Lawnworks of Joliet, Inc.

I am a call ahead, they call the night before they come. The guy came, left a sign in my yard, and a bill on the door. The only thing is sometimes if its to windy or rainy they don't come. But, they do call and let you know again.

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This company is neither reliable nor honest. I paid $377 in full in advance for 7 applications and spring core aeration in February 2009. Every time when work was done, they left a note on my door handle stating what they did. But, they did not perform spring core aeration or left a note about it. When I checked the lawn in the afternoon when aeration was scheduled, there was no sign of any work: no holes in the ground. I know how it looks like when aeration is done from prior experience. When the company called me to notify another treatment, I complained about it. John said sorry and he would make a note of it and do aeration in fall. However, aeration was never done. Since I didn't know that I should call them to stop services for a new year, they came and did the first treatment in March and sent me a bill, which was 11% higher than 2009. I called the company and talked about the missed aeration and requested to send me a refund for the difference ($21) between the missed aeration ($70) and the new treatment they did this spring ($49). The lady who answered the phone said she would ask John about it and call me later. They never called me or sent me the refund. Instead, they sent me a bill for $49 again saying I was 31 to 60 days late even though they owe me $21 plus interest for a year. Of course, I switched to another company and would NOT recommend Lawn Works of Joliet to others.

I have been using Lawnworks for 5 years now and am very impressed with their services. I have used them, ever since I had my house built, and they have taken good care of my lawn. I have minimal weed problems and the grass is very green and healthy (when I water it!). John and the people who work for him, are very responsive to any problems I have. They always call in advance, to tell me when they are coming out for a treatment. They are very courteous on the phone and always return phone calls either that day or the next.