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Denali Clean Cleaning & Restoration Services, Inc

Carpet Cleaning, Upholstery Cleaning, Air Duct Cleaning,

About us

Denali Clean Cleaning & Restoration Services, Inc., in Crystal Lake, IL, is a premier cleaning and water damage restoration specialist serving a 25 mile radius from Crystal Lake since 2001. We use non-toxic, environmentally safe cleaning products. We clean carpets, tile and grout, upholstery, area rugs, leather, furniture, marble, air ducts and more. We also offer allergy relief treatment, pet odor and stain removal, water damage restoration, water and sewer extraction, complete structure drying and so much more. For more information, call Denali Clean Cleaning & Restoration Services, Inc. in Crystal Lake.

Business highlights

23 years of trusted experience

Services we offer

Carpet, Leather, Furniture and Upholstery Cleaning, Hardwood Floor Care, Sandless Refinishing, Tile, Grout, Marble, Stone, Rug Cleaning and Repair Services, Air Duct Cleaning, Dryer Vents, Allergy Relief Treatment, Pet Odor and Stain Removal, Water Damage Restoration, Water and Sewage Extraction, Complete Structure Drying, Mold and Mildew Control, Oriental Rug Cleaning, VCT Cleaning, Stripping and Waxing, Air Duct Clean, Over 40 Years of Experience, Cleaning Services, Restoration

Services we don't offer

N/A

Amenities



Accepted payment methods

Check

Photos of past projects

Reviews

4.855 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
87%
4
7%
3
2%
2
4%
1
0%


Rating CategoryRating out of 5
quality
4.7
value
4.5
professionalism
4.9
responsiveness
4.9
punctuality
4.9
Showing 1-25 of 55 reviews

Patty B.
08/2016
5.0
carpet cleaners
  + -1 more
This was our second time using Denali and we would use them again.
Description of Work: clean 2 rooms and stairs/hall

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$153

Debi M.
06/2015
5.0
carpet installation, carpet cleaners
  + 0 more
They arrived on time, were very nice and got right to work. I had nearly 3,000 square feet of carpet cleaned; including two fifteen stair staircases. The company sent two trucks, which made the job go twice as fast, I was completely floored, and truly appreciated that they valued my time as much as their own. The second professional turned out to be the actual owner of the company. The carpet itself was really dirty because the previous owners had three dogs. I was happy to see that Denali removed the dirt so completely that the carpet was a completely different., much more attractive color when the job was finished. My husband and I are so glad we decided to clean the carpet before we bought new. It actually saved us a ton of cash and we found a great company to call in the future. I recommend them without reservation.
Description of Work: Denali came to my new house and cleaned the carpets prior to move in.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$800

Mary D.
12/2014
5.0
carpet installation, carpet cleaners, floor cleaning
  + 1 more
I have used Denali Clean for many years for personal use as well as my rental properties. They do an amazing job! In the past I tried other companies that have always advertised a low price although when they arrive there are cost adders for additional services i.e. pre-spotting, Scotch Guarding etc...First, Denali does their best to fit you in their schedule as quickly as possible. Second, their pricing is very fair. Next, the price they quote you is the price you pay. Their entire team is very accommodating. Their truck mounted system leaves the carpets almost dry when they leave and the house smells amazing. Those of you who have pets know they sometime become ill or have accidents. Please know they have never failed to remove pet stains and odor from my carpets. I have also used them to clean my hardwood floors and ceramic tiles and grout. I was equally pleased with these services. I would NEVER use another cleaning and restoration company. They do an awesome job with all their services!
Description of Work: Cleaned bedroom carpet, living room carpet and stairs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$184

Robert W.
10/2014
5.0
carpet cleaners
  + -1 more
The service and quality was outstandingly!
Description of Work: Cleaned all of the carpet

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

John R.
09/2014
5.0
carpet cleaners
  + -1 more
I have previously used two Nationally branded Carpet Cleaning companies and they did not provide the level of service that Denali Clean provided. Steve arrived on time, went on a walk through of all the rooms to be cleaned, measured all the rooms, and presented me with an updated estimate. He took his time, was very professional, and vey careful moving the furniture and small items. I thought the dogs were going to present a problem but anywhere he saw an issue he took extra time to make sure spots were out. Was and am an extremely satisfied customer.
Description of Work: Cleaned 4 bedrooms, incl. large Master Bedroom, Hallway, Stairs, Family Room, Living Room, and Dining Room.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$380

Susan D.
09/2014
5.0
carpet cleaners, upholstery cleaning
  + 0 more
Nothing much to say. He was prompt, cleaned the furniture to the best of his ability.
Description of Work: Cleaned furniture that was badly stained.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Marion P.
09/2014
5.0
carpet cleaners
  + -1 more
In the spring of 2014, we used Denali to clean several carpets in our home. they were polite, professional and did a great job moving furniture to clean carpets. They explained what they were doing each step of the way. so in august 2014 when we found water in our basement, we called Denali for restoration services. They came out within a day or so of calling. they once again explained the processeach step of the way from cleaning to disinfection to removal of padding. They collect half of the money for the portion of the job completedy (cleaning and disinfection) and when the padding is replaced and carpet cleaned, we paid the balance of the account. There was a span of several weeks between inital restoration and padding removal to completion of the job since we needed to find the source of water and fix a small foundation crack. Additionally, we wanted to wait until it rained several times post-repair to ensure we found the only source of water. I would recommend this company for caarpet cleaning and restoration services. Thank you for helping us during such a stressful time! Amy
Description of Work: water in basement- came out to perform restoration services on an 1/8 of our basement

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$700

susan R.
07/2014
4.0
carpet cleaners
  + -1 more
Informed me that do to pattern routes stairs could not be thoroughly cleaned (light colored carpet). The family room has dog pee stains that I have tried to clean and was told that carpet had been bleached so carpet does not look uniform. I did not ask for pet care cleaning so I do not know if this made a difference. Carpet still had urine odor even after cleaned with deodorizer. Next time I will ask for this.
Description of Work: Cleaned Hallway, stairs, and family room carpet.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Lauree R.
06/2014
5.0
carpet cleaners
  + -1 more
These guys are FANTASTIC! Not only were they accomodating my request on short notice, but they were on time, professional, polite, clean, and did an excellent job. The carpet dried quickly, and the whole place smelled fresh, not chemical-ish. They even got two large dark brown stains out that were in the carpet from the landlord's previous tenant two years ago!!!! Nothing short of amazing! I will use them again for my new townhouse and have already referred them to two friends!
Description of Work: Steam Cleaned two floors of carpeting

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$346

Kara P.
04/2014
5.0
air duct cleaning, upholstery cleaning
  + 0 more
Great work. My cat speed in the couch and I could not get the smell out. Denali came to the house, looked at the couch and gave a fair price. He worked on it for 2+ hours on EVERY corner and part of the couch. He did an awesome job and the couch no longer smells. I highly recommend.
Description of Work: cleaned sectional couch

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$130

Marisa V.
12/2013
5.0
carpet cleaners
  + -1 more
What a difference after carpet and duct cleaning. Denali did a wonderful job. Will definitely use them again.
Description of Work: Duct and carpet cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$900

Kathleen E.
12/2013
5.0
carpet cleaners
  + -1 more
They were prompt, careful, tidy and courteous. The carpets look well cleaned.
Description of Work: The picked up, cleaned and returned three area carpets.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$187

Mike F.
12/2013
5.0
carpet cleaners
  + -1 more
Third time using them and will use again. Great job and super nice people. You can barely tell my 2 yo twins used the couch as a playground!
Description of Work: Cleaned carpets in three rooms and a sectional sofa

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$225

Nicholas K.
10/2013
5.0
oriental rug cleaning
  + -1 more
That was exceptional; they gave me a discount for using them. The rug was ready for re-delivery within about three days.
Description of Work: I used DenaliClean Carpet Cleaning & Restoration Svcs Inc for Oriental Rug Cleaning, servicing and delivery.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$180

Jamie D.
09/2013
5.0
carpet cleaners, upholstery cleaning
  + 0 more
They responded to my deal purchase very promptly, showed up on time, were very professional, and did not try to up sell me on other services.
Description of Work: Cleaned family room carpet and sofa

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Erin H.
08/2013
2.0
carpet cleaners
  + -1 more
They did not do a good job and they were way overpriced. I had to cancel my appointment with another company and I went with them. They were highly recommended on Angie's List and I didn't know why. My husband was here and signed the paperwork. I would have refused to pay the money. They didn't write it down how much they charged per foot, but they wrote down an overall price. I don't know anyone who would have charged so much for the carpet cleaning. Then I went from room to room and found stains that were just a little bit below the surface that they did a superficial carpet cleaning.
Description of Work: DenaliClean Carpet Cleaning & Restoration Svcs Inc came out and cleaned the carpet.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

$600

Response from Denali Clean Cleaning & Restoration Services, Inc
On the day of this appointment, a free-no obligation up-front estimate was given prior to the start of any work that was to be completed. After the price was given and the quote was accepted by the homeowner we completed the service. At no point do we pressure anyone into doing something they are not comfortable with. We were not notified of any dissatisfaction by this customer after completion of the service. I personally contacted this customer after receiving this review on Angie's List and offered her a free service call to try and meet their needs and discuss the pricing of the job. There is no hidden costs involved with our cleaning services and all pricing information can be furnished upon request. This is an unfortunate situation . At DenaliClean we strive for customer satisfaction first and foremost. The free service call is an open ended offer. Sincerely, William K Barth

MARGIE B.
07/2013
5.0
carpet cleaners, upholstery cleaning
  + 0 more
What can I say? Great job. I have not had the carpet cleaned professionally for 5 years and what a difference! I should have had it done sooner. Hire this company---you will not be disappointed!
Description of Work: Clean carpets and upholstery

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,036.15

Michelle S.
06/2013
5.0
carpet cleaners
  + -1 more
They were excellent. They were very friendly and prompt. They did a great job. They used an organic cleaning system. Their customer service is fantastic.
Description of Work: They cleaned the carpets in my home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$160

WAYNE W.
06/2013
4.0
carpet cleaners
  + -1 more
Did a great job, didn't make a mess and cleaned up properly.
Description of Work: clean and spot carpets

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$600

John F.
06/2013
3.0
carpet cleaners
  + -1 more
Sevicer arrived on time and was very friendly. Gave an estimate that was agreed upon. There were some pet stains in dinning room. He said it might be tough but he could get them up and improve the look of the room. We were in the process of selling the home so all the furniture was out of the house. I had to leave the house for a bit and when I returned the guy was packing up to go. Since we had 5 rooms to clean I felt he couldn't possibly have finished so fast. The stains he said he could get out he didn't. He said they would not come out. I wasn't happy but he said he could help that the stains wouldn't come out. I did sign the bill and paid. After a day or two the carpet in the dinning room really smelled bad. They had made it worse. I couldn't stay because I had to meet the movers in Fla. i would not recommend this company
Description of Work: Steam Cleaned carpets

Rating CategoryRating out of 5
quality
2.0
value
3.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

$271

Response from Denali Clean Cleaning & Restoration Services, Inc
It is unfortunate that we were unable to get the carpets for this property in satisfactory condition for this customer. If we were notified of this, we would have come back at no additional charge for this customer and tried our best to touch up any areas and re-treat the pet stains to see if they could come out any better. All carpets can be cleaned and sanitized, but not all can be made to look new again depending on the type of stains , age of carpet and what type of over the counter stain remedies have been used by the homeowner to try and clean them.

Travis J.
04/2013
5.0
carpet cleaners
  + -1 more
Denali Clean is a service we have used before. They helped us quickly restore our basement from small flooding because of recent heavy rain. Using a special solvent in addition to their normal cleaning solution, it prevented any mold/mildew from occurring. Denali Clean did a thorough job with our main floor carpeting as well. Dry times are shortened because of their steam clean technique. We will continue to use this service and have recommended them to our neighbors.
Description of Work: Provided carpet cleaning in our slightly flooded basement and first floor carpeting.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$256

Joyce O.
04/2013
5.0
carpet cleaners, upholstery cleaning
  + 0 more
They were great. He got right back to me when I called. He met me there for an estimate and then to perform the work. He did a great job. I feel like I got my moneys worth. He pretreated the carpet first. It was a very good experience.
Description of Work: I used DenaliClean Carpet Cleaning & Restoration Svcs Inc to clean the rugs where my daughter lived.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

04/2013
5.0
carpet cleaners, upholstery cleaning, air duct cleaning, dryer vent cleaning
  + 2 more
The experience was great from the start. The person on the phone responded professionally and the people who showed up at the house were clean, professional, pleasant and efficient. The work was done quickly and the workers cleaned up after themselves and were very pleasant.
Description of Work: Duct cleaning and carpet cleaning. On a separate occasion we had them clean some area rugs and with the same excellent results!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Catherine P.
02/2013
4.0
carpet cleaners
  + -1 more
I thought they did a good job. The gentlemen were really polite, clean and courteous. They were very on time.
Description of Work: Denali Carpeting cleaned the carpet. They did 4 bedrooms, hallway, stairway and family room.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
punctuality
5.0

Yes, I recommend this pro
$320

Jennifer T.
01/2013
5.0
carpet cleaners
  + -1 more
I was able to get a rough estimate over the phone and the actual charge was less than that (nice surprise!). They also gave me a 15% discount as a new customer. They showed up right on time and did an excellent job. I am VERY happy with the way my carpet looks! The matted down areas are all fluffed up again and all the stains are gone. The carpet was already pretty dry when the work was finished. I am very pleased with their work and will definitely use them again.
Description of Work: I had 3 bedrooms (traffic areas), a closet, hallway and stairs cleaned.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$119
    • 1(current)
    • 2
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Contact information

930 Pyott Rd #111, Crystal Lake, IL 60014

http://www.denaliclean.com/

Service hours

Sunday:
Closed
Monday:
8:00 AM - 6:00 PM
Tuesday:
8:00 AM - 6:00 PM
Wednesday:
8:00 AM - 6:00 PM
Thursday:
8:00 AM - 6:00 PM
Friday:
8:00 AM - 6:00 PM
Saturday:
8:00 AM - 6:00 PM

Licensing

Insured

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
Yes
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Carpet Cleaning,
Upholstery Cleaning,
Air Duct Cleaning,
Carpet Sales and Installation,
Oriental Rug Cleaning,
Dryer Vent Cleaning,
Floor Cleaning and Waxing,
Marble and Granite,
Pressure Washing,
Deck Maintenance,
Water & Smoke Damage

FAQ

Denali Clean Cleaning & Restoration Services, Inc is currently rated 4.8 overall out of 5.

Sunday: Closed

Monday: 8:00 AM - 6:00 PM

Tuesday: 8:00 AM - 6:00 PM

Wednesday: 8:00 AM - 6:00 PM

Thursday: 8:00 AM - 6:00 PM

Friday: 8:00 AM - 6:00 PM

Saturday: 8:00 AM - 6:00 PM

Denali Clean Cleaning & Restoration Services, Inc accepts the following forms of payment: Check
No, Denali Clean Cleaning & Restoration Services, Inc does not offer free project estimates.
Yes, Denali Clean Cleaning & Restoration Services, Inc offers eco-friendly accreditations.
No, Denali Clean Cleaning & Restoration Services, Inc does not offer a senior discount.
No, Denali Clean Cleaning & Restoration Services, Inc does not offer emergency services.
No, Denali Clean Cleaning & Restoration Services, Inc does not offer warranties.
Denali Clean Cleaning & Restoration Services, Inc offers the following services: Carpet, Leather, Furniture and Upholstery Cleaning, Hardwood Floor Care, Sandless Refinishing, Tile, Grout, Marble, Stone, Rug Cleaning and Repair Services, Air Duct Cleaning, Dryer Vents, Allergy Relief Treatment, Pet Odor and Stain Removal, Water Damage Restoration, Water and Sewage Extraction, Complete Structure Drying, Mold and Mildew Control, Oriental Rug Cleaning, VCT Cleaning, Stripping and Waxing, Air Duct Clean, Over 40 Years of Experience, Cleaning Services, Restoration
N/A

Contact information

930 Pyott Rd #111, Crystal Lake, IL 60014

http://www.denaliclean.com/

Service hours

Sunday:
Closed
Monday:
8:00 AM - 6:00 PM
Tuesday:
8:00 AM - 6:00 PM
Wednesday:
8:00 AM - 6:00 PM
Thursday:
8:00 AM - 6:00 PM
Friday:
8:00 AM - 6:00 PM
Saturday:
8:00 AM - 6:00 PM