Tiger Services, LLC

generator service, heating & cooling contractor, sewer cleaning company,

About us

Tiger Plumbing, Heating, Air Conditioning, & Electrical Services is committed to excellence in every aspect of our business. We uphold a standard of integrity bound by fairness, honesty, and personal responsibility. Our distinction is the quality of service we bring to our customers. Accurate knowledge of our trade combined with ability is what makes us true professionals. Above all, we are watchful of our customers' interests and make their concerns the basis of our business. Please give us a call today!

Business highlights

32 years of trusted experience
Emergency Services Offered
Se Habla EspaƱol
Veteran Owned & Operated

Amenities

Warranties
Yes
Emergency Services
Yes


Accepted payment methods

CreditCard

Reviews

4.1167 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
62%
4
19%
3
7%
2
2%
1
10%


Rating CategoryRating out of 5
quality
4.4
value
3.8
responsiveness
4.4
Showing 1-25 of 167 reviews

rick j.
07/2024
5.0
we got it on our air conditioner and furnace

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Jimone H.
01/2024
5.0
These guys are definitely our new first call for anything plumbing and HVAC problems! Even though they were running a little late they kept me updated via text. The technician arrived, was incredibly pleasant and professional, and was finished in a flash. If I could give Tiger 6 stars I would!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Kalyan V.
07/2023
2.0
Unable to detect the problem and left with a damage

Rating CategoryRating out of 5
quality
2.0
value
4.0
responsiveness
2.0


Gerald B.
06/2023
4.5
Were professional and very nice. Explained what they were doing along the way. Job was done sooner than we anticipated.

Rating CategoryRating out of 5
quality
5.0
value
3.5
responsiveness
4.5

Yes, I recommend this pro
$14,500

Joe R.
05/2023
5.0
Great Job ! Professional

Rating CategoryRating out of 5
quality
5.0
value
3.5
responsiveness
5.0

Yes, I recommend this pro

Scott F.
05/2023
5.0
He did a great job

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Michael G.
02/2023
5.0
Chase was very pleasant and professional!

Rating CategoryRating out of 5
quality
5.0
value
4.5
responsiveness
5.0

Yes, I recommend this pro
$28,500

Kathy K.
01/2023
5.0
The service was good

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0


Tonya P.
11/2022
4.5
Did a great job but a bit pricey.

Rating CategoryRating out of 5
quality
4.5
value
3.0
responsiveness
4.5

Yes, I recommend this pro

Karen P.
10/2022
5.0
Best customer service I have ever experienced. Zac, our tech was very knowledgeable and friendly. He was running late for appointment but kept in touch. He was very thorough and cleaned up properly. He answered my questions and I appreciated his suggestions. I look forward to doing business again with all my projects.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Gretchen C.
06/2022
4.5
The installation team was very professional yet friendly. They worked hard and cleaned up any mess. They were respectful of my home by laying plastic on the carpeted area and wearing booties.

Rating CategoryRating out of 5
quality
5.0
value
3.5
responsiveness
4.5

Yes, I recommend this pro

Amy B.
05/2022
2.0
Tiger Electric did a major electrical job for us. They did a good job, and I wish I could praise them for that, but unfortunately good feelings are not possible. It was an expensive job and an extra cost came along during inspection by Our Electric company which the Tiger representative agreed to cover. However it has been 2 years and they have never paid the $450 charge they agreed to the electric company and now we have to pay for them. My husband did the majority of the digging work for this project too, because we were completely out of power and it helped hurry things up. I felt then that they shouldve knocked some off the bill for that. Why have they never paid Southwestern what they agreed to pay? Why must we pay on their behalf? We would obviously go elsewhere for future business.

Rating CategoryRating out of 5
quality
4.0
value
1.5
responsiveness
0.5


g r.
03/2022
4.0
think $1000.00 too hi since i already had water heater

Rating CategoryRating out of 5
quality
5.0
value
3.0
responsiveness
5.0

Yes, I recommend this pro

Don B.
02/2022
1.0
5-6-2022 update. I remain unhappy with tiger plumbing after calling them only for a water heater 12-9-2021 and ending up in a $61,176 dollar debt after I believe they made up things that I needed and got my wife to sign while i was at work. they talked to me like I was stupid and i have not lived in the same house since 1999. I only needed a water heater fixed or replaced. I did not need a $9800 tankless water heater I did not need new pipes I did not need new water lines I did not need a $10,600 fuse box i did not need a $500 dollar dryer vent kit I only needed a water heater. my experience was not hassle free and tiger plumbing has shown me nothing except disrespect anger and blame. no tiger plumbing I am never going to be ok with ending up in a $61,176 dollar debt double my homes value after calling you over a water heater. I am never going to recommend you to anyone and my opinion is you made up lies to get $38000 from two out of state finance companies. the $61,176 was the total amount with high financing. not one question has been answered in a professional manner about anything and there manager only threatens legal action when he wants to dodge a question. my experience with tiger plumbing has been a nightmare and now they have blocked me on Facebook google maps and will not answer my phone calls. I question if this is a real plumbing company because for me it seemed they were only after good reviews and money. they did not help me they did not help my house they only did what was best for them. i want half of a refund........updated RR 5-19-2022 5-19-2022 I am updating this review stating my issue with Tiger Plumbing has never been resolved. I feel I was taken for $61,176 after calling them only for a water heater 12-9-2021. I believe they made up things i needed and then got my wife to sign on a tablet while I was at work. this whole thing has been a nightmare and not hassle free. I am a veteran /desert storm and I have never been as disrespected as i have been from tiger plumbing. not one question was ever answered in a professional manner. $38000 was tiger plumbing outrageous price for 3 days of work that I did not need in my small home and the full amount of $61,176 was the total amount owed and we would have never signed up for their exclusive packages because we just paid off our mortgage and that amount was double my homes value. I feel they took advantage of us and seen it as a chance to make money. they did not help me or my home and I feel only did what was best for them by upselling my wife into things I did not need. I would like half of a refund but I know I will not see a penny of it and want to warn others of this. it was unfair and I feel like I was robbed not helped.

Rating CategoryRating out of 5
quality
0.5
value
0.5
responsiveness
0.5


BILL H.
01/2022
4.0
They did a good job but they were over 2 hours late and they didn't call to say anything.

Rating CategoryRating out of 5
quality
4.0
value
5.0
responsiveness
4.0


Lori D.
12/2021
5.0
Redid all gas lines

Rating CategoryRating out of 5
quality
5.0
value
2.5
responsiveness
4.5

Yes, I recommend this pro

Grace W.
09/2021
0.5
Tiger was hired to replace a gas line to our gas fireplace. Our local gas company determined we had a gas leak in the wall and the line would need to be replaced. The price quote was for that specific work. When questioned about the cost, the project manager explained that more labor is needed to get into the wall to replace the line. There was no written quote delineating labor and parts. When the technicians came to replace the gas line, they did not replace the gas line as specified. They replaced some joints and valve outside the wall instead, which did not involve the extra labor needed to get into the wall. We did not receive a written, itemized accounting of the cost (labor and parts) of the work to be done. Since the techs didnt need to get into the wall, the labor cost should have been lower. We asked for an adjustment, but were refused. Also refused was a written breakdown of labor and materials to compare with original verbal quote. Two technicians, arriving 3 hours late, were here for, at most, 2 hours 10 minutes, and replaced a handful of joints and a valve. This service cost over $2,000. For the work done, it appeared only one technician was needed. Perhaps two would have been needed for the original gas line replacement. Bottom line: Tiger didnt do the work they were hired to do, but charged us as if they did. Bait and switch? HomeAdvisor should not be recommending this company! It reflects negatively on you.

Rating CategoryRating out of 5
quality
0.5
value
0.5
responsiveness
2.0


Chyrel W.
09/2021
5.0
both certified plumbers were GREAT today...glad things were fixed under my manufactured home,,,puts me more at ease....different Tiger guys will be here on Thursday to fix something else under ,y home....ALWAYS like the way the Tiger guys do their work. Chyrel W

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0


Robert C.
01/2021
5.0
Provided great service and care in the work performed

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Spencre D.
06/2020
1.5
Over priced.

Rating CategoryRating out of 5
quality
4.0
value
0.5
responsiveness
4.0


Gilbert J.
06/2020
5.0
I would use then in the future.

Rating CategoryRating out of 5
quality
5.0
value
3.5
responsiveness
5.0

Yes, I recommend this pro

Lynn S.
06/2020
5.0
Arrived on time, doing electrical and plumbing jobs. Fair in price, very professional.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Michael S.
06/2020
5.0
STEVE HELMS was awsome if you gonna use them he is the best. He was so good my son cried when he left and that's saying alot...

Rating CategoryRating out of 5
quality
5.0
value
3.0
responsiveness
5.0

Yes, I recommend this pro

James H.
05/2020
0.5
Tiger Plumbing is a scam company who overcharges horribly, does shoddy work, does work not needed, sends technicians that do not know how to do the job. A horrible company with little to no ethics.

Rating CategoryRating out of 5
quality
0.5
value
0.5
responsiveness
0.5


Contact information

1902 Vandalia Street, Suite 100, Collinsville, IL 62234

http://www.trusttiger.com/

Service hours

Monday:
7:00 AM - 8:00 PM
Tuesday:
7:00 AM - 8:00 PM
Wednesday:
7:00 AM - 8:00 PM
Thursday:
7:00 AM - 8:00 PM
Friday:
7:00 AM - 8:00 PM
Saturday:
8:00 AM - 7:00 PM
Sunday:
9:00 AM - 4:00 PM

Service Categories

generator service,
heating & cooling contractor,
sewer cleaning company,
electrician,
air duct cleaner,
handyman service,
drain cleaning company,
plumber

FAQ

Monday: 7:00 AM - 8:00 PM

Tuesday: 7:00 AM - 8:00 PM

Wednesday: 7:00 AM - 8:00 PM

Thursday: 7:00 AM - 8:00 PM

Friday: 7:00 AM - 8:00 PM

Saturday: 8:00 AM - 7:00 PM

Sunday: 9:00 AM - 4:00 PM

Tiger Services, LLC accepts the following forms of payment: CreditCard
No, Tiger Services, LLC does not offer free project estimates.
No, Tiger Services, LLC does not offer eco-friendly accreditations.
No, Tiger Services, LLC does not offer a senior discount.
Yes, Tiger Services, LLC offers emergency services.
Yes, Tiger Services, LLC offers warranties.

Contact information

1902 Vandalia Street, Suite 100, Collinsville, IL 62234

http://www.trusttiger.com/

Service hours

Monday:
7:00 AM - 8:00 PM
Tuesday:
7:00 AM - 8:00 PM
Wednesday:
7:00 AM - 8:00 PM
Thursday:
7:00 AM - 8:00 PM
Friday:
7:00 AM - 8:00 PM
Saturday:
8:00 AM - 7:00 PM
Sunday:
9:00 AM - 4:00 PM