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Creative Construction Group Inc

Roofing, Siding

About us

We are a local business since 2008. We carry all necessary licenses, insurance, bonds & registrations to do your work. We use only the best products, and offer a wide selection and the very best warranty. We are also experienced working with all insurance companies and offer claim assistance for storm damage. NEW IN 2020 - We now conduct on-line meetings and consultations. To schedule a conversation with us regarding your exterior remodeling needs please click on https://calendly.com/livechat-ccgi

Business highlights

17 years of trusted experience
Emergency Services Offered

Services we offer

Roofing & Siding - Full Replacements & Repairs

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa

Photos of past projects

Reviews

4.726 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
77%
4
8%
3
0%
2
4%
1
12%


Rating CategoryRating out of 5
quality
4.8
value
4.8
professionalism
4.7
responsiveness
4.6
punctuality
4.7
Showing 1-25 of 26 reviews

Jen F.
03/2021
5.0
roofing
  + -1 more
Highly recommend Creative Construction Group for your roofing needs. Received written estimate within 24 hours of field measurements. Crew showed up on time and worked consistently throughout day to get the job done. The supervisor even checked in with me during the day to let me know how things were going. The day after the job was completed I found a couple roofing nails on the ground and alerted the supervisor. To be fair, the job finished just as it was getting dark so these would have easily been missed. The supervisor immediately responded, apologized, and within an hour, part of the roofing crew returned to check for any missed debris and even brought a metal detector! I was thoroughly impressed by the above and beyond response I received. My roof looks great, I feel appreciated as a customer, and I would strongly recommend Creative Construction Group. They were easy to work with, professional, and definitely earned my business for the future.
Description of Work: Roof Replacement

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,800

Response from Creative Construction Group Inc
Thank you so much for your business and your recommendation!

Donna D.
09/2020
1.0
decks, roofing
  + 0 more
Started off well, we talked about work that needed to be done, got a quote, contacted them back and forth to clarify a few things as a sticking point was getting the cedar to replace the siding on the house after the chimney was removed. I even found the lumber needed, purchased it and had it at the house, and then Creative Construction Group simply decided to stop communicating, never called back, never emailed, never responded to messages we left. HIGHLY UNPROFESSIONAL behavior. If you are busy, say so. If you don't think you can do the work, say so. But to simple never call back in rude, childish, and uncalled for. Another company didn't have time to do the work and called us to let us know and even recommended someone else who might be able to get to us in a timely manner - no such courtesy from Creative Construction Group.
Description of Work: roof replaced and chimney removed

Rating CategoryRating out of 5
value
4.0
professionalism
1.0
responsiveness
1.0


Response from Creative Construction Group Inc
Sorry we dropped the ball on this. Our people had thought they communicated clearly that we could not perform all the work you needed done and only quoted the roof replacement portion of your project. Based on your comments, obviously we did not communicate this well enough. We have had internal discussions on how we communicated in this instance, and we will focus on communicating better in the future. As the owner of the company, I appreciate your feedback whether it is good or bad, as it helps us to be a better company moving forward. Best of luck with your project.

Beth C.
06/2020
5.0
decks, roofing, siding
  + 1 more
Mike was great to work with on all our projects.
Description of Work: Roofing and siding
Rating CategoryRating out of 5
Yes, I recommend this pro

Karen M.
06/2020
5.0
decks, roofing
  + 0 more
Excellent job, start to finish!
Description of Work: Roof replacement
Rating CategoryRating out of 5
Yes, I recommend this pro

Paul C.
08/2018
5.0
roofing
  + -1 more
This is the second time we have used Creative for a new roof installation and we have been very pleased with their professionalism, quality, and care. Ed has been our project manager for both jobs, and we couldn't find a more professional, compassionate partner.
Description of Work: New roof installation

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$15,500

Response from Creative Construction Group Inc
Thank you [Member Name Removed]for your kind words, we are very pleased that you are very pleased. That's what we strive for. I will make sure that Ed is aware. Take care!

Jan B.
08/2017
5.0
roofing
  + -1 more
Crew arrived when scheduled, did job with little disruption to surroundings, when finished cleaned up well ... couldn't tell they were there. Job was done as agreed - we are well satisfied.
Description of Work: Replaced roof on house & small shed.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$11,000

Response from Creative Construction Group Inc
Thank you [Member Name Removed]! We're so glad that you are pleased! Thank you for your business!

T T.
04/2017
5.0
roofing, siding
  + 0 more
The Creative Construction Group were extremely careful to make sure all the construction debris was cleaned up after construction. A big concern, considering all the nails that pop loose from removing the old shingles and siding! If Mike saw any materials going up that were not up to his high standards, he had the crew remove them and put up new. He always asked me what it was that I wanted, rather than telling me what I was going to get. (Very nice). Pete, also an owner, was very helpful and worked with me to make sure I was completely satisfied with the overall process. I was very concerned to begin with as you always hear about the fly by night companies that pop up after a storm, but after checking them out on Angie's List I saw they are a local established reputable company. Importantly, they stand behind their work! They do seem to be very busy and are a growing company, so make sure you call as soon as you know you need them, so they can get you scheduled in.
Description of Work: Due to a storm our roof and siding were damaged. Creative Construction Group was recommended to us. We hired them and Mike (one of the owners) did all the negotiating with our insurance company (who wanted to short-cut things) getting things done right. The siding and roof were completely replaced, not just sections, as the insurance company would have preferred.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$30,000

Laurie K.
01/2017
5.0
roofing
  + -1 more
Creative construction took the time to discuss different type of shingles and the process & install the new roof. Overall great service.
Description of Work: Removed 2 layers of shingles and put on new roof of garage.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,100

Janel S.
09/2016
2.0
roofing
  + -1 more
Mike fought on our behalf with the insurance company to replace the roof. The insurance company repeatedly denied the claim. It then appeared that we were forgotten about. We had to delay putting our home on the market b/c we couldn't get someone out to repair the the missing shingles.
Description of Work: Wind damage to roof was error tarped & eventually repaired.

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
2.0
responsiveness
2.0
punctuality
3.0

$850

Theodore T.
05/2016
5.0
decks, roofing, siding
  + 1 more
It was a very painless process for us. We met with Scott, the account manager, who collected all the details and provided sample books on our shingling options. We then met with Michael, the company owner, who felt that insurance should be paying for more than what they were, and took the point from there. There was an intermittent leak that was steadily worsening, and even before all the details were worked out with the insurance company, Scott came over and put in a temporary fix to alleviate that issue. Quite honestly. from that point on, there was very little for us to do. Creative gave us an approximate starting date based on delivery of shingles and the weather forecast, and then did the roof work all in one day. The siding repair and fence post repair took place over the next couple of weeks as the crews were available. The clean-up was very thorough, we found very little debris left behind. When the final insurance check arrived, Michael closed the job with a little ceremony - he brought over donuts, we brewed coffee, and fleshed out all the remaining details. If I wanted to put in any negatives, to make this a fair and balanced review, the only thing I can point at would be the very short notice we got when the various crews were going to be showing up to do their work. The fence post repair crew showed up basically unannounced. I mention that to be "fair and balanced", but since all the work was outdoors, it was not a big deal to us, and I appreciated the work being done so quickly
Description of Work: We had some damage to our roof, siding and privacy fence due to weather. Creative replaced the roof of our garage and our home. Complete tear-off, replaced the necessary plywood. They repaired the flashing in an area where the roof was leaking during major storms. They snapped in some vinyl siding that had come loose, and replaced 2 fence posts in our privacy fence that snapped. We had initially contacted our insurance company who had cut a check and provide a quote, and Creative successfully worked with the insurance company to expand the mandate (and the payment).

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$11,800

Thomas T.
03/2016
5.0
roofing, siding
  + 0 more
All workers were very courteous and did an excellent job. They laid tarps around whole house to catch nails and debris. After the tarps were picked up they went around with a magnetic sweeper to try to get every nail possible. Mike, one of the owners personally came out to check progress and quality regularly. I would recommend Creative Construction Group Inc for any service they perform. I was away for part of the project and felt comfortable enough with Mike to let him decide what looked best and go ahead and do it while I was gone. My house looks great! I would recommend to a friend (and did, my next door neighbor had his roof done as well!).
Description of Work: Complete tear off of roof and replace all roofing. Complete tear off of all siding and replace all siding. Very nicely done full house wrap. Repair screens damaged from storm. This was an insurance job. Mike helped me understand the process the insurance company uses.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$30,000

Sherrill S.
07/2015
4.0
roofing, siding
  + 0 more
Everything went through smoothly. Great workers. Extremely neat.
Description of Work: New roof.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$11,638

Dai-Min L.
01/2015
1.0
roofing
  + -1 more
After signing an agreement (stating that they would get the work if they represent us with our insurance company) with them in August, 2014, we did not hear from them again for a month. In September, we got some paperwork from them, for us to fill out so that they could contact our insurance company and act in our behalf. After that, nothing. It has been impossible to get a hold of him (by cell phone and email) since he doesn't seem to want to return phone calls and emails. It's now January, 2015, and we still have not heard from him, and of course, at this point I do not expect to hear from him. Don't make the same mistake that I made. This company is a total waste of time and effort. I wish they would have just said that they were not interest, instead of stringing me along and wasting my time thinking that they were going to help when I could have been pursued this issue on my own - especially when the weather was still decent.
Description of Work: After experiencing golf ball sized hail last April, and subsequently being denied by our insurance company for roof replacement (almost every home in our surrounding area had their roof replaced), after inspecting our roof, the company representative (Chip) sold us on the idea that he could help and would act in our behalf with our insurance company to get our hail damaged roof replaced. He would take care of it all with the insurance company including identifying any other items that the insurance company failed to identify as damaged and that they complete the work for exactly what the insurance claim would pay. Sounds good right?

Rating CategoryRating out of 5
quality
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Response from Creative Construction Group Inc
Dear [member name removed], we are so sorry this happened to you. Things didn't work out for Chip and he decided to skip town on us last fall. We tried to pick up the pieces on everything he had going on, but were not aware of your project. Please accept our sincere apologies.

Paul C.
10/2014
5.0
roofing
  + -1 more
Having never replaced a roof before, overall I am quite satisfied. We worked with Ed, a Project Manager with Creative, and he was very professional. He came out to meet with our insurance adjustor, and was our point of contact through the entire process. Once we had everything squared away with our insurance company, we scheduled a start date, but unfortunately, due to an internal scheduling conflict, the work had to be pushed ahead one week. That was mildly annoying, but it all worked out well, as we were blessed with absolutely beautiful weather, and the work was completed in two days. They did a fair job cleaning up the nails, but having suffered two tire punctures when my neighbor's roof was replaced a couple of years ago, I took no chances, bought a magnet sweeper, and found quite a few more nails on the driveway. To Creative's defense, our driveway is old and very bumpy, with many places for roofing nails to hide. They then came out to do some clean up to some of the spots in the interior of the house that had been damaged by water from the leaky roof. They patched, sanded, and repainted the affected parts. Ed and Creative were a pleasure to work with, and we are grateful to them for helping us restore our home.
Description of Work: Removed older damaged roof, and replaced it with a new one. Repaired some water damage to the interior walls, then repainted repaired spots.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$10,500

Patricia L.
09/2014
1.0
roofing
  + -1 more
Have twice contacted them by phone to come out and provide me an estimate of work needing to be done. Was told specific days I would be contacted and they would come out to provide estimate. Neither time have they called or shown up. Waste of my time contacting them. Sad because they came recommended to me.
Description of Work: No follow through.

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Timothy S.
08/2014
5.0
roofing, siding
  + 0 more
unknown
Description of Work: Walked through roof inspection with insurance inspector.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

rodney M.
07/2014
5.0
roofing
  + -1 more
it and paid him more than he asked. I am very happy with the job he did and wouldeven though he was out of the country he kept in touch and showed up when he said he would. gave options that were fair and reasonable. completed the work cleanly and efficiently. under-charged me such that I could'nt accept so I paid him more than he asked for. would use him again without hesitation
Description of Work: reattached the chimmney cap

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

John A.
01/2014
4.0
roofing, siding
  + 0 more
Roof went as planned, siding done real fast, misc items took very long to get finished. Project supervisor were not there as promised.
Description of Work: roofing siding on one side aluminum trim

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
3.0
punctuality
4.0

Yes, I recommend this pro
$14,000

Robert E.
02/2013
5.0
roofing
  + -1 more
We were refered to Creative by some neighbors and were not dissapointed. From the start they were checking out our roof, adviseing what needed to be done, and working with our insurance company do to storm damage they discovered. Once we picked the shingle colors the work was done quickly, and clean up was taken care of. We are very happy with the work of Creative and will recommend them to anyone. Will use them again for any future projects.
Description of Work: Roof was needing replacement before winter. Which Creative Construction took care of in a very profesional and quick manner. We are very satisfied with their work and the results.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

Shane S.
01/2013
5.0
roofing, siding
  + 0 more
When an act of nature ruins some of your property such as a hail storm, all you can hope for is to get your property back in a state similar to the condition (or exceed) it was in prior to the devastation. Additionally, you can only hope to meet companies and workers that make the process easier on you. I had the Creative Construction Group provide me an estimate and walk me through the issues and resolution to my problems. I met both of the owners Pete Helstrom and Mike Schendl. Both were very respectful and paid attention to details. Mike Schendl made the whole process extremely easy for me. For example, he walked me through, in a patient fashion, the different options of roofing materials, siding materials as well as color swatches. He provided recommendations as well. As a result of choosing to hire Creative Construction Group to restore my property, I was able to eliminate much of the stress involved in this process as possible as Mike Schendl carried that for me. All I had to do was make some selections for the roof, siding and gutters. The team that was used were solid workers. I was impressed with how quickly things were done. Furthermore, they were organized and clean. I did not have to clean up after them at all. In summary, the exterior of my house was in a much better state than before the storm and the repair cycle was stress free. Thank you, Creative Construction Group, for making this a non-event for me. You and your team were outstanding.
Description of Work: Creative Construciton Group installed a new roof, siding & gutters that were damaged due to a hail storm in the summer of 2008.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$10,000

Steve C.
01/2013
5.0
roofing
  + -1 more
We noticed we had some damage to our roof and needed a new one. We contacted on our insurance company to come out and look. Creative Construction Group was amazing when it came to working along with our insurance carrier. Their project Manager we worked with was awesome and always available to answer any questions we had. He was always on time and helped provide guidance in our decision. They completed the work in a very timely manner and left our premises looking the way it did when they came. The crews were very efficient and courteous. Creative Construction Group is a dependable company that I would choose again in a heart beat to do work on our home. Thank you again for an amazing job and we love our new roof and gutters.
Description of Work: Creative Construction Group did an amazing job on our roof and new gutters. We had our old roof torn off and new one installed along with new gutters.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$12,000

Philip W.
12/2012
5.0
remodeling, roofing, siding
  + 1 more
All work was done professionally and on-time. All workers were professional and made sure all debris was removed from the work site. All steps of the project were explained thoroughly.
Description of Work: Creative Construction was contracted to replace our roof, siding, gutters, downspouts, etc (hail damage -- insurance claim). In addition they were used to replace two sliding glass doors.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$35,000

Curt M.
12/2012
5.0
roofing
  + -1 more
Creative Construction was professional from the start and through the entire process. They showed up on time, thoroughly explained what they were going to do, completed the work ahead of schedule and left the work area very clean. The quality of their workers, vehicles, and equipment were all very high as was the quality of their workmanship. We have had no re-leakage from the area they repaired and the shingles they installed have remained in good condition, tight and unplace since they were installed. Overall, the experience with them was very good.
Description of Work: Inspected roof to confirm location of leak, repaired and replaced the leaking section of the roof, and then reshingled the roof. Also, worked with insurance company to get all cost covered.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,500

Steven G.
12/2012
5.0
siding
  + -1 more
Creative Construction started our siding process by meeting us and going over the details of the job, explained the cost, and time frame. They started when they said, finished in one day, and did a fantastic job. They cleaned up and followed up with us after the job was complete. We are very happy with the results.
Description of Work: We had damaged aluminum siding from a recent hail storm. Creative construction removed all existing siding and replaced with new vinyl siding.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$7,500

Doner M.
12/2012
5.0
roofing
  + -1 more
I've contracted with Creative Construction for multiple roof repairs over the past few years, The service has been outstanding, from the estimate through completion. Excellent quality in workmanship, thorough description of the work to be done, very timely with regard to start/completion dates, and never any delays. Staff is very courteous, knowledgeable, with a strong client service orientation. I would absolutely recommend this company!
Description of Work: Roof repairs including repairing tree damage, shingling, replacing facia, and installing roof vents.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,000
    • 1(current)
    • 2

Contact information

765 Duffy Dr Unit H, Crystal Lake, IL 60014

http://www.creativeconstructiongroup.com

Service hours

Sunday:
Closed
Monday:
7:30 AM - 7:30 PM
Tuesday:
7:30 AM - 7:30 PM
Wednesday:
7:30 AM - 7:30 PM
Thursday:
7:30 AM - 7:30 PM
Friday:
7:30 AM - 7:30 PM
Saturday:
7:30 AM - 3:30 PM

Licensing

Bonded

Insured

Licensed*

Trade License Number
104015768
Trade License Locale
Illinois
Trade License Authority
Illinois: General
Trade License Expiration
12/31/2025
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Roofing,
Siding

FAQ

Creative Construction Group Inc is currently rated 4.7 overall out of 5.

Sunday: Closed

Monday: 7:30 AM - 7:30 PM

Tuesday: 7:30 AM - 7:30 PM

Wednesday: 7:30 AM - 7:30 PM

Thursday: 7:30 AM - 7:30 PM

Friday: 7:30 AM - 7:30 PM

Saturday: 7:30 AM - 3:30 PM

Creative Construction Group Inc accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
Yes, Creative Construction Group Inc offers free project estimates.
No, Creative Construction Group Inc does not offer eco-friendly accreditations.
No, Creative Construction Group Inc does not offer a senior discount.
Yes, Creative Construction Group Inc offers emergency services.
Yes, Creative Construction Group Inc offers warranties.
Creative Construction Group Inc offers the following services: Roofing & Siding - Full Replacements & Repairs

Contact information

765 Duffy Dr Unit H, Crystal Lake, IL 60014

http://www.creativeconstructiongroup.com

Service hours

Sunday:
Closed
Monday:
7:30 AM - 7:30 PM
Tuesday:
7:30 AM - 7:30 PM
Wednesday:
7:30 AM - 7:30 PM
Thursday:
7:30 AM - 7:30 PM
Friday:
7:30 AM - 7:30 PM
Saturday:
7:30 AM - 3:30 PM