no time did I feel rushed when trying to pick the exact color of siding I wanted. I was given samples of different sidings and roofs. They were willing to work with me on the decorative trim and keystones I wanted around the windows and garage door. I did have 3 other companies give me estimates on the work. I also had 2 other estimates on the windows. Not only did Hogan Exteriors come in with the best prices and materials, they were definitely someone I could work with.
Description of Work: All new exterior of home : roof,siding,gutters fascia and soffits and 8 front windows.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Ronald D.
01/2016
5.0
gutter repair, roofing
+ 0 more
My roof was damaged in April, 2014 by hail. Initially several contractors, that were not local, were canvassing the neighborhood and provided me with estimates. Once the estimates were given they became very pushy asking for my business. I decided to get one more estimate from Hogan Exteriors, which was local in Crystal Lake. The estimator came out within a couple of days and was very thorough and courteous. He showed me all the problems with the roof and pointed out damage that I also had to the gutters. Within a day he provided me with an estimate and samples of various shingles that I could chose from. He left his card and understood I had other estimates to choose from and told me if I preferred Hogan Exteriors to give him a call. He was not pushy at all. The estimate I received I felt was fair and comparable to the others I received since it also included replacement of the gutters. I turned the estimate in to my insurance agent. They had an adjuster come out and accepted the entire claim except for a $ 500 deductible. Hogan's installation crew came out two weeks later and in one day replaced the shingles on the roof and the next day replaced the gutters around the entire house. I was very pleased with the installation. The installation crew was very thorough and they made sure to sweep and clean up any nails that may have been left from the tear down of the old roof and installation of the new. They also repainted the stack coming from my furnace to match the color of the new roof. I have always had a problem with my old gutters draining correctly and I have had no draining issues with the new gutters. I have had the new shingles and gutters on now for about a year and a half and have had no problems at all. I would highly recommend Hogan Exteriors.
Description of Work: Replaced Shingles on my Roof and replaced gutters on the entire house.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$9,000
Steven C.
07/2015
5.0
roofing
+ -1 more
Hogan did a great job. The price was very good and the workmanship was excellent. They were always willing to answer questions and arrived at the time they had promised.
Description of Work: Hogan Construction put on a new roof and new siding for my house.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$20,000
Joseph D.
04/2015
5.0
roofing
+ -1 more
I would give them a recommendation. Each one in the crew took care of things.
Description of Work: They put in a new roof.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$14,000
Ananth I.
04/2015
5.0
roofing
+ -1 more
Hogan offered high quality asphalt shingle options for a very competitive price. Scheduled the work within the timeframe I needed the roof replaced. Helped acquiring the permit from the village and had a very efficient team of workers replace the roof. The job was well done and in a timely manner. The post job follow-up was good. Roger Curtis from Hogan was very honest and provided all the details I needed.
Description of Work: Roof underlayment and Asphalt shingles replacement.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$8,000
Michael L.
10/2014
5.0
roofing
+ -1 more
Very quick and efficient, crew stayed late until dark to get work done. Excellent clean up. Also had a window up on a gable needed some scraping and touch up paint which they did happily.
Description of Work: Replaced roof.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$16,000
James C.
09/2014
5.0
roofing
+ -1 more
Quality work, affordable,great job!
Description of Work: replaced roof
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$12,000
Michele E.
07/2014
5.0
gutter repair, roofing
+ 0 more
Mark kept me informed about when they would be able to start and how long it would take. The crew was very polite and professional. They were as careful as they could be with the landscaping. The work site was secured when they left for the day, and was very clean when they were done. Their prices were very comparable to the other estimates I received.
Description of Work: Partial roof re-sheeting, new shingles, new gutters and downspouts.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$9,600
Gail D.
06/2014
5.0
roofing
+ -1 more
Hogan Roofing did an outstanding job! Roger's follow up was great on the estimate and timeline for installation. The installers did a great job installing and cleaning up after the job. I would highly recommend!
Description of Work: replaced roof
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$12,000
Janet S.
05/2014
5.0
roofing
+ -1 more
After a storm, there were shingles in our yard so we asked Hogan roofing to take a look at our roof. They came out promptly and determined that those shingles were from another neighboring house. Seemed very honest and I would definitely use them in the future if needed.
Description of Work: Inspected our roof for damage after a storm
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Debi I.
02/2014
5.0
roofing
+ -1 more
They guys were very professional and nice. I was very happy with his proposal. The work was done well. I don't have any complains at all.
Description of Work: I used the services of Hogan Construction Co.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$8,000
Janet S.
11/2013
5.0
roofing
+ -1 more
We found shingles in our yard after a bad windstorm on 11/17/2013. We called Hogan on Friday 11/22/13 to come out to inspect our roof. They arrived that same afternoon. The missing shingles were not from our roof. They found no damage on it but said that they could tell that one of our neighbors had missing shingles on their roof. All they asked was that we tell our neighbor and mention their name. Wonderful prompt service and very professional. We would definitely call them in the future should we need roofing or siding.
Description of Work: We asked them to come out and inspect our roof.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
SCOTT AND WENDY K.
08/2013
5.0
roofing
+ -1 more
We had been referred to this company by a relative who's friend is a builder and said he always uses this company. The village where we live knew him well as he has done a lot of work in our area. Mr. Hogan was a breath of fresh air after our interview with another company. There was no pressure at all to sign a contract on the spot. He gave us as much time as we needed to make decisions. The contract was very specific about the exact work to be done and the cost. Mr. Hogan was very professional, warm and personable. His office is local and customers are welcome to drop by. The work was completed exactly when promised and was completed in a professional manner. This is not a fly-by-night company. They know what they are doing. Mr. Hogan came to the property several times during the install to make sure that everything was being done correctly by his crew. These were his people, not a random group he found. He treated his workers with respect, just like his customers. They did a great job at clean up too. I would definitely recommend this company.
Description of Work: We had Hogan Exteriors replace our entire roof. This included removing and replacing the wood sheathing, and then installing shingles and related parts.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$7,000
steve N.
01/2013
5.0
masonry, roofing, siding, chimney repair
+ 2 more
A large crew arrived at about 8 am. They did a tear-off, replaced some bad wood on the roof and some facia, installed a new chimney and a couple pieces of siding, installed new shingles and cleaned up and were gone at around 5 pm. The salesman came out while they were working and answered some questions i had on some changes i wanted done differently from the original roof and had the crew take care of my concerns. All the work was completed in a professional manner and cleaned up completely, other than seeing the new roof you would never now they were there. The only negative thing i can say is i originally called for a quote in the spring and never heard back from them. But i wanted another quote so i called them back in Nov. and they were out the next morning. I don't no what happened the first time i called but i am satisfied with the work and the quote (was right there with others) and would recommend this company based on this job.
Description of Work: Complete tear-off and re-shingle on residential roof
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
$4,000
David M.
03/2012
5.0
insulation, masonry, roofing, siding
+ 2 more
Initial contact was slow. Once the style and color was selected the job was finished quickly. And as promised. We are very pleased with the installation, attention to small details, finish work, and clean up. This is the second job the company has done for us. Four years ago they put a new roof on this house and that project was also well done, on time and on estimate. The name has changed. They are now HOGAN EXTERIORS. Same address, phone, and email.
Description of Work: Remove existing siding & house wrap. Check for rotted or damaged wood and plywood under old siding, soffit, and fascia. Replace where necessary. Install 1/4 in vapor barrier insulation. Install new house wrap, corner posts and inside corners. Install new siding, plus many other small details. Clean work area daily and remove all debris.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$7,000
Alma L.
12/2011
5.0
roofing
+ -1 more
It was actually a reference from a friend. It was a complete tear off and they did a pretty good job. They were quick and they cleaned up after themselves. Sometimes they did take a little bit of time before we heard back from them when we were trying to schedule. Once they did come back, they did what they said they were going to do at the same time that they said.
Description of Work: We used Hogan Exteriors Inc two weeks ago to put on a whole new roof.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
$5,600
Susan W.
12/2011
5.0
roofing
+ -1 more
It went very well. They were right in line with other quotes - not the lowest or the highest. Clean, preofessional, and on time. I waited a year to write this review to see if I had any problems. None at all. I would definately recommend. I hired them based on recommendation from a friend that had used them and I am glad a did. They even gave advice on shingle color as sometimes it
Description of Work: Replace roof on 20 year old home. Remove old shingles, replace boards where necessary install new roof.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$6,100
Mark P.
09/2011
5.0
gutter repair, siding
+ 0 more
They seemed to understand my needs best and the pricing was competitive. When, I start the project this is the company I am wanting to hire.
Description of Work: I got a bid for siding and gutters.
Rating Category
Rating out of 5
professionalism
5.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
ROBERT L M.
08/2011
4.0
gutter repair, roofing
+ 0 more
They were the most expensive of all the quotes I got for the job. My experience with them was good. They were very responsive.
Description of Work: I got an estimate from Hogan Roofing a month ago to reroof the house.
Rating Category
Rating out of 5
professionalism
4.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
Dennis & Mary G.
08/2011
5.0
roofing
+ -1 more
They were on time and professional. Their work was immaculate. They were polite and cleaned up after themselves. In particular, Joe was quite the gentleman. He was absolutely fantastic and laid back. I really trusted him. I believe that his concern was the quality of workmanship rather than the paycheck at the end of the day. I would give him an A+ for services. I would highly recommend them to anyone!
Description of Work: They did a complete tear off of our roof.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$5,000
Danny M.
07/2011
1.0
roofing
+ -1 more
I purchased a commercial property 13 years ago. Through-out the thirteen years, every year we have leaks in our brand new roof. Every year it is difficult to get Hogan to respond to any service request. When they do, it is, "I forgot a ladder" or "no show" or "it is difficult to find where it is coming from" NO ACTION, and all kinds of reflection. After 13 years of this, I conceited and stopped calling them. I come into the office today 6-25-11 and find ceiling tiles destroyed and cabinets damaged due to water.
Description of Work: New construction, commercial roof installation.
Rating Category
Rating out of 5
quality
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$35,000
David R.
07/2011
5.0
roofing
+ -1 more
Went very. Used this company twice and each time we were pleased. Also performed work for neighbors.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Roofing,
Gutters,
Siding,
Masonry,
Chimney Repair,
Insulation
FAQ
Hogan Exteriors is currently rated 4.6 overall out of 5.
Monday: 8:00 AM - 4:00 PM
Tuesday: 8:00 AM - 4:00 PM
Wednesday: 8:00 AM - 4:00 PM
Thursday: 8:00 AM - 4:00 PM
Friday: 8:00 AM - 4:00 PM
Hogan Exteriors accepts the following forms of payment: Check,Discover,MasterCard,Visa