Everything with him went good. It took him about an hour to do the work. I think my husband dealt with them, but I think they were fine. He was clean.
Description of Work: I used Gulgren's Appliance in Crystal Lake, IL. They fixed a noise under our refrigerator, which ended up just being part of the stand. A fan blade just came off and he put it back on. He also repaired a leak in the liner of our washing machine.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$207
Lorene T.
04/2015
5.0
appliance repair
+ -1 more
They fit me in on a busy day and Dave arrived ON TIME! It was perfect. He came in, analyzed the problem, had the correct part, fixed the problem and took my coupon from the Yellow Pages. He was prompt, courteous and professional. I would definitely use them again!
Description of Work: Dave came out and fixed our dryer.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$124
Brian G.
10/2014
5.0
appliance repair
+ -1 more
unknown
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$40
Julie K.
06/2014
5.0
appliance repair
+ -1 more
unknown
Description of Work: Fixed my dryer. They did a great job. I would use them again. The service man was on time.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$111
Judy H.
11/2013
5.0
appliance repair
+ -1 more
I have used them for all my appliances. They are a wonderful company with wonderful people.
Description of Work: They helped repair appliances while I was doing volunteer work.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Maureen M.
09/2013
5.0
appliance repair
+ -1 more
I called, set up a time, and they were on time. The repairman was on time, examined the problem, and proposed a solution. With my okay, he then repaired it. All was accomplished simply and effeciently. Saved me buying a new washer.
Description of Work: Repaired washing machine. The lid wasn't making proper contact with the machine, so that it wouldn't advance to the next cycle. I could manually push down to engage it. Gulgren replaced the switch, and it has been working perfectly.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$140
Gregory C.
03/2013
3.0
appliance repair
+ -1 more
Jason is a very professional repair serviceman. The problem was not resolved and the troubleshooting/parts replacement created an additional issue. If the part not available can be located, I am told I can have it replaced for about $150, thus even more than the first service call. A broken refrigerator became a broken refrigerator and a leaking saddle valve, thus I paid $144 to get a leak, which after calling (today), appears to be acceptable to Gulgren's staff. Does this make sense?
Description of Work: I called for a refrigerator that did not dispense water. Note, the refrigerator was purchased from Gulgren's, as are all my appliances at my home and my two four flats in Crystal Lake - until now, very hapy with Gulgren's in every respect.
Rating Category
Rating out of 5
quality
2.0
value
2.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$144
Carolyn G.
07/2012
5.0
appliance sales
+ -1 more
We bought a refrigerator and a dishwasher from them. They did a very good job. They had a hard time getting the old dishwasher out and the new one in as it is a built in dishwasher and the cabinets are not straight. They kept working at it until they got it straight. We will be using them in the future.
Description of Work: We bought a refrigerator and a dishwasher from them.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,300
Beth J.
09/2011
5.0
heating & air conditioning/hvac
+ -1 more
They are very polite and thorough. They did a good job and didn't try to upsell me.
Description of Work: They did a heating and air conditioning inspection.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
Jackie H.
08/2011
5.0
appliance repair
+ -1 more
The man who arrived (Josh) was friendly, punctual, and very professional. He came in and investigated the problem. He determined the dryer was fine and that it was the vent that was the problem. He even applied a coupon to the price at his suggestion even though I didn't have the coupon (and wasn't aware that there was one out there).
Description of Work: Called about dryer not working right and taking 2 and 1/2 hours to dry. Man came out 2 days later and discovered it was not the dryer but the vent. Dryer was fine. Climbed on roof and checked vent and disconnected internal vent in house and found it filled with lint.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$80
ELLEN and DAVE M.
07/2011
5.0
appliance repair
+ -1 more
We're happy. We'll use them again.
Description of Work: The "vacuum condenser" light was coming on frequently on our SubZero refrigerator. Gulgren, Josh, inspected and diagnosed the unit. He cleared some frost from the back wall and checked electronic diagnostics. His work was quick and thorough. He suggested the actions he took would help but advised if the problem were to reoccur please call him and they would return free of charge. The warning light came on again within several days and we called. He returned a second time and confirmed there was no ice build up as before so the problem was beyond the preliminary analysis. This time he cheked the work done by a prior servicer who never really repaired "vacuum condensor" problem we had. This time he opened up alot more of the unit and sealed up some leaky connections within the unit that were caused by the previous service company. He also ran some additional diagnostics. This time he concluded that the better seals would help but was still suspicious that the problem might reoccur due to a possible overcharging of the coolant. He did not have the correct equipment to check the coolant levels so asked that we call their service line again and he would stop by to get readings on the coolant. There was no charge for his visit. We called and set up the next visit. Josh showed up with the right equipment and to be absolutely certain, he got on the phone with SubZero to get up to date advice on what charge levels on the coolant they wanted in the unit. He drained a small amount out and advised that it was running at a better charge level per him and Sub Zero and we should expect better performance. He said if we experienced additional trouble we'd most likely need to drain and reload the coolant As usual, there was no charge.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$119
KATHLEEN M.
04/2011
5.0
appliance repair
+ -1 more
We've used them a half a dozen times or so and they are very professional. They are really good for appliance repair. We don't buy our appliances from them, or we haven't yet. They are on time and reasonable.
Description of Work: We used Gulgren's Appliance for our appliance repair. The last time they repaired my refrigerator in February.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$125
Wayne W.
02/2011
5.0
appliance repair
+ -1 more
We called Gulgren Appliance to look at our refrigerator, which was not cooling as it should. Two men arrived and found the problem in a few minutes, which was an accumulation of frost on an interior part of the refrigerator. The cost was broken down as $53.00 for coming 7 blocks and $80.00 for labor. We felt the charge was excessive for time spent. The refrigerator has worked well since it was repaired.
Description of Work: Defrosted the damper door on our refrigerator.
Rating Category
Rating out of 5
quality
5.0
value
2.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$133
Jacqueline B.
10/2010
5.0
appliance sales
+ -1 more
Had company in the house and my oven would not light. Check on Angie's List for reliable repair in the area. The Gulgren company was able to come same day and fix within two hours. Took approximately 20 minutes in and out of the house. Would use this service again. The house call was a little high in price, but worth the convenivence of getting the oven up and running.
Description of Work: Fixed oven same day as I called.
Rating Category
Rating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$234
BILL W.
07/2010
5.0
appliance repair
+ -1 more
I had used their services in the past and they are local. I would use their services in the future too.
Description of Work: I used the services of Gulgren Appliances within the last six months for appliance repair.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
BILL W.
02/2009
5.0
appliance repair
+ -1 more
I called them as I thought there was a leak in the washing machine, which actually wasn t the case. They came out, checked the washing machine, and cleaned up the inside a little bit, and fixed it. They were young, and shared information. They were professional, responsive, and the quality of work is good. My overall experience with them has been good.
Description of Work: They repaired our washing machine.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Appliance Repair,
Appliance Sales and Installation,
Heating and Air Conditioning
FAQ
Gulgren's Appliance is currently rated 4.9 overall out of 5.
Monday: 8:30 AM - 5:30 PM
Tuesday: 8:30 AM - 5:30 PM
Wednesday: 8:30 AM - 5:30 PM
Thursday: 8:00 AM - 8:00 PM
Friday: 8:30 AM - 5:30 PM
Saturday: 8:30 AM - 4:00 PM
Gulgren's Appliance accepts the following forms of payment: Discover,MasterCard,Visa
No, Gulgren's Appliance does not offer free project estimates.
No, Gulgren's Appliance does not offer eco-friendly accreditations.
No, Gulgren's Appliance does not offer a senior discount.
No, Gulgren's Appliance does not offer emergency services.
No, Gulgren's Appliance does not offer warranties.
Gulgren's Appliance offers the following services: Appliance repair & sales.